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  1. www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
    July 01, 2023 - , the research team was able to assess the degree to which the information in the open-ended survey responses … To promote more detail, particularly in the written responses, additional prompts to the third and fourth … In a second round of experimental testing with 332 respondents, the team assessed responses to these … Elicitation Protocol performs outside of the restrictions of an experiment and better understand how the responses … This test found that: 18–25% of respondents agreed to answer open-ended responses in a scenario in
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
    January 01, 2015 - than mail surveys, but response rates lower for web than mail • Web and mail yielded comparable responses … doctor-patient encounters differing in responsiveness to patient’s concerns • Asians gave more positive responses … than whites for vignettes with less responsive doctors but less positive responses to vignettes with … Less use of extreme response responses by Asians to standardized care scenarios may explain some differences
  3. www.ahrq.gov/research/findings/final-reports/iomracereport/reldataape.html
    October 01, 2018 - relevant categories from the national standard set to present as pre-specified categories for check-off of responses … The Census Ancestry Code List is compiled from responses to the Census' open-ended ancestry question, … granular ethnicity categories, ranging from Hausa, an ethnic group in northern Nigeria, to more general responses … If an organization chooses not to have a preset list of categories, it will need to compile responses … to the Census questions on race and Hispanic ethnicity, not responses to the Census ancestry question
  4. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-introducing-survey-database.pdf
    January 01, 2021 - parent enough information about test results Keeping You Informed About Your Child's Care Valid Responses … Sometimes/ Never Usually Always Significance Test Valid Responses Sometimes/ Never Usually … Always Significance Test Valid Responses Sometimes/ Never Usually Always Significance Test
  5. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/preparing_questionnaire_cg30.pdf
    September 01, 2015 - For example, patients’ responses to supplemental questions about the cultural competence of providers … You should include them only if your sample design is likely to yield a sufficient number of responses … To learn more about the minimum number of responses needed and the implications for sample size, refer … Do not use precodes on 0-10 responses Redundant with response options Responses that are numbers … “DON’T KNOW” and “REFUSED” responses would typically not be read aloud on the telephone.
  6. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/using-multiple-modes.html
    August 01, 2024 - This step is recommended because it can help to increase responses, identify bad addresses, and identify … the web mode with the mail and/or phone mode for all nonrespondents to ensure that the final survey responses … Explain the purpose of your survey, the voluntary nature of participation, and the confidentiality of responses … The interviewer should not bias survey responses or affect the survey results. … Related guidance: Methods for Increasing the Number of Responses to CAHPS Surveys.
  7. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/day-of-discharge.pdf
    February 19, 2021 - Recommended Number of Completes To have a sufficient number of responses for analysis and reporting, … Day of Discharge Data Collection Protocol This section provides a protocol for collecting responses … The survey responses should be entered in a separate data file linked to the sample file by the unique … • Complete questionnaire: A questionnaire is considered complete if responses are available for … • Partially completed questionnaire: A questionnaire is considered partially complete if responses
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
    January 01, 2013 - A series of bar charts shows the overall national distribution of responses followed by the response … , or approximately two thirds of the total number of responses … , and higher Provider Rating scores for the Visit Adult survey responses. 1 Note that the Visit … core responses from the Adult and Child 12-month surveys with PCMH supplemental items. … The number of 12-month Child survey responses remains relatively small.
  9. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
    July 01, 2014 - A series of bar charts shows the overall national distribution of responses followed by the response … , or approximately two thirds of the total number of responses … , and higher Provider Rating scores for the Visit Adult survey responses. 1 Note that the Visit … core responses from the Adult and Child 12-month surveys with PCMH supplemental items. … The number of 12-month Child survey responses remains relatively small.
