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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
    April 01, 2016 - Part I: Role Impression Tasks The cognitive complexity assessment is the first task, and it requires … Part 1: Role Impression Tasks We want to learn how people describe others whom they know. … Overview of Part II - Role Scenario Tasks: When scoring either role scenario, you will review each participant … Crockett Role Questionnaire. 2015; https://www.scribd.com/doc/272853082/Crockett-Role-Questionnaire. … Cognitive complexity: Using the role category questionnaire measure. In: Tardy CH, ed.
  2. pcmh.ahrq.gov/cahps/quality-improvement/index.html
    October 01, 2023 - CAHPS Improving Patient Experience CAHPS ® surveys play an important role … The Role of Leadership in Improvement Efforts  ( 13:31 ). … The Role of Human Resources Staff in Improvement Efforts (Presentation)  ( 18:33 ).
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
    April 13, 2018 - Teach-Back Training Toolkit The training toolkit provides slides, role play scenarios to practice teach … Customize the Training for Your Practice The teach-back strategy includes a training guide, slides, role … Allow time to engage in role play scenarios so your team can practice (or observe each other practice … Practicing through role play is very important.
  4. pcmh.ahrq.gov/patient-safety/news-events/psaw-2020/index.html
    December 01, 2023 - Potentially Preventable Readmissions: Conceptual Framework To Rethink the Role of Primary Care: Final … Blog:  Rethinking the Role of Primary Care in Reducing Hospital Readmissions .
  5. pcmh.ahrq.gov/contact
    January 08, 2021 - AHRQ also does not play a role in setting or implementing the certification or accreditation standards … As a Federal health systems research agency, AHRQ does not play a role in PCMH payments or payment policy
  6. pcmh.ahrq.gov/news/blog/ahrqviews/future-healthcare-quality.html
    December 01, 2022 - These distinctions have faded, however, as healthcare has evolved and AHRQ's role in providing evidence … of that effort has been the formation of a subcommittee that provides strategic guidance on AHRQ's role
  7. pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/education-bundles.html
    February 01, 2019 - An activity, including a role play, is included to practice communication skills surrounding urine culturing … PowerPoint Slide Set ( PowerPoint , 234 KB; HTML ) Tools       Role-Play Facilitator Guide ( Word … , 292 KB; HTML )       Role-Play Worksheet ( Word , 283 KB; HTML ) Antibiotic Stewardship
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
    August 03, 2017 - Toolkit Module 4 Tools Tool 4A: Assigning Responsibilities for Using Best Practices Tool 4B: Staff Roles … Use this tool to assign and clarify the roles and responsibilities of each staff member. … Types of staff and the types of responsibilities they might take on are summarized in Tool 4B, “Staff Roles … Example: RN 4B: Staff Roles Background: This table … Staff Roles RN Conducts or supervises accurate assessment and documentation of assessment of fall
  9. pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module1/igintro.html
    June 01, 2019 - Instructor Note: Knowing the types of organizations, clinical areas/units, and positions/roles represented … Team Structure: Ask if any of the teams had designated members who agreed to take on certain roles … Lack of role clarity.   … Team members will also be familiar with the roles and responsibilities of their teammates. … High-performing teams: Have members with clear roles and responsibilities.
  10. pcmh.ahrq.gov/evidencenow/tools/care-management.html
    November 01, 2019 - It also helps new care managers become acquainted with the potential roles they can play on the care … Selecting the Right Care Manager and Clarifying the Care Manager Role Training the Care Manager and
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
    March 01, 2021 - Readmissions Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role … Work among clinical and nonclinical team members should include clearly delineated, explicit roles … Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary … Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary … Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary
  12. pcmh.ahrq.gov/policy/electronic/privacy/infosecurity.html
    August 01, 2018 - It also plays an important role in enabling the Agency's ability to provide mission-critical operations … that all Agency employees and contractors receive annual information security awareness training and role-based … HHS's Cybersecurity Program also offers the following role-based training courses: Information Security
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Introduce yourself by name and your role in the patient’s care. “Hi, Mrs. Smith. … Introduce any new people in the room, their role, and what they will do. “I’d like you to meet Dr. … before entering room Made eye contact with patient Smiled, as appropriate Introduced self by name and role … Introduced new people in the room, their role, and what they will do Had conversations at the patient
  14. pcmh.ahrq.gov/talkingquality/plan/index.html
    October 01, 2018 - Reporting Environment Find Potential Partners Identify the Subject Decide on Your Role … What role do you want in developing a health care quality report?
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
    March 10, 2006 - Is the role of the designated team leader acknowledged and understood by team members? … Can you describe a case in which someone assumed the role of situational team leader? … And is the role of the designated team leader acknowledged and understood by the team members? … Another example might be to assign somebody the role of just crowd control in those settings as we know … Well that's really the role of the team leader.
  16. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-quickstart-final508.pdf
    April 04, 2018 - Identify champions � Who will champion the strategy within each role on the team? … . � Select and/or customize role play scenarios. … . � Conduct role play sessions. � Strive for training meetings of at least � Provide staff with scripts
  17. pcmh.ahrq.gov/teamstepps/webinars/previous-webinars-2016.html
    June 01, 2017 - Discuss the role of TeamSTEPPS and other teamwork interventions within the CUSP framework. … Their presentation discussed how the need for the TeamSTEPPS intervention was identified, the role of … January Webinar: TeamSTEPPS in the NICU and the Role of Leaders in the Process This webinar focused … The webinar, "TeamSTEPPS in the NICU and the Role of Leaders in the Process," featured Jim Rost, M.D. … Discuss sustainment strategies and how leadership has played a role in this aspect of the work.
  18. pcmh.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
    November 01, 2018 - Establish care teams and delineate team roles for clinical and non-clinical staff There are two aspects … Consistency of team composition and roles throughout a practice, however, can make it easier to function … If someone changes positions or shifts roles, it is important that everyone in the practice be notified … reviewing their performance and participating in quality improvement (QI) activities part of everyone’s roles
  19. pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-31-facilitating-panel-management.pdf
    September 01, 2015 - Switch roles and repeat the mock phone call. … Role play Do a role-play with a partner. … 13   Role play Do a role-play with a partner. … Do scenario 1 and then switch roles and do scenario 2. Role play #1: Ms. … Switch roles Role play #2: Mr. Johnson comes in for a podiatry appointment. Mr.
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
    May 22, 2013 - teach back after each concept Strategy 4: IDEAL Discharge Planning (Tool 4) 19 Everyone plays a role … discharge plans and next steps Strategy 4: IDEAL Discharge Planning (Tool 4) 20 Everyone plays a role … discharged. 26 Strategy 4: IDEAL Discharge Planning (Tool 4) Vignette 1 debrief • Debrief each role … Arnold alone. 29 Strategy 4: IDEAL Discharge Planning (Tool 4) Vignette 2 debrief • Debrief each role … Everyone plays a role in discharge Everyone plays a role in discharge (continued) Benefits of IDEAL

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