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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Including Q1 as a
separate item enriched the detail of the responses for all of the later questions … In that case, the responses
should not be publicly posted. … will be used, encourage responses, and reassure patients that their
identities will not be revealed … ”
• Encouraging thoughtful responses. … For example:
- “Your responses may be shared with providers or posted on a public
website.
-
www.cpsi.ahrq.gov/teamstepps/readiness/index.html
August 01, 2015 - You may find it helpful to have a colleague review your responses or to answer the questions with a larger … Organizational Readiness Assessment Checklist
Record your responses to the questions below:
Questions … Yes
No
Organizational Readiness Score
If the number of Yes responses you've selected is: … If the number of Yes responses you've selected is: 6-8 out of 12
Your responses indicate that your … If the number of Yes responses you've selected is: 1-5 out of 12
Based on your responses, significant
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/AHRQ-Hospital-Survey-2.0-Users-Guide-5.26.2021.pdf
January 01, 2021 - Only group statistics, not
individual responses, will be prepared and reported. … • Assure staff that their responses will be kept confidential. … Only group statistics, not individual
responses, will be prepared and reported. … for each item and looking for out-of-range values or values that are not valid
responses. … For Negatively
Worded Items,
# of “Strongly
disagree” or
“Disagree”
Responses
Total # of
Responses
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/nursing-home/nursinghome-users-guide.pdf
April 01, 2022 - Your nursing home can modify the responses to
these questions. … the correct values (see Chapter 6 for how to code the survey responses). … • Assure staff that their responses will be kept confidential. … Only group results, not individual responses, will
be prepared. … For negatively
worded items, # of
“strongly disagree”
or “disagree”
responses
Total # of responses
-
www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
August 01, 2022 - It is important to minimize cross-sharing of interview responses from one group to another. … A coding system can be used to tally the responses to the questions. … For instance, the number 2 can be used for "yes" responses, the number 1 can be used for inconsistent … /unsure responses, and a zero can be used for "no" responses. … Coded responses can be tallied and aggregated into a numeric value for each question.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
September 01, 2015 - For example, patients’
responses to supplemental questions about the cultural competence of providers … You should include them only if your sample
design is likely to yield a sufficient number of responses … To learn more about the minimum number of
responses needed and the implications for sample size, refer … Do not use precodes on 0-10
responses
Redundant with response
options
Responses that
are numbers … “DON’T KNOW” and “REFUSED”
responses would typically not be read aloud on the telephone.
-
www.cpsi.ahrq.gov/teamstepps/simulation/traininggd.html
July 01, 2016 - Sample responses from the group. … List responses on the flipchart page that you pre-labeled “Expectations.” … Continue listing expectations until there are no more responses. … PPT slide 16
Show PPT slide #16, Define Targeted Responses . … Targeted responses
Allow participants 25 minutes for this exercise.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
April 01, 2015 - • Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses
Problematic responses may occur with paper surveys … values that are
not valid responses. … # of
Responses to
the Item
(Excluding
NA/DK &
Missing
Responses)
Percent
Positive
Response
-
www.cpsi.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
July 01, 2023 - , the research team was able to assess the degree to which the information in the open-ended survey responses … To promote more detail, particularly in the written responses, additional prompts to the third and fourth … In a second round of experimental testing with 332 respondents, the team assessed responses to these … Elicitation Protocol performs outside of the restrictions of an experiment and better understand how the responses … This test found that:
18–25% of respondents agreed to answer open-ended responses in a scenario in
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - Reporting Feedback to Participants
Once all of the responses are scored, rank all of the participants … Expressive (or Emotional) Responses
Expressive messages are not conceptive messages. … Expressive Responses can include…
■ Punishment: A result of a voluntary act. … Rhetorical Responses can include…
■ Veiled supervision: Give help or work together with Ron. … In a clinical scenario, the following examples
will highlight expressive responses traits.
