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7601. Measuring the Quality of Health Plans | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/measures/setting/health-plan/index.html
      March 01, 2016 - Measuring the Quality of Health Plans The practice of measuring and reporting quality at the health plan level began in the early 1990s when managed care became the dominant coverage option offered by employers. Examples of Health Plan Quality Measures for Consumers Major Health Plan Measurement Sets Data…

7602. Measuring the Quality of Home Health Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/index.html
      January 01, 2023 - Measuring the Quality of Home Health Care Home health is an important category of service delivery, especially for older people and those who have significant medical or surgical stays in hospitals. Measures Cover Skilled Care Rather Than Personal Care/Homemaker Services Home health as a category of service…

7603. Measuring the Quality of Nursing Home Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/index.html
      January 01, 2023 - Measuring the Quality of Nursing Home Care Nursing homes provide less intensive services than hospitals for a range of patients. Some nursing homes care only for short-stay patients, others only for long-stay patients, but most care for both kinds of patients. Short-stay patients. Some patients stay in a nur…

7604. Supplemental Items for the CAHPS Cancer Care Survey: Access | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-access-items.html
      March 01, 2017 - Supplemental Items for the CAHPS Cancer Care Survey: Access Population version: Adult Download these items: English ( Word [28 KB] ) Users of the CAHPS ® Cancer Care Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. The…

7605. Supplemental Items for the CAHPS Cancer Care Survey: Information from Providers | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/cancer/suppl-provider-info-items.html
      March 01, 2017 - Supplemental Items for the CAHPS Cancer Care Survey: Information from Providers Population version: Adult Download these items: English ( Word [28 KB]) Users of the CAHPS ® Cancer Care Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, a…

7606. Presentations on Health Care Quality Reporting Topics | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/resources/podcasts-webinars.html
      December 01, 2022 - Presentations on Health Care Quality Reporting Topics Plug-In & Multimedia Help Podcasts How Social Media Can Draw Visitors to a Quality Report Barbara Lambiaso and Lauren Piccolo from Massachusetts Health Quality Partners (MHQP) talk about how MHQP uses social media to promote awareness and use of comp…

7607. The CAHPS Macro Program | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/ahrq-conference-2015/walsh-slides.html
      March 01, 2016 - The CAHPS Macro Program Slide 1 The CAHPS Macro Program Alan Zaslavsky  Kayo Walsh, M.S. Data Manager/Programmer Department of Health Care Policy Harvard Medical School Slide 2 Basics of Macro Analyzes multi-item composites and single items from CAHPS survey data. Compares the performance of an e…

7608. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Access | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-adult.html
      December 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Access Population version: Adult Download these items: English ( Word , 31.2 KB ) Users of the CAHPS Clinician & Group Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and…

7609. Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Access | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-child.html
      December 01, 2018 - Supplemental Items for the CAHPS Health Plan Child Survey 5.0: Access Population version: Child Download these items: English ( Word , 34.44 KB ) Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audienc…

7610. Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Access | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-access-items-hp-survey50-adult.html
      December 01, 2018 - Supplemental Items for the CAHPS Health Plan Adult Survey 5.0: Access Population version: Adult Download these items: English ( Word , 35.46 KB ) Users of the CAHPS Health Plan Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audienc…

7611. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Access | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
      December 01, 2018 - Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Access Population version: Child Download these items: English ( Word , 31 KB ) Users of the CAHPS Clinician & Group Survey are free to incorporate supplemental items in order to meet the needs of their organizations, local markets, and/o…

7612. Measuring the Quality of Hospice Care | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
      January 01, 2023 - Measuring the Quality of Hospice Care Hospice care is a set of services that allow patients in the final phase of life to spend their last days at home or a home-like setting rather than in a hospital. It is for patients who have decided that they would rather have comfort care while they remain alive than cura…

7613. CMS Data Sets for CAHPS Surveys | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/ahrq-conference-2015/goldstein-slides.html
      October 01, 2020 - CMS Data Sets for CAHPS Surveys Slide 1 CMS Data Sets for CAHPS Surveys Liz Goldstein, Ph.D. Director, Division of Consumer Assessment and Plan Performance Centers for Medicare & Medicaid Services Slide 2 CMS CAHPS Surveys CAHPS Survey for Medicare Advantage and Prescription Drug Plans FFS CAHPS …

7614. Let Consumers Drill Down to Components of Roll-Up Scores | Agency for Healthcare Research and Quality
      www.ahrq.gov/talkingquality/translate/web/pathways/composites.html
      May 01, 2019 - Let Consumers Drill Down to Components of Roll-Up Scores Whenever you provide a composite or a summary score, you should seriously consider letting people drill down to the details. Not everyone will want to do this, but some will. To learn more about using composites and summary scores to reduce the burden o…

7615. The SEER and Medicare CAHPS Linked Dataset | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/news-and-events/events/ahrq-conference-2015/hays-slides.html
      March 01, 2016 - The SEER and Medicare CAHPS Linked Dataset Slide 1 The SEER and Medicare CAHPS Linked Dataset Ron Hays, Ph.D. Adjunct Researcher, RAND Corporation Professor of Medicine, University of California, Los Angeles Slide 2 SEER-CAHPS Sponsors Surveillance, Epidemiology and End Results (SEER) registries C…

7616. CAHPS ECHO Survey Measures | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/echo/about/survey-measures.html
      May 01, 2018 - CAHPS ECHO Survey Measures For more information: Reporting Measures from the CAHPS ®  ECHO Survey (PDF, 48 KB) Getting Treatment Quickly Q3   Get help by telephone Q5   Get urgent treatment as soon as needed Q7   Get appointment as soon as wanted How Well Clinicians Communicate Q11   Clinicians list…

7617. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
      www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
      January 01, 2020 - Instructions for Analyzing Data from CAHPS Surveys Instructions for Analyzing Data from CAHPS® Surveys in SAS®: Using the CAHPS Analysis Program Version 5.0 AHRQ Contract No.: HHSP233201500026I/HHSP23337004T Managed and prepared by: Westat, Rockville, MD Naomi Yount, Ph.D. Kayo Walsh, M.S. (Harvard Medic…

7618. CAHPS Surgical Care Survey Measures | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/surgical/about/survey-measures.html
      April 01, 2018 - CAHPS Surgical Care Survey Measures For more information: Patient Experience Measures from the CAHPS Surgical Care Survey (PDF, 641 KB) To learn about selecting scores to report and displaying the results to consumers, refer to How To Report Results of the CAHPS Clinician & Group Survey (PDF, 971 KB). I…

7619. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
      June 01, 2017 - CAHPS Child Hospital Survey Measures For more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB) Communication Between You and Your Child’s Nurses Q14 Nurses listened carefully to parent Q15 Nurses explained things to parent in a way that was easy to understand …

7620. CAHPS Dental Plan Survey Measures | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
      April 01, 2018 - CAHPS Dental Plan Survey Measures For more information: Patient Experience Measures for the CAHPS Dental Plan Survey (PDF, 614 KB) Care From Dentists and Staff Q6          How often did your regular dentist explain things in a way that was easy to understand? Q7          How often did your regular dentis…