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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/assessing/takeheart-summary-presentation.pptx
    April 26, 2023 - around common characteristics vs. geography While some overlap between 2 cohorts: Some adaptations in response … interests.) 20 What Happened: Learning Community Launched LC earlier than intended Opportunistic response … how others were adapting CR operations to the pandemic Initial 7 LC Webinars focused on CR program response … WEBINARS Addressing Challenges with CR amid the COVID-19 Pandemic Adapting CR Program Operations in Response … participation did not materialize 22 22 HYCR Workgroup and Environmental Scan: What Happened In response
  2. www.qualitymeasures.ahrq.gov/topics/surveys-patient-safety-culture.html
    November 09, 2016 - The Improving Response Rates on the AHRQ Surveys on Patient Safety Culture recording gives listeners … tips and tools to increase an organization's survey response rates. … helped improve scores on the Hospital Survey on Patient Safety Culture, particularly the Nonpunitive Response
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - Introductory Script and Questions ....................................... 2 Appendix: Showcards With Printed Response … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … Unless otherwise noted, “REF” responses should follow the same skip pattern as the “NO” response option … • Text in UPPERCASE LETTERS (e.g., “REF” as a response option) is intended for use in coding a response … 11 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument Appendix: Showcards With Printed Response
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
    April 01, 2016 - In a disclosure situation, most aspects of these messages involve managing the emotional response of … Based on the descriptions, each participant response should be grouped into one category. … We called the code blue to have the quickest and best response to her situation. … Response to Non-Clinical Group Project Situation: [Insert original participant response here] Category … Response to Disclosure Situation, Immediately After Event: [Insert original participant response here
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
    March 03, 2020 - Communication Openness • Communication About Error • Organizational Learning—Continuous improvement • Response … SOPS survey, with or without supplemental items, may use the SOPS name as long as the core items and response
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/dyer-prelim-results.pdf
    April 01, 2011 - SOPS Database consists of: o 470 medical offices o 10,567 provider & staff respondents • Overall response … asked to respond) • Average # of respondents per office = 22 (range: 5 to 192) • Average office response … 21% to 100%) 4 4 Preliminary Results Patient Safety Culture Composites Average Percent Positive Response … 5 5 Preliminary Results Patient Safety Culture Composites Average Percent Positive Response … equitable) o Rating on Patient Safety • All measures calculated at medical office level o % positive response
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0231-section-5-table-3.pdf
    January 01, 2013 - adequate intravascular volume to improve tissue oxygen delivery can attenuate the inflammatory response … Further fluid resuscitation should be guided by the response to fluid loading. … A positive response can be considered as one of the following: >10% increase of systolic/mean arterial … resuscitation should be stopped or interrupted when no improvement of tissue perfusion occurs in response
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - For questions and composites based on 4-point response scales (i.e., "always," "usually," "sometimes … ," and "never"), the left-most segment combines the two lowest response categories (i.e., "sometimes … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often was it … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did you … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
    January 01, 2018 - Communication Openness • Communication About Error • Organizational Learning—Continuous improvement • Response … survey, with or without supplemental items, may use the SOPS name as long as the core items and response … Add a “Does not apply/Don’t know” response option 2.
  10. Pemat Form (xls file)

    www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/pemat_form.xls
    November 01, 2013 - of Review: ____________________________________________________ Each question has specific response … Select your response option from the dropdown in the "Rating" column. … Item Response Options Rating UNDERSTANDABILITY Select your responses here 0 TOPIC: CONTENT 1 … Select your response option from the dropdown in the "Rating" column. 1 Read the PEMAT User’s Guide … NA Item Response Options Rating UNDERSTANDABILITY Select your responses here TOPIC: CONTENT
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - For questions and composites based on 4-point response scales (i.e., "always", "usually", "sometimes … ", "never"), the left-most segment combines the two lowest response categories (i.e., "sometimes" and … Composites and Rating Items for 5.0 Version of CAHPS Health Plan Survey Question Text Response Option … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often was it … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did you
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
    September 01, 2011 - Introductory Script and Questions ....................................... 2 Appendix: Showcards With Printed Response … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … Unless otherwise noted, “REF” responses should follow the same skip pattern as the “NO” response option … • Text in UPPERCASE LETTERS (e.g., “REF” as a response option) is intended for use in coding a response … 12 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument Appendix: Showcards With Printed Response
  13. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
    May 01, 2022 - Group that gave feedback both content issues (e.g., domains, topics within domains, item content, and response … In response to feedback from users and other stakeholders, the CAHPS research team continued survey development … In response to input from survey users and stakeholders, AHRQ’s CAHPS team recommended several changes … For a summary of the responses to the proposed changes, read: Summary and Next Steps in Response to
  14. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/PCMH/Development-PCMH-Survey.html
    November 01, 2020 - In 2015, the CAHPS team proposed changes to the PCMH Item Set in response to feedback from NCQA’s stakeholders … and survey users as well as analytical findings indicating that the response rates for some items have … 1.23 MB] ) For a summary of the responses to the proposed changes, read: Summary and Next Steps in Response
  15. www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
    August 01, 2021 - This resource will help users understand how to calculate the response rate, and it offers guidance on … determining whether a response is complete and increasing the number of responses. … Improving Response Rates and Representation of Hard-to-Reach Groups in Family Experience Surveys , featured
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-codebook-baseline.pdf
    January 01, 2014 - Please rate your level of agreement with the following statements about your practice (select only one response … Please indicate your level of agreement with the following statements (select only one response) Pt_needs1 … the following statements best describes how you feel about your situation at work (select only one response … If you have worked in the practice less than one year, please indicate that by checking that response … on how we do things: Off Most people in this practice are willing to change how they do things in response
  17. www.qualitymeasures.ahrq.gov/cahps/about-cahps/25timeline.html
    April 01, 2024 - The survey has evolved in response to changes in healthcare delivery and health plan structures, research … The first CAHPS Database was developed in response to the growing demand for comparative information … In response to a need first identified by the US Office of the Inspector General, AHRQ collaborated with … The Clinician & Group Survey Database was developed in response to the growing demand for comparative
  18. www.qualitymeasures.ahrq.gov/es/nursing-home/resources/search.html?page=2
    January 01, 2022 - of asymptomatic residents and healthcare professionals in facilities as part of an COVID-19 outbreak response … Improving Joy in Work—includes actionable ideas that leaders can quickly test during the coronavirus response … ensuring the protection of healthcare personnel and first responders during the COVID-19 pandemic response … Protective Equipment; Emergency Use Authorizations and Guidances; Frequently Asked Questions; and FDA Response
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/questions-and-answers-about-cancer-care-survey.pdf
    September 12, 2017 - Q: Is a 40 percent response rate to the CAHPS Cancer Care Survey realistic? … A: During field testing for the Cancer Care Survey, participating providers obtained response rates that … with telephone follow-up, email with mail follow-up, or email with telephone follow-up), a 40 percent response … Q: Is a 40 percent response rate to the CAHPS Cancer Care Survey realistic?
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
    October 01, 2008 - caution with including the phrase “it is important to” in an item, as this may trigger a positive response … In addition, when respondents provided multiple responses to an item, or the response was unclear, the … Some items (e.g., respondent position, department) were the same but provided different response options … Please select only one response for each question. … Please answer every question and select only one response for each question.

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