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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/infographicposter-final508_0.pdf
    July 12, 2018 - Infographic Poster: Did you know...Patient safety issues in primary care are real. Did you know... Patient safety issues in primary care are real. Annually, 1 in 20 outpatients experiences a diagnostic error 55% of patients said diagnostic errors were a chief concern in outpatient visits 1 in 9 ED admissi…
  2. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
    July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Slide Handouts 1 TeamSTEPPS LEP Patient Safety | Essentials Essentials Enhancing Safety for Patients With Limited English Proficiency Overview/Objectives  Understand the safety risk to patients with limited English proficiency  Know the process to …
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslstafftrain.pdf
    July 26, 2012 - TeamSTEPPS Limited English Proficiency Module, Staff Training Slide Presentation Enhancing Safety for Patients With Limited English Proficiency Overview/Objectives  Understand the safety risk to patients with limited English proficiency  Know the process to assemble the most appropriate and effective care…
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/resources/Guidelines_Translation.pdf
    November 13, 2006 - CAHPS® Guidelines for Translating CAHPS Surveys Updated 11/13/06 1 Guidelines for Translating CAHPS® Surveys1 Introduction This document addresses the growing need for translating CAHPS surveys from English into a variety of languages in a cost-effective, yet culturally competent manner. It provides the …
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
    May 31, 2023 - TeamSTEPPS Teamwork Attitudes Questionnaire TeamSTEPPS Teamwork Attitudes Questionnaire The TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) is designed to assess attitudes related to team structure and the four essential skills taught in TeamSTEPPS. The 30-item self- report tool uses 5…
  6. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Safe Medication Administration AHRQ Safety Program for Perinatal Care Safe Medication Administration AHRQ Publication No. 17-0003-19-EF May 2017 SAY: The Safe Medication Administration bundle provides information on high-alert medications commonly used in labor and d…
  7. Evaluation Metrics (pdf file)

    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
    September 01, 2012 - Evaluation Metrics Evaluating Your TeamSTEPPS Intervention To Improve the Safety of LEP Patients 1 Why evaluate? To make sure the time is right to implement the intervention. To document your efforts. To see if it worked. To make it work even better. To help you tell your story …
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
    May 31, 2023 - TeamSTEPPS Teamwork Perceptions Questionnaire TeamSTEPPS Teamwork Perceptions Questionnaire The Teamwork Perceptions Questionnaire (T-TPQ) is designed to assess Level II Learning and Level III Behavior. The 35-item self-report tool uses 5-point Likert scales to measure staff perceptions …
  9. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes.pdf
    January 01, 2023 - SOPS Workplace Safety Supplemental Item Set for Nursing Homes SOPS® Workplace Safety Supplemental Item Set for the SOPS Nursing Home Survey Language: English Purpose: This supplemental item set was designed for use with the core SOPS® Nursing Home Survey to help nursing homes assess the extent to which their or…
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
    January 01, 2022 - SOPS Workplace Safety Supplemental Items for Hospitals SOPS® Workplace Safety Supplemental Item Set for the SOPS Hospital Survey Language: English Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess the extent to which their orga…
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-quickstart-final508.pdf
    April 04, 2018 - Implementation Quick Start Guide: Teach-Back The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Implementation Quick Start Guide Teach-Back 1 Review intervention and training materials � Understand the purpose, use, and benefits � Review the training toolkit. of teac…
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-common-barriers-full.pdf
    January 11, 2017 - Medication Management: Common Barriers to Medication Adherence Common Barriers to Medication Adherence What Patients Might Say Possible Solutions My medicine makes me feel sick. Prescribe a substitute medication; suggest ways to manage or reduce side effects; change the dose. I feel fine. Explain how the patient’s …
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
    November 01, 2012 - before start and at closing of surgical procedure Authority/Accountability • Operating room staff responsible
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - CAHPS Dental Plan Survey CAHPS® Dental Plan Survey Version: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: dental-plan-adult-eng-751.doc Last updated: February 10, 2009 Instructions for Front Cover · Replace the cov…
  15. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - CAHPS Clinician & Group Child Survey 3.0 CAHPS® Clinician & Group Survey Version: 3.0 Population: Child Language: English Notes • References to “this provider” rather than “this doctor:” This survey uses “this provider” to refer to the individual specifically named in Question 1. A “provider” could be a do…
  16. pcmh.ahrq.gov/patient-safety/settings/hospital/resource/pressureulcer/tool/pu1.html
    October 01, 2014 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …
  17. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule8.pptx
    March 28, 2006 - guiding coalition as need be. 12 Develop the Change Vision and Strategy (Slide 6) Senior Leadership is responsible … They are responsible for establishing the definition of a culture of safety aligned with expectations … Leadership is responsible for informing the organization of these values and evaluating the culture.
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
    September 01, 2012 - Readiness Assessment Survey TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module Staff Training Handouts Readiness Assessment Survey Is Your Organization Ready for This TeamSTEPPS Module? These questions can help you assess your institution’s readiness to implement the TeamSTEPPS modu…
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
    August 01, 2005 - The champions you identify will be responsible for driving and sustaining the change your intervention
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
    June 06, 2018 - Ambulatory Procedure/Surgery Center Survey on Patient Safety SOPS TM Ambulatory Surgery Center Survey Version: 1.0 Language: English Note • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection…

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