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Showing results for "responses".

61. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Some of the interventions also improved the consistency, clarity, and timeliness of responses to member … The materials and requests are available around the clock, with service and inquiry responses within … Installed an intranet-based reference system for service representatives to assure quick and consistent responses

62. TeamSTEPPS Limited English Proficiency Module: Readiness Assessment Survey (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepreadisurvey.pdf
    July 25, 2012 - You may find it helpful to have a colleague review your responses or to answer the questions with a

63. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
    April 13, 2018 - Screen flicker Passed Page will not cause screen flicker Scripts Passed No inaccessible scripts Timed responses … Passed Page does not require timed responses Navigation links Passed Navigation links are not repetitive

64. Smoking Cessation in Primary Care (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/smoking-detail-aid.pdf
    January 01, 2015 - Screen flicker Passed Page will not cause screen flicker Scripts Passed No inaccessible scripts Timed responses … Passed Page does not require timed responses Navigation links Passed Navigation links are not repetitive

65. NPSD Dashboards | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/npsd/data/dashboard/index.html
    October 01, 2023 - Each individual dashboard presents the responses to particular data elements. … Details on the frequency and percentage of responses can be seen by hovering the mouse over points of

66. 2023 CAHPS Health Plan Survey Database Chartbook (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - Distribution of Responses by Response Mode A-1 Appendix B. … and non-responses. … As with Adult Medicaid, Child Medicaid also has varying non-responses at the question-level. … A completed survey has responses to 50 percent or more of the key items and a response for one or more … A partially complete survey has responses for one or more core composite measures or rating items but

67. Scoring Different Kinds of Health Care Quality Measures | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/talkingquality/translate/scores/scoring.html
    June 01, 2016 - distance” between the categories is equal (e.g., years of education), which is not necessarily true for responses … Compare Web site, the Centers for Medicare & Medicaid Services displays only one of several possible responses

68. 2017Qdr-Patsafchartbook (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/chartbooks/patientsafety/2017qdr-patsafchartbook.pdf
    October 01, 2018 - • The data are based on responses to question #14 on the 2016 PSO Profile Form: Which geographic … • The data are based on responses to question #13 on the 2013 and 2016 PSO Profile Form: Does the … • The data are based on responses to the 2013, 2014, 2015, and 2016 PSO Profile Forms: Is the PSO … • The data are based on responses to question #1 on the Provider Profile Form: Type of provider. …  Responses to the AHA Survey of U.S. hospitals.

69. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - DISTRIBUTION OF RESPONSES BY RESPONSE MODE ..................................................... 31 … DISTRIBUTION OF RESPONSES BY RESPONSE MODE Table A-1. … A partially complete record has responses for one or more core composite measures or rating items but … If there are fewer than 20 valid responses available for any item, the item’s results are suppressed. … DISTRIBUTION OF RESPONSES BY RESPONSE MODE APPENDIX B.

70. CAHPS Dental Plan Survey (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.doc
    February 10, 2009 - · Include this text regarding the confidentiality of survey responses: Your Privacy is Protected. … Your responses to this survey are also completely confidential. … formatting of a questionnaire improves response rates, the ease of completion, and the accuracy of responses

71. CAHPS Clinician & Group Child Survey 3.0 (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-eng-cg30-2353a.pdf
    August 01, 2015 - • Include this text regarding the confidentiality of survey responses: Your Privacy is Protected … Your responses to this survey are also completely confidential. … formatting of a questionnaire improves response rates, the ease of completion, and the accuracy of responses

72. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
    November 01, 2019 - invitations on response rates and shared the results of two experiments designed to encourage survey responses

73. Offering Two-Day Training Content | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
    February 01, 2024 - Use the question responses to make the point that situation monitoring needs to be continuous because … Use their responses to make the point that every working environment poses threats the team needs to … Then lead the group discussion to get responses to the questions.

74. Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
    May 01, 2022 - For a summary of the responses to the proposed changes, read: Summary and Next Steps in Response to … Based on responses to the proposed changes and analyses of multiple data sets, the CAHPS team released

75. Comparative Reports on Physicians | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
    October 01, 2022 - least three doctors and two measures with reliable clinical quality data, as well as patient survey responses … The patient rating score is an average of responses to survey questions about the care provided by the

76. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - Respondents who had missing responses or supplied a “Does Not Apply or Don’t Know” response option were … For example, for a three-item composite measure, if the item percent positive responses were 50.2 percent … Calculation of Percent Positive Calculation of Percent NA/DK/MI # of “Strongly Agree” or “Agree” Responses … Total # of Responses to the Item (Excluding NA/DK/MI Responses) Percent Positive Response … Total # of NA/DK/MI Responses Total # of Respondents in Medical Office Percent NA/DK/MI

77. CAHPS Nursing Home Survey; Discharged Resident/Short Stay Instrument (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-discharged-resident-eng-653a.doc
    April 18, 2011 - . · Include this text regarding the confidentiality of survey responses: Your Privacy is Protected. … Your responses to this survey are also completely confidential. … formatting of a questionnaire improves response rates, the ease of completion, and the accuracy of responses

78. CAHPS Health Plan Survey Child Medicaid Survey 5.0 (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - • Include this text regarding the confidentiality of survey responses: Your Privacy is Protected … Your responses to this survey are also completely confidential. … formatting of a questionnaire improves response rates, the ease of completion, and the accuracy of responses

79. Advanced Methods in Delivery System Research - Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/index.html
    July 01, 2019 - embed/pc4NMkksCzk Fuzzy Set Analysis (1 hour 58 seconds) Related Content Presenters' Responses

80. TeamSTEPPS Fundamentals Course: Module 1. Introduction | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module1/igintro.html
    June 01, 2019 - Do: Consider recording discussion responses on a whiteboard or flipchart. … This will allow you to compare these responses to those obtained later in Teamwork Exercise #2.   … Instructor Note: Where appropriate, rephrase participants' responses back to them in terms of TeamSTEPPS … You may wish to record responses on a flipchart or whiteboard.   … If participant responses indicate a skill, tool, or strategy taught in the course, but participants use