  10. www.ahrq.gov/research/findings/final-reports/iomracereport/reldata3a.html
    May 01, 2018 - to the Census questions on race and Hispanic ethnicity, not responses to the Census ancestry question … Census Bureau, in addition to cataloging write-in responses to questions on race and Hispanic ethnicity … The Census maintains lists of write-in responses with corresponding three-digit numerical codes for its … If an organization chooses not to have a preset list of categories, it will need to compile responses … If an organization is receiving numerous write-in responses of "Russian," for example, it may consider
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-rr-webcast-011124-elliott.pdf
    September 30, 2021 - − Later responses to patient experience surveys are also known to capture poorer care experiences … than earlier responses 30 HCAHPS Summary • For HCAHPS, the gains from multimode approaches were … Replace Responses from More Expensive Modes • In Web-first approach, some enrollees who would have … completed the survey by mail instead completed the survey by web ► No evidence that web responses came … Replace Responses from More Expensive Modes CAHPS Hospice design was composed of five arms Survey
  12. www.ahrq.gov/health-literacy/improve/pharmacy/guide/intro.html
    September 01, 2020 - Table 2 indicates how responses should be entered into the spreadsheet or statistical package. … Calculate mean responses for each variable. … Responses of "N/A" or otherwise blank items, coded as "7," should be identified as missing or otherwise … Have a meeting with all of the auditors to discuss any disparate responses. … Indicate if responses within any one section identified any single area as stronger or weaker than other
  13. www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    January 01, 2025 - the CAHPS team has focused on survey design, format, and length; the use of incentives to encourage responses … Based on extensive research into ways to maximize response rates and the representativeness of survey responses … Methods for increasing the number of responses to CAHPS surveys . … General Guidance on Processing and Analyzing CAHPS Survey Results  As survey responses are returned,
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascusersguide.pdf
    July 01, 2018 - • Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses Problematic responses may occur with paper surveys … values that are not valid responses. … # of Responses to the Item (Excluding NA/DK & Missing Responses) Percent Positive Response
  15. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-user-guide.pdf
    July 01, 2018 - • Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses Problematic responses may occur with paper surveys … values that are not valid responses. … # of Responses to the Item (Excluding NA/DK & Missing Responses) Percent Positive Response
  16. www.ahrq.gov/sites/default/files/2024-11/devita-report.pdf
    January 01, 2024 - MET responses can be an effective component of a hospital patient safety/quality improvement program … We have now recognized that MET responses provide a fruitful case-finding technique. … Use of Medical Emergency Team (MET) Responses to reduce hospital cardiopulmonary arrests. … Use of Medical Emergency Team (MET) Responses to Detect Medical Errors. … Needs manual check Page does not require timed responses Navigation links Passed Navigation links are
  17. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/05-sops-teamstepps-webcast-mazur.pdf
    April 30, 2022 - for change 27 Surgery Department Acute Trauma ICU and Stepdown Units SOPS Survey -- 1,035 responses … Directors + VPs + MDs + Executive Team (structured roll call) 30 2022 SOPS Survey Results (n=153 responses … learning and response to error  Supervisor support for safety 31 2022 SOPS Survey Results (n=153 responses … for Faculty 34 2022 ‘Deep’ Dive Results for Nurses, APPs & Staff 35 2024 SOPS Survey -- 323 responses … Communicates and receives information appropriately 1b Comfortable speaking up and asking questions 1c Responses
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
    January 01, 2015 - the potential impact of changing the 12-month time frame to a 6- 2 Revised 3-27-15 Summary of Responses … While there is strong support for the change to a 6-month reference period for CG-CAHPS, responses to … (n=1). 8 Revised 3-27-15 Summary of Responses to Federal Register Notice re: Changes to the CAHPS … Additionally, to address feedback received, 10 Revised 3-27-15 Summary of Responses to Federal … Decreasing the number of items would lower the 12 Revised 3-27-15 Summary of Responses to Federal
  19. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ascguide.pdf
    April 01, 2015 - • Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses Problematic responses may occur with paper surveys … values that are not valid responses. … # of Responses to the Item (Excluding NA/DK & Missing Responses) Percent Positive Response
  20. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
    April 01, 2015 - • Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses Problematic responses may occur with paper surveys … values that are not valid responses. … # of Responses to the Item (Excluding NA/DK & Missing Responses) Percent Positive Response

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