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ahrqpubs.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/pcmh-research-methods.html
June 01, 2014 - Skip to main content
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ahrqpubs.ahrq.gov/funding/process/award-process/index.html
June 01, 2017 - Skip to main content
An official website of the Department of Health and Human Services
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - TeamSTEPPS Learning Benchmarks
TeamSTEPPS Learning Benchmarks
Instructions: These questions focus on medical teamwork and communication and their effect
on quality and safety in patient care. For each of the following questions, please circle the
letter next to the one best answer.
1. A nurse is called t…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module2/module2_managingchange_slides.pptx
November 20, 2014 - How To Manage Change
How To Manage Change
ADD Hospital Name
Module 2
QI Change Process
Change process strategies can be applied to other quality improvement (QI) efforts:
Hospital falls
Catheter-associated urinary tract infections
Deep vein thrombosis or pulmonary embolism after knee and hip replacement
Blood inco…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief3-variation-in-health-system-characteristics-across-states-2016.pdf
January 01, 2016 - Variation in Health System Characteristics Across States, 2016
1
Variation in Health System
Characteristics Across States, 2016
By the end of 2016, there were 626 health systems* in the United States.
Number of health systems with hospitals located in each State
4 to 7 systems
9 to 15 systems
16 to 22 system…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/communication-facilitator-guide.docx
June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use
1
Improving Teamwork and Communication
Long-Term Care
Slide Title and Commentary
Slide Number and Slide
Improving Teamwork and Communication
Long-Term Care
SAY:
Welcome to this presentation, “Improving Teamwork and Communication.”
Slide 1
Objectiv…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
January 01, 2023 - before they can cause harm, trusting other staff and leaders to act on the report, and taking
personal responsibility
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-span-653b.pdf
September 01, 2011 - CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument – Spanish
CAHPS® Nursing Home Survey
Version: Discharged Resident Instrument
Language: Spanish
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nursing-home-discharged-res…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
January 01, 2004 - TeamSTEPPS Module 10: Measurement (Instructor Guide)
MEASUREMENT
SUBSECTIONS
• Measurement in
TeamSTEPPS
• A Model of Training
Evaluation
• Available Measures
(Reactions, Learning,
Behavior, Results)
TIME: 50 minutes
Slide
INSTRUCTOR OUTLINE: MEASUREMENT
Instructor Note…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - Resource List - AHRQ Nursing Home Survey
Improving Patient Safety in Nursing Homes: A
Resource List for Users of the AHRQ Nursing Home
Survey on Patient Safety Culture
I. Purpose
This document provides a list of references to websites and other publicly available resources that
nursing homes can use to improve …
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-aian-diabetes.pdf
December 01, 2018 - Hospital Admissions for Uncontrolled Diabetes Improving
ve
or even
HOSPITAL ADMISSIONS FOR
UNCONTROLLED DIABETES
IMPROVING AMONG
AMERICAN INDIANS AND
ALASKA NATIVES
Did you know? More than 100 million people living in the United States ha
diabetes or are at risk for diabetes.1 American Indians and Alaska Nati…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief4-aco-participation.pdf
January 01, 2019 - Health System Participation in Accountable Care Organizations, 2016
1
Comparative
Health System
Performance
Initiative
Health System Participation in Accountable
Care Organizations (ACOs), 2016
Rachel M. Machta, Ph.D., David J. Jones, Ph.D., Michael F. Furukawa, Ph.D., Daniel Miller, M.S., and Eugene C. Rich…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
November 01, 2012 - Selected Best Practices and Suggestions for Improvement
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
1 Tool D.4b
Selected Best Practices and Suggestions for Improvement
PSI 05: Retained Surgical Item or Unretrieved Device Fragment Count
Why Focus on Retained Fore…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/spread/spreadnotes.docx
August 28, 2012 - SAY:
The Spread module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit helps all or part of an organization share, tailor, and use the components of a process that have worked well at the unit level. The other CUSP Toolkit modules focus on quality improvement projects at the unit level, where culture i…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - Create a Safe Medicine List Together: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Create a Safe
Medicine List Together
Role Play Scenario 1
Facilitator Instructions
1. Create props (index cards or post-it notes) to represent the medicine la…
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Role_of_Leadership_In_QI-_2011_11_01.pdf
January 01, 2011 - The Role of Leadership in Quality Improvement Efforts
The Role of Leadership in Quality Improvement Efforts
November 2011 Podcast
Speaker
Dr. Gregg Meyer, Senior Vice President, the Massachusetts General Hospital and Physicians Organization;
Director, the Edward P. Lawrence Center for Quality and Safety …
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger
PREVIEW OF NEW NARRATIVE ITEM
SETS IN DEVELOPMENT
Mark Schlesinger, PhD
A Growing Family of Narrative Item Sets
CG-CAHPS Narrative Item Set
Health Plan
Narrative Item Set
Inpatient Narrative Items:
For Child HCAHPS
19
The Health Plan Narr…
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ahrqpubs.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apd.html
August 01, 2022 - Skip to main content
An official website of the Department of Health and Human Services
Careers
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
November 28, 2016 - CAHPS Cancer Care Supplemental Items
11/4/2016 Page 1
Document No. 557a
www.ahrq.gov/cahps
Supplemental Items for the CAHPS®
Cancer Care Survey
Population: Adult
Language: English
Users of the CAHPS® Cancer Survey are free to incorporate supplemental items in order to
meet the needs of their organization…