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  1. www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14notes.html
    June 01, 2014 - cleaning step, we examined whether any individual survey records submitted to the database were missing responses … For Information Exchange With Other Settings items, the three responses are no problems in the past 12 … For example, for a three-item composite, if the item-level percent positive responses were 50 percent … Calculate the percentage of positive responses at the item level (refer to example in Table N1 ).
  2. www.ahrq.gov/sites/default/files/2024-02/hoff-report.pdf
    January 01, 2024 - that reinforced physician hierarchy and outcome over process, the nature of resident and attending responses … Immediate resident responses to their mistakes across all three residency settings tended to fall into … Only in the MICU did resident responses that led to group best practices occur with greater frequency … These types of responses short-circuited the prospects for practices such as self-reflection to occur … responses for which learning practices could be employed.
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - ■ It is important to minimize cross-sharing of interview responses from one group to another. … A coding system can be used to tally the responses to the questions. … For instance, the number 2 can be used for “yes” responses, the number 1 can be used for inconsistent … /unsure responses, and a zero can be used for “no” responses. … Coded responses can be tallied and aggregated into a numeric value for each question.
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc_pilotstudy.pdf
    April 01, 2015 - Chart 5 shows the responses to the three Communication in the Surgery/Procedure Room items. 7 … Staff get the refresher training they need. 90% 89% 83% 75% 71% 75% Note: (1) Missing responses and … , or “Always” and “Most of the time” responses, depending on the response scale used for the items … For negatively worded items, the # of “Strongly disagree” or “Disagree” responses Total # … of responses to the item (excluding Does not apply/Don’t know and missing responses) Percent
  5. www.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/about.html
    September 01, 2020 - If you find that you have more "yes" responses than "no" responses to the following questions, the SHARE … If you find that you have mostly "no" responses—particularly if your senior leadership is not yet onboard
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/fagnan-reflections-perceptions-mosops.pdf
    October 04, 2018 - medical offices) • Survey received on 2/14/2010 by 262 office Point of Contacts (POC), 3/29/2010, 147 responses … (63%)  25 questions with multiple choice response options  Qualitative responses regarding: 1) … The range of responses I heard when implementing this survey was great.
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/04-outpt-mhs-webcast-hargraves.pdf
    August 22, 2022 - Responses: Very difficult, Somewhat difficult, Not very difficult, Not difficult at all “Top Box” response … Responses: Never, Sometimes, Usually, Always 29 Goal Setting • Screening question: In the last 6 … Responses: A lot, Some, A little, Not at all 30 Summary of Results • About ½ to ¾ of respondents
  8. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
    December 01, 2017 - Scoring Sheet Scoring the responses: 1. Number each survey. 2. … • Many staff responses of “Don’t know/ Not applicable” for a specific task may indicate an area … • We recommend you collect at least 15-20 surveys to look for patterns in responses. … Si q No q 15 Scoring the Responses • Add up the responses for each question. … • Identify the questions with the highest proportion of ‘no’ responses.
  9. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cooperative-context-external.pdf
    January 01, 2016 - We compiled responses, summarizing key points and themes; these findings are shared in separate document … You can expect a short summary of cross-Cooperative responses for each context assessment topic. … We also ask that you think about your responses to the questions in each of the categories below when
  10. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2021-HSOPS2-Database-Report-Part-I-508-rev0921.pdf
    January 01, 2021 - We present the average percentage of positive responses for each of the survey’s composite measures … For Negatively Worded Items, Number of “Strongly Disagree” or “Disagree” Responses Total … Number of Responses to the Item (Excluding Does Not Apply/Don’t Know and Missing Responses) … Responses to the Item Percent Positive Response on Item Item D3: “In the past 12 months, … These different survey modes could have led to differences in survey responses; further research is
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-yount.pdf
    January 01, 2022 - calculating unadjusted unweighted top box scores You can’t use the macro if you have less than 2 responses … within entities The macro will alert you to any entities with fewer than 100 responses 33 What
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/invitation-messages-fowler.pdf
    September 23, 2019 - For that reason, we wanted to learn more about responses to: ►Subject lines ►Content of invitation … Evidence of validity • Convergence of results from focus groups and web panel supports notion that the responses
  13. www.ahrq.gov/news/cahps-chartbook.html
    July 01, 2023 - The 2023 HCBS CAHPS Survey Database includes 4,731 survey responses voluntarily submitted by State Medicaid
  14. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/reflective-practice-tool.pdf
    February 01, 2022 - LISTEN Questions are only meaningful if I listen actively through mindful engagement to the responses
  15. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/reflective-practice-tool.pdf
    February 01, 2022 - LISTEN Questions are only meaningful if I listen actively through mindful engagement to the responses
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/addressing-emerging-needs-09132023-welcome.pdf
    October 05, 2023 - • Welcome from AHRQ • Overview of AHRQ’s CAHPS Program • Improvements to the Survey Instruments • Responses
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - Applying a high standard of scientific rigor to the collection of open-ended survey responses can ensure … more than one thing at the same time; this format is not used for closed-ended questions with scaled responses … Finally, the team analyzed patients’ responses to the questions to determine how closely they mirrored … close-ended questions in terms of demographics (gender, race, ethnicity); there were slightly fewer responses … The use of patient portals to invite responses to the Elicitation Protocol would follow the same basic
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I.pdf
    January 01, 2023 - We present the average percentage of positive responses for each of the survey’s composite measures … Number of “Excellent” or “Very good” Responses Total Number of Responses to the Item Item … For Negatively Worded Items, Number of “Strongly Disagree” or “Disagree” Responses Total … Number of Responses to the Item (Excluding “Does Not Apply or Don’t Know” and Missing Responses … These different survey administration modes could have led to differences in survey responses; further
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
    January 01, 2023 - We present the average percentage of positive responses for each of the survey’s composite measures … Number of “Excellent” or “Very good” Responses Total Number of Responses to the Item Item … For Negatively Worded Items, Number of “Strongly Disagree” or “Disagree” Responses Total … Number of Responses to the Item (Excluding “Does Not Apply or Don’t Know” and Missing Responses … These different survey administration modes could have led to differences in survey responses; further
  20. www.ahrq.gov/health-literacy/professional-training/pharmacy/guide-1-7.html
    September 01, 2020 - Record each individual's responses, and any other comments or reactions they have to being asked this … Did any of their responses surprise you? How so? … Record each patient's responses, and any other comments or reactions they have to being asked this question … Did any of their responses surprise you? How so? … Write a summary of the pharmacists' responses, adding your own perspective about whether or not patients

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