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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
January 01, 2023 - We present the
average percentage of positive responses for each of the survey’s composite measures … Number of
“Excellent” or
“Very good”
Responses
Total
Number of
Responses
to the Item
Item … For Negatively
Worded Items,
Number of
“Strongly
Disagree” or
“Disagree”
Responses
Total … Number of
Responses to the
Item (Excluding
“Does Not Apply or
Don’t Know” and
Missing
Responses … These different survey administration modes could have
led to differences in survey responses; further
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - Applying a high standard of scientific rigor to the collection of
open-ended survey responses can ensure … more than one thing at the same time; this format is not used for closed-ended
questions with scaled responses … Finally, the team analyzed patients’ responses to the
questions to determine how closely they mirrored … close-ended questions in
terms of demographics (gender, race, ethnicity); there were slightly fewer responses … The
use of patient portals to invite responses to the Elicitation Protocol would follow the same basic
-
healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
May 01, 2021 - Reporting the items
Survey users can report items separately or create a composite by adding the responses … Survey users can also create a composite for the two counseling items (MH3 and MH4) by adding responses
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-quickstart-final508.pdf
April 04, 2018 - Screen flicker Passed Page will not cause screen flicker
Scripts Passed No inaccessible scripts
Timed responses … Passed Page does not require timed responses
Navigation links Passed Navigation links are not repetitive
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medication-mgmt-common-barriers-full.pdf
January 11, 2017 - Screen flicker Passed Page will not cause screen flicker
Scripts Passed No inaccessible scripts
Timed responses … Passed Page does not require timed responses
Navigation links Passed Navigation links are not repetitive
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
January 01, 2022 - The item average percent positive scores do not include
NA/DK/MI responses.
Chart 1. … “Does not apply/Don’t know” and missing responses are excluded when
calculating percentages of response … For example, for a three-item
composite measure, if the item percent positive responses were 50 percent … Total # of
Responses to
the Item
(Excluding
NA/DK/MI
Responses)
Percent Positive
Response … Total # of
NA/DK/MI
Responses
Total # of
Respondents
in Medical
Office
Percent
NA/DK/MI
-
healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/about.html
September 01, 2020 - If you find that you have more "yes" responses than "no" responses to the following questions, the SHARE … If you find that you have mostly "no" responses—particularly if your senior leadership is not yet onboard
-
healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
December 01, 2023 - Using Narratives to Inform Providers
Many health systems that are currently collecting open-ended responses … patients’ comments have great value when read verbatim, the collection of large volumes of narrative responses … Responses to the five narrative questions were aggregated to create a single narrative.
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-quickstart-final508.pdf
April 04, 2018 - Screen flicker Passed Page will not cause screen flicker
Scripts Passed No inaccessible scripts
Timed responses … Passed Page does not require timed responses
Navigation links Passed Navigation links are not repetitive
-
healthcare411.ahrq.gov/cahps/quality-improvement/research/index.html
March 01, 2024 - emotional experiences identified by the new close-ended questions that overlap with those described in responses … Key Findings
Responses to the Narrative Item Set had nearly six times the word count of responses … Three quarters of those who received the item set provided responses to five or six of the questions. … Compared to the responses to the single item, more of the comments in response to the item set were deemed
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
January 01, 2017 - Want answers to my questions in complete responses instead of
one-word answers. … are important to patients
but not included on CG-CAHPS surveys
www.ahrq.gov/cahps
Frequency of Responses … protocol in real world settings
Value of narrative feedback for quality improvement
Frequency of Responses
-
healthcare411.ahrq.gov/talkingquality/assess/evaluation-plan.html
January 01, 2023 - Experiences and responses.
Behavioral intentions (what they intend to do in the future). … asks a systematic sample of a population a set of questions that they answer using a specified set of responses … A system for creating and managing a database of survey responses. … Any materials that you want to use to stimulate the groups' responses.
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
January 01, 2023 - of Healthcare Providers
and Systems (CAHPS®) Child Hospital Survey Database
includes 8,107 survey responses … A partially complete record has responses for one or more core composite measures
or rating items but … Middle Box Score:
Middle Responses
Top Box Score:
Most Positive Responses
3-point Yes, No No … Item Suppression
If there are fewer than 100 valid responses available for any item, the item’s results … Reporting Category Suppression
If there are fewer than two hospitals and fewer than 100 valid responses
-
healthcare411.ahrq.gov/cahps/item-sets/index.html
April 01, 2024 - You should include them only if your sample design ensures that you will obtain enough responses to make … items is discouraged because it creates a different context around the core items that may influence responses
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
September 01, 2019 - “Does not apply/Don’t know” and missing responses are excluded when
calculating percentages of response … For example, for a three-item
composite measure, if the item-percent positive responses were 50 percent … Three Items Measuring
"Teamwork”
For Positively Worded
Items, # of “Strongly
Agree” or “Agree”
Responses … For Negatively
Worded Items, # of
“Strongly Disagree”
or “Disagree”
Responses
Total # of
Responses … to the
Item (Excluding
“Does Not Apply
or Don’t Know”
and Missing
Responses)
Percent Positive
-
healthcare411.ahrq.gov/news/newsroom/case-studies/201419.html
November 01, 2014 - "After we implemented the unit-based safety huddles, we've seen higher positive responses to several … Positive responses for continuous improvement in organizational learning climbed to 80 percent.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
March 20, 2014 - Record your responses in the space provided.
1.
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/readiness/tsreadiness.pdf
August 01, 2005 - You may find it helpful to have a colleague review your responses or
to answer the questions with a … culture of safety and teamwork.
4
Organizational Readiness Assessment Checklist
Record your responses … □ YES □ NO
Count the number of NO responses that you’ve recorded. … these questions change and keep a close eye on any items to which you
answered “no.”
5
4–6: Your responses … readiness that follow and determine if any are
appropriate within your institution.
7–10: Based on your responses
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-3-readiness-form.pdf
August 01, 2005 - You may find it helpful to have a colleague review your responses or
to answer the questions with a … culture of safety and teamwork.
4
Organizational Readiness Assessment Checklist
Record your responses … □ YES □ NO
Count the number of NO responses that you’ve recorded. … these questions change and keep a close eye on any items to which you
answered “no.”
5
4–6: Your responses … readiness that follow and determine if any are
appropriate within your institution.
7–10: Based on your responses
-
healthcare411.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod3-guide.html
September 01, 2020 - Explain the influence of cultural factors on patients' health beliefs, behaviors, and responses to medical … Do: Write responses on a flip chart or white board. … Possible responses can include:
They may be unfamiliar with technical or scientific language. … They may editorialize your patient's responses (for example, they may not list herbs or folk medicines … Write on white board and record responses.