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3021. Change Management (Instructor Guide) (pdf file)
      www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
      June 09, 2017 - They should also encourage risk taking and nontraditional ideas, activities, and actions. … solutions; • Encouraging people to speak up, even to differing views; • Encouraging people to take risks … to provide timely information to frontline (or direct care) staff about residents who might be at risk … Specialized reports indicate which residents are at increased risk based on various factors, such … early and the resident’s care plan is updated to include interventions to address and minimize the risk