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Showing results for "responses".

1. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
   June 01, 2021 - Including Q1 as a separate item enriched the detail of the responses for all of the later questions … In that case, the responses should not be publicly posted. … will be used, encourage responses, and reassure patients that their identities will not be revealed … ” • Encouraging thoughtful responses. … For example: - “Your responses may be shared with providers or posted on a public website.

2. CAHPS Elicitation Protocol Webcast (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
   January 01, 2017 - Survey • To take advantage of the sampling frame for the survey • To facilitate linking of narrative responses … to responses to closed-ended questions • On its own • To hear directly from specific groups of patients … Data collection: • Use of Web and telephone • Invitation and reminder letters and emails • Use of responses … • Analyzing responses: When should feedback from individual patients be analyzed and summarized? … • Sharing responses: • What are the most useful ways to present patient feedback to providers?

3. TeamSTEPPS 2.0 Readiness Assessment | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/teamstepps/readiness/index.html
   August 01, 2015 - You may find it helpful to have a colleague review your responses or to answer the questions with a larger … Organizational Readiness Assessment Checklist Record your responses to the questions below: Questions … Yes No Organizational Readiness Score If the number of Yes responses you've selected is:  … If the number of Yes responses you've selected is: 6-8 out of 12 Your responses indicate that your … If the number of Yes responses you've selected is: 1-5 out of 12 Based on your responses, significant

4. AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
   January 01, 2021 -  Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses (Paper Only) Problematic responses may occur … that are not valid responses. … Responses to item (Excluding NA/DK & Missing Responses) Percent Positive Response to Item

5. Gap Analysis Facilitator's Guide | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
   August 01, 2022 - It is important to minimize cross-sharing of interview responses from one group to another. … A coding system can be used to tally the responses to the questions. … For instance, the number 2 can be used for "yes" responses, the number 1 can be used for inconsistent … /unsure responses, and a zero can be used for "no" responses. … Coded responses can be tallied and aggregated into a numeric value for each question.

6. Development of the CAHPS Clinician & Group Narrative Item Set | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/development/index.html
   July 01, 2023 - , the research team was able to assess the degree to which the information in the open-ended survey responses … To promote more detail, particularly in the written responses, additional prompts to the third and fourth … In a second round of experimental testing with 332 respondents, the team assessed responses to these … Elicitation Protocol performs outside of the restrictions of an experiment and better understand how the responses … This test found that: 18–25% of respondents agreed to answer open-ended responses in a scenario in

7. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
   November 01, 2023 - into the Child Hospital Survey, survey users can better understand the experiences underlying the responses … In that case, the responses should not be publicly posted. … Responses to the Narrative Item Set are longer and more detailed when administered by phone. … When selecting mode(s) of administration, some criteria may include: • Desired level of detail in responses … Preparing to Review and Analyze the Data Because hospital stays can sometimes be lengthy and complex, responses

8. Mod5-Comm-Assessment (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
   April 01, 2016 - Reporting Feedback to Participants Once all of the responses are scored, rank all of the participants … Expressive (or Emotional) Responses Expressive messages are not conceptive messages. … Expressive Responses can include… ■ Punishment: A result of a voluntary act. … Rhetorical Responses can include… ■ Veiled supervision: Give help or work together with Ron. … In a clinical scenario, the following examples will highlight expressive responses traits.

9. Hospital Survey on Patient Safety Culture: User's Guide (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
   July 01, 2018 -  Assure them that their responses will be kept confidential. … Only group statistics, not individual responses, will be prepared and reported. … Edit Illegible, Mismarked, and Double-Marked Responses (Paper Only) Problematic responses may occur … that are not valid responses. … For Negatively Worded Items, # of “Strongly disagree” or “Disagree” Responses Total # of Responses

10. CAHPS Announcements | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/news-and-events/news/index.html
    February 01, 2024 - The 2024 HCBS CAHPS Survey Database includes 6,053 survey responses voluntarily submitted by State Medicaid … The 2023 CAHPS Health Plan Survey Database includes 191,784 survey responses voluntarily submitted for … The Child HCAHPS Database includes 8,107 survey responses voluntarily submitted by 35 hospitals. … The HCBS Survey Database includes 4,731 survey responses voluntarily submitted by State Medicaid agencies

11. Preparing a Questionnaire Using the CAHPS Clinician & Group Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - Do not use precodes on 0-10 responses Redundant with response options Responses that are numbers … You will need a user name and password to submit your survey responses. … If you have already submitted your survey responses, thank you! … You will need a user name and password to submit your survey responses. … You will need a user name and password to submit your survey responses.

12. CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/cg/index.html
    September 01, 2023 - for your organization, Draw a sample of potential respondents, Collect the survey data, Track responses … Consider increasing the sample size to ensure that you have enough responses for all visit types to support … Is length of time since the last visit taken into account in analyzing responses to the Clinician & Group … Recent visits within the collection of visits during the reference period may have more influence on the responses … Also, responses tend to be more positive for visits that are closer to the time of the survey than those

13. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
    April 24, 2018 - to the responses on the closed-ended survey questions. … ” • Encouraging thoughtful responses. … For example: - “Your responses may be shared with providers or posted on a public site. … In that case, the responses should not be publicly posted. … Responses to the five narrative questions were aggregated to create a single narrative.

14. Communication Assessment Guide | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5.html
    August 01, 2022 - of the assessment from influencing scores on another section of the assessment, review and score all responses … Reporting Feedback to Participants Once all of the responses are scored, rank all of the participants … A template for sharing responses with participants is found in Appendix 3 . 1 Research indicates … Count concepts individually, and compare written responses with the examples noted in Appendix 3 and

15. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - Number of responses per entity. The Analysis Program requires at least two responses per entity. … of responses on the Adjuster 3 variable that are missing by PLAN ADJUSTER4 The percent of responses … is combined, equally weighted, with an item with many responses. … For single-item responses, these adjusted means are reported. … in each item divided by the total number of responses in all items.

16. Please bring ALL your medicines to your next appointment. (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage-ptfactsheet.pdf
    November 27, 2017 - Screen flicker Passed Page will not cause screen flicker Scripts Passed No inaccessible scripts Timed responses … Passed Page does not require timed responses Navigation links Passed Navigation links are not repetitive

17. Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - Schlesinger, Slide 18 Now, the range of responses we got were varied. … We also got some responses from people whose most important provider was their dentist. … That is, applying a positive versus negative score to responses. … And then, we will look at the responses. … would vary between paper responses and Web-based responses, but because we didn't test, we can't say

18. Fuzzy Set Analysis | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysetsq-a.html
    July 01, 2013 - SHARE: Fuzzy Set Analysis Presenters' Responses … to Questions The following are written responses by Dr. … These responses were edited by the Moderator, Dr. Michael Harrison.

19. Mod03-Gap-Analysis-Guide (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
    April 01, 2016 - ■ It is important to minimize cross-sharing of interview responses from one group to another. … A coding system can be used to tally the responses to the questions. … For instance, the number 2 can be used for “yes” responses, the number 1 can be used for inconsistent … /unsure responses, and a zero can be used for “no” responses. … Coded responses can be tallied and aggregated into a numeric value for each question.

20. Search FAQs | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - Use CAHPS survey responses only for the purposes for which they were collected. … Putting the negative responses first yields a better distribution of responses.   … Thus, these measures are summaries of the responses to the questions in that composite. … Can we incorporate responses to our own questions into existing composite measures? No. … to this survey may no longer be comparable to responses to an unmodified survey.