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Total Results: 1,210 records

Showing results for "responses".

61. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … The materials and requests are available around the clock, with service and inquiry responses within … Installed an intranet-based reference system for service representatives to assure quick and consistent responses

62. Proposed Projects in CAHPS VI | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
    July 01, 2023 - and Reporting Proposed research studies focus on the following: Investigating patient narrative responses

63. Tips for Implementing Interventions | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/tips.html
    March 01, 2017 - Provide additional resources or followup as needed based on the responses.

64. CAHPS Elicitation Protocol Webcast (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - Want answers to my questions in complete responses instead of one-word answers. … are important to patients but not included on CG-CAHPS surveys www.ahrq.gov/cahps Frequency of Responses … protocol in real world settings Value of narrative feedback for quality improvement Frequency of Responses

65. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - of Healthcare Providers and Systems (CAHPS®) Child Hospital Survey Database includes 8,107 survey responses … A partially complete record has responses for one or more core composite measures or rating items but … Middle Box Score: Middle Responses Top Box Score: Most Positive Responses 3-point Yes, No No … Item Suppression If there are fewer than 100 valid responses available for any item, the item’s results … Reporting Category Suppression If there are fewer than two hospitals and fewer than 100 valid responses

66. International Use of SOPS | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/sops/international/index.html
    September 01, 2023 - Following these guidelines will help ensure that the survey's items, instructions, and responses convey

67. SHARE Approach Workshop Curriculum | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
    September 01, 2020 - Explain the influence of cultural factors on patients' health beliefs, behaviors, and responses to medical … Do: Write responses on a flip chart or white board. … Possible responses can include: They may be unfamiliar with technical or scientific language. … They may editorialize your patient's responses (for example, they may not list herbs or folk medicines … Write on white board and record responses.

68. Offering Two-Day Training Content | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
    February 01, 2024 - Use the question responses to make the point that situation monitoring needs to be continuous because … Use their responses to make the point that every working environment poses threats the team needs to … Then lead the group discussion to get responses to the questions.

69. Practice Improvement | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/practiceimprovement/index.html
    August 01, 2022 - Delivery System Research Delivery System Research Initiative Initiatives System Redesign Responses

70. 2019 Hospital Survey Pilot Test Results Part I (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
    September 01, 2019 - “Does not apply/Don’t know” and missing responses are excluded when calculating percentages of response … For example, for a three-item composite measure, if the item-percent positive responses were 50 percent … Three Items Measuring "Teamwork” For Positively Worded Items, # of “Strongly Agree” or “Agree” Responses … For Negatively Worded Items, # of “Strongly Disagree” or “Disagree” Responses Total # of Responses … to the Item (Excluding “Does Not Apply or Don’t Know” and Missing Responses) Percent Positive

71. TeamSTEPPS 2.0: Evaluating TeamSTEPPS Worksheet (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
    March 20, 2014 - Record your responses in the space provided. 1.

72. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
    August 01, 2005 - You may find it helpful to have a colleague review your responses or to answer the questions with a … culture of safety and teamwork. 4 Organizational Readiness Assessment Checklist Record your responses … □ YES □ NO Count the number of NO responses that you’ve recorded. … these questions change and keep a close eye on any items to which you answered “no.” 5 4–6: Your responses … readiness that follow and determine if any are appropriate within your institution. 7–10: Based on your responses

73. Is Your Organization Ready for TeamSTEPPS™? (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
    August 01, 2005 - You may find it helpful to have a colleague review your responses or to answer the questions with a … culture of safety and teamwork. 4 Organizational Readiness Assessment Checklist Record your responses … □ YES □ NO Count the number of NO responses that you’ve recorded. … these questions change and keep a close eye on any items to which you answered “no.” 5 4–6: Your responses … readiness that follow and determine if any are appropriate within your institution. 7–10: Based on your responses

74. Readiness Assessment Survey | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/lep/handouts/lepreadisurvey.html
    December 01, 2012 - patients with limited English proficiency (LEP) You may find it helpful to have a colleague review your responses

75. TeamSTEPPS 2.0: Module 10 | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module10/exmeasure.html
    March 01, 2014 - Record your responses in the space provided.

76. TeamSTEPPS Limited English Proficiency Module: Readiness Assessment Survey (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepreadisurvey.pdf
    July 25, 2012 - You may find it helpful to have a colleague review your responses or to answer the questions with a

77. Gap Analysis Facilitator's Guide: Appendix D | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apd.html
    August 01, 2022 - As a final option, send the tool via email, but request that all responses go to a different person than

78. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
    April 13, 2018 - Screen flicker Passed Page will not cause screen flicker Scripts Passed No inaccessible scripts Timed responses … Passed Page does not require timed responses Navigation links Passed Navigation links are not repetitive

79. Smoking Cessation in Primary Care (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-detail-aid.pdf
    January 01, 2015 - Screen flicker Passed Page will not cause screen flicker Scripts Passed No inaccessible scripts Timed responses … Passed Page does not require timed responses Navigation links Passed Navigation links are not repetitive

80. Tool: Teach-Back | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
    May 01, 2023 - describe how a patient should take the new medication, including the dose and time of administration and responses