-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-cleary.pdf
December 19, 2019 - Patients Without Emails
• Slightly less likely to respond
• Demographic characteristics different
• Responses … Mail Protocol
► Response rates were very different
► Survey results were very similar
• Responses
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-yount-slides.pdf
August 01, 2020 - unadjusted unweighted top box scores
You can’t use the macro if you only have 1 entity or less
than 2 responses … within entities
The macro will alert you to any entities with fewer than 100
responses
10
What
-
www.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
October 01, 2022 - least three doctors and two measures with reliable clinical quality data, as well as patient survey responses … The patient rating score is an average of responses to survey questions about the care provided by the
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-211-tech-specs.pdf
July 31, 2019 - After confirming that enough responses
were provided, sum the response scores from the items that were … 14 questions and answered all
items with the second lowest response option (2), you would sum all responses … For pro-rated scores, this calculation assumes that responses are missing at random.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh.pdf
October 30, 2020 - • Include this text regarding the confidentiality of survey responses:
Your Privacy is Protected … Your responses to this survey are also
completely confidential. … formatting of a questionnaire improves response rates, the ease of completion, and the
accuracy of responses
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/adult-eng-cg30-pcmh-2352a.docx
October 30, 2020 - · Include this text regarding the confidentiality of survey responses:
Your Privacy is Protected. … Your responses to this survey are also completely confidential. … formatting of a questionnaire improves response rates, the ease of completion, and the accuracy of responses
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … The materials and requests are available around the clock, with service and inquiry responses within … Installed an intranet-based reference system for service representatives to assure quick and consistent responses
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
September 01, 2019 - “Does not apply/Don’t know” and missing responses are excluded when
calculating percentages of response … For example, for a three-item
composite measure, if the item-percent positive responses were 50 percent … Three Items Measuring
"Teamwork”
For Positively Worded
Items, # of “Strongly
Agree” or “Agree”
Responses … For Negatively
Worded Items, # of
“Strongly Disagree”
or “Disagree”
Responses
Total # of
Responses … to the
Item (Excluding
“Does Not Apply
or Don’t Know”
and Missing
Responses)
Percent Positive
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/pharmacy/2015-report-part-1.pdf
January 01, 2015 - i Percent positive is the percentage of positive responses (e.g., Agree, Strongly agree) to positively … worded items
(e.g., “Staff are treated fairly when they make mistakes”) or negative responses (e.g. … • Many of the items showed a range of positive responses from 0 to 100 percent. … Calculate the percentage of positive responses at the item level (see Table N1).
Table N1. … # of
responses to
the item
Percent
positive
response on
item
Item C6 - positively
worded
-
www.ahrq.gov/patient-safety/reports/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-1.html
June 01, 2023 - potentially improve diagnosis through both changes in clinician-patient interactions and system-level responses
-
www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-patients-source-understanding-dx-error-vol1-1.html
June 01, 2023 - potentially improve diagnosis through both changes in clinician-patient interactions and system-level responses
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/about-cahps-hit-item-set-2313.pdf
July 03, 2017 - 1
Using Data From Responses to the CAHPS Health IT Item Set ...................... 2
Recommended Measures … Using Data From Responses to the CAHPS Health IT Item Set
Organizations that field the CAHPS Clinician … strengths and weaknesses by topic area as well as for
individual items by analyzing differences in responses … Responses can also be
segmented for further analyses to provide more detailed information. … Using Data From Responses to the CAHPS Health IT Item Set
Recommended Measures
Providing Feedback
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
August 01, 2005 - You may find it helpful to have a colleague review your responses or
to answer the questions with a … culture of safety and teamwork.
4
Organizational Readiness Assessment Checklist
Record your responses … □ YES □ NO
Count the number of NO responses that you’ve recorded. … these questions change and keep a close eye on any items to which you
answered “no.”
5
4–6: Your responses … readiness that follow and determine if any are
appropriate within your institution.
7–10: Based on your responses
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
August 01, 2005 - You may find it helpful to have a colleague review your responses or
to answer the questions with a … culture of safety and teamwork.
4
Organizational Readiness Assessment Checklist
Record your responses … □ YES □ NO
Count the number of NO responses that you’ve recorded. … these questions change and keep a close eye on any items to which you
answered “no.”
5
4–6: Your responses … readiness that follow and determine if any are
appropriate within your institution.
7–10: Based on your responses
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
March 20, 2014 - Record your responses in the space provided.
1.
-
www.ahrq.gov/teamstepps/officebasedcare/handouts/evaluating.html
November 01, 2015 - Record your responses in the space provided.
1.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool1c.docx
January 28, 2013 - Review the responses to ascertain the level of leadership support.
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14sum.html
June 01, 2014 - Medical Offices
The two areas of strength or composites with the highest average percent positive responses … Percent positive is the percentage of positive responses (e.g., Agree, Strongly agree) to positively … worded items (e.g., "Staff in this office follow standardized processes to get tasks done") or negative responses
-
www.ahrq.gov/health-literacy/professional-training/pharmacy/index.html
September 01, 2020 - Healthcare Research and Quality (AHRQ) under Contract No. 290200600011 TO5, "Assessing Organizational Responses
-
www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-pcmh-items-cg-survey30-adult.html
December 01, 2018 - You should include them only if your sample design is likely to yield a sufficient number of responses