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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - Part I: Role Impression Tasks
The cognitive complexity assessment is the first task, and it requires … Part 1: Role Impression Tasks
We want to learn how people describe others whom they know. … Overview of Part II - Role Scenario Tasks:
When scoring either role scenario, you will review each participant … Crockett Role Questionnaire. 2015; https://www.scribd.com/doc/272853082/Crockett-Role-Questionnaire. … Cognitive complexity: Using the role category questionnaire measure. In: Tardy CH, ed.
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pcmh.ahrq.gov/cahps/quality-improvement/index.html
October 01, 2023 - CAHPS
Improving Patient Experience
CAHPS ® surveys play an important role … The Role of Leadership in Improvement Efforts ( 13:31 ). … The Role of Human Resources Staff in Improvement Efforts (Presentation) ( 18:33 ).
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
April 13, 2018 - Teach-Back Training Toolkit
The training toolkit provides slides, role play scenarios to practice teach … Customize the Training for Your Practice
The teach-back strategy includes a training guide, slides, role … Allow time to engage in role play scenarios so your team can practice (or
observe each other practice … Practicing through role play is very important.
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pcmh.ahrq.gov/patient-safety/news-events/psaw-2020/index.html
December 01, 2023 - Potentially Preventable Readmissions: Conceptual Framework To Rethink the Role of Primary Care: Final … Blog: Rethinking the Role of Primary Care in Reducing Hospital Readmissions .
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pcmh.ahrq.gov/contact
January 08, 2021 - AHRQ also does not play a role in setting or implementing the certification or accreditation standards … As a Federal health systems research agency, AHRQ does not play a role in PCMH payments or payment policy
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pcmh.ahrq.gov/news/blog/ahrqviews/future-healthcare-quality.html
December 01, 2022 - These distinctions have faded, however, as healthcare has evolved and AHRQ's role in providing evidence … of that effort has been the formation of a subcommittee that provides strategic guidance on AHRQ's role
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pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/education-bundles.html
February 01, 2019 - An activity, including a role play, is included to practice communication skills surrounding urine culturing … PowerPoint Slide Set ( PowerPoint , 234 KB; HTML )
Tools
Role-Play Facilitator Guide ( Word … , 292 KB; HTML )
Role-Play Worksheet ( Word , 283 KB; HTML )
Antibiotic Stewardship
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
August 03, 2017 - Toolkit
Module 4 Tools
Tool 4A: Assigning Responsibilities for Using Best Practices
Tool 4B: Staff Roles … Use this tool to assign and clarify the roles and responsibilities of each staff member. … Types of staff and the types of responsibilities they might take on are summarized in Tool 4B, “Staff Roles … Example:
RN
4B: Staff Roles
Background: This table … Staff
Roles
RN
Conducts or supervises accurate assessment and documentation of assessment of fall
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module1/igintro.html
June 01, 2019 - Instructor Note: Knowing the types of organizations, clinical areas/units, and positions/roles represented … Team Structure:
Ask if any of the teams had designated members who agreed to take on certain roles … Lack of role clarity.
… Team members will also be familiar with the roles and responsibilities of their teammates. … High-performing teams:
Have members with clear roles and responsibilities.
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pcmh.ahrq.gov/evidencenow/tools/care-management.html
November 01, 2019 - It also helps new care managers become acquainted with the potential roles they can play on the care … Selecting the Right Care Manager and Clarifying the Care Manager Role
Training the Care Manager and
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pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
March 01, 2021 - Readmissions
Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role … Work
among clinical and nonclinical team members should include clearly delineated, explicit roles … Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary … Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary … Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary
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pcmh.ahrq.gov/policy/electronic/privacy/infosecurity.html
August 01, 2018 - It also plays an important role in enabling the Agency's ability to provide mission-critical operations … that all Agency employees and contractors receive annual information security awareness training and role-based … HHS's Cybersecurity Program also offers the following role-based training courses:
Information Security
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
February 10, 2011 - Introduce yourself by name and your role in the patient’s care.
“Hi, Mrs. Smith. … Introduce any new people in the room, their role, and what they will do.
“I’d like you to meet Dr. … before entering room
Made eye contact with patient
Smiled, as appropriate
Introduced self by name and role … Introduced new people in the room, their role, and what they will do
Had conversations at the patient
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pcmh.ahrq.gov/talkingquality/plan/index.html
October 01, 2018 - Reporting Environment
Find Potential Partners
Identify the Subject
Decide on Your Role … What role do you want in developing a health care quality report?
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule4.pptx
March 10, 2006 - Is the role of the designated team leader acknowledged and understood by team members? … Can you describe a case in which someone assumed the role of situational team leader? … And is the role of the designated team leader acknowledged and understood by the team members? … Another example might be to assign somebody the role of just crowd control in those settings as we know … Well that's really the role of the team leader.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-quickstart-final508.pdf
April 04, 2018 - Identify champions
� Who will champion the strategy within
each role on the team? … .
� Select and/or customize role play scenarios. … . � Conduct role play sessions.
� Strive for training meetings of at least � Provide staff with scripts
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pcmh.ahrq.gov/teamstepps/webinars/previous-webinars-2016.html
June 01, 2017 - Discuss the role of TeamSTEPPS and other teamwork interventions within the CUSP framework. … Their presentation discussed how the need for the TeamSTEPPS intervention was identified, the role of … January Webinar: TeamSTEPPS in the NICU and the Role of Leaders in the Process
This webinar focused … The webinar, "TeamSTEPPS in the NICU and the Role of Leaders in the Process," featured Jim Rost, M.D. … Discuss sustainment strategies and how leadership has played a role in this aspect of the work.
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pcmh.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
November 01, 2018 - Establish care teams and delineate team roles for clinical and non-clinical staff
There are two aspects … Consistency of team composition and roles throughout a practice, however, can make it easier to function … If someone changes positions or shifts roles, it is important that everyone in the practice be notified … reviewing their performance and participating in quality improvement (QI) activities part of everyone’s roles
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-31-facilitating-panel-management.pdf
September 01, 2015 - Switch roles and repeat the mock phone call. … Role play
Do a role-play with a partner. … 13
Role play
Do a role-play with a partner. … Do scenario 1 and then switch
roles and do scenario 2.
Role play #1: Ms. … Switch roles
Role play #2: Mr. Johnson comes in for a podiatry appointment. Mr.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
May 22, 2013 - teach
back after each concept
Strategy 4: IDEAL Discharge Planning (Tool 4) 19
Everyone plays a role … discharge plans and next
steps
Strategy 4: IDEAL Discharge Planning (Tool 4) 20
Everyone plays a role … discharged.
26 Strategy 4: IDEAL Discharge Planning (Tool 4)
Vignette 1 debrief
• Debrief each role … Arnold alone.
29 Strategy 4: IDEAL Discharge Planning (Tool 4)
Vignette 2 debrief
• Debrief each role … Everyone plays a role in discharge
Everyone plays a role in discharge (continued)
Benefits of IDEAL