-
www.cpsi.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
June 01, 2019 - Clinical Context
TeamSTEPPS Scenario 86
Clinical Context
Define Events Sets
Define Targeted Responses … Navy, Targeted Acceptable Responses to Generated Events (TARGETs) (Fowlkes, Lane, Salas, Franz, & Oser … skills
Define learning objectives
Choose clinical context
Define event sets
Define targeted responses … Targeted responses
Behavioral responses to each event set trigger. … skill
Learning objective(s)
Clinical context
Event set
Trigger and distracters
Targeted responses
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
July 01, 2018 - Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be
prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses (Paper Only)
Problematic responses may occur … that are not
valid responses. … For Negatively
Worded Items,
# of “Strongly
disagree” or
“Disagree”
Responses
Total # of
Responses
-
www.cpsi.ahrq.gov/cahps/news-and-events/news/index.html
February 01, 2024 - The 2024 HCBS CAHPS Survey Database includes 6,053 survey responses voluntarily submitted by State Medicaid … The 2023 CAHPS Health Plan Survey Database includes 191,784 survey responses voluntarily submitted for … The Child HCAHPS Database includes 8,107 survey responses voluntarily submitted by 35 hospitals. … The HCBS Survey Database includes 4,731 survey responses voluntarily submitted by State Medicaid agencies
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - Do not use precodes on 0-10
responses
Redundant with response options
Responses that
are numbers … You will need a
user name and password to submit your survey responses. … If you have already submitted your survey responses, thank you! … You will need a user name and password to submit your survey
responses. … You
will need a user name and password to submit your survey responses.
-
www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool7.html
March 01, 2024 - Overview
Patients get frustrated if they have trouble reaching their practice by phone or getting responses … Develop and use written scripts with responses to frequently asked questions to ensure that clear, consistent … Assigning messages that are not clinical to other staff can speed up responses and reduce clinician overload … What suggestions do you have to improve our responses?"
-
www.cpsi.ahrq.gov/cahps/surveys-guidance/cg/index.html
September 01, 2023 - for your organization,
Draw a sample of potential respondents,
Collect the survey data,
Track responses … Consider increasing the sample size to ensure that you have enough responses for all visit types to support … Is length of time since the last visit taken into account in analyzing responses to the Clinician & Group … Recent visits within the collection of visits during the reference period may have more influence on the responses … Also, responses tend to be more positive for visits that are closer to the time of the survey than those
-
www.cpsi.ahrq.gov/health-literacy/improve/precautions/tool17.html
February 01, 2024 - Pursue responses from patient populations that are not represented. … Web-based surveys can make it easier to collect and analyze data but are less likely to get responses … Let patients know that their responses will remain private—their providers will not see their responses … Devise a system for ensuring that patients' individual responses are not linked to them in an identifiable
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
April 24, 2018 - to the responses on the closed-ended survey questions. … ”
• Encouraging thoughtful responses. … For example:
- “Your responses may be shared with providers or posted on a public
site. … In that case, the responses should
not be publicly posted. … Responses to the five narrative questions were aggregated to
create a single narrative.
-
www.cpsi.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
August 01, 2022 - of the assessment from influencing scores on another section of the assessment, review and score all responses … Reporting Feedback to Participants
Once all of the responses are scored, rank all of the participants … A template for sharing responses with participants is found in Appendix 3 .
1 Research indicates … Count concepts individually, and compare written responses with the examples noted in Appendix 3 and
-
www.cpsi.ahrq.gov/hai/cauti-tools/ena-slides/part1.html
October 01, 2020 - competencies
Communication
Barriers and facilitators
In this module, we have selected several responses … Note: Quotes represent responses from our focus group members regarding catheter placement and decision-making … priority
Slide 34
Inadequate education and competency
This quote represents focus group member responses … This quote represents focus group member responses to questions about education and competency in CAUTI … This quote represents focus group member responses to questions about education and competency in CAUTI