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  1. www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/3-sorra-sops-hospital-survey-2-0-webcast.pdf
    July 20, 2020 - Adding a “Does not apply or Don’t know” (NA/DK) response option; 3. … Shifting to a “Just Culture” framework to assess Response to Error; 4. … • HSOPS 2.0 now includes a “Does not apply/Don’t know”(NA/DK) response option. … Response to error 8. Staffing and work pace 9. … ► What’s the impact of adding a “Does not apply/Don’t know” response option?
  2. www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-144-section-6-figure-6-b.pdf
    August 22, 2017 - 53 6 No disability 18 37 Sensitivity 0.75 -- 95% Confidence Interval 0.63-0.84 -- *Parent response … disability 4 64 Sensitivity 0.98 -- 95% Confidence Interval 0.95-0.99 -- *Chart abstractor response
  3. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - Table 1 presents a comparison of the top-box scores (the most positive survey response option) for the … ," and "never"), the left-most segment combines the two lowest response categories (i.e., "sometimes … Response Options • Never • Sometimes • Usually • Always Getting Care Quickly In the last 6 months, … Response Options • Never • Sometimes • Usually • Always How Well Doctors Communicate In the last 6 … Response Options • 0-10 AHRQ Pub.
  4. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - ," and "never"), the left-most segment combines the two lowest response categories (i.e., "sometimes … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often was it … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did you … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did you … Response Options • Never • Sometimes • Usually • Always In the last 6 months, when you made an
  5. www.innovations.ahrq.gov/news/newsletters/e-newsletter/847.html
    January 01, 2023 - Article Details Findings From AHRQ-Convened Primary Care Learning Community in Response to COVID-19 Pandemic … Article Details Findings From AHRQ-Convened Primary Care Learning Community in Response to COVID-19 Pandemic … stressors and challenges confronting practices, ascertain needs and identify potential solutions in response … community organizers reflected on lessons learned and concluded that the effort to identify real-time response … Articles featured this week include: Paediatric family activated rapid response interventions; qualitative
  6. www.innovations.ahrq.gov/policy/foia/foiafy10a.html
    October 01, 2014 - of Times Those Reasons Were Relied upon Total OS     CMS     HHS Total     (4) Response … FOIA Requests: Response Time for Processed and Pending Requests Processed Requests—Response Time for … Processed Requests—Response Time for Perfected Requests in Which Information Was Granted: 5 Component … Processed Requests—Response Time in Day Increments: Simple Requests: Component 1�20 Days 21
  7. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - Response Options  Yes  No Patient Experience Measures from the CAHPS® Surgical Care Survey … Response Options  Yes, definitely  Yes, somewhat  No Helpful, Courteous, and Respectful Staff … Response Options  Yes, definitely  Yes, somewhat  No Patients’ Rating of the Surgeon The … Response Options  0-10 Patient Experience with Anesthesia Care Note: Testing during the survey … Response Options  0-10 Patient Experience Measures from the CAHPS® Surgical Care Survey Types
  8. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-2-attachment-5.pdf
    January 12, 2017 - Discrepant response: The response could possibly be data search type: vendor specific and stored … measure due to the type of technical changes that would have to be made to the EHR Discrepant response … : The response could possibly be data search type: vendor specific and stored data type: date.
  9. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-89-adhd-behavior-section-2-attach-4.pdf
    February 02, 2017 - Discrepant response: The response could possibly be data search type: vendor specific and stored … measure due to the type of technical changes that would have to be made to the EHR Discrepant response … : The response could possibly be data search type: vendor specific and stored data type: date.
  10. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
    June 25, 2014 - • Defining feasible elicitation protocols • • Short-sequence: 5-7 open-ended questions Limited response … with embedded expectations) Negative Experiences: 2 Questions (Second with embedded expectations) Response … Question with narrative guide Assessing relationship with provider: “interact with relate to” Response … 1 Question with narrative guide Assessing relationship with provider: “interact with relate to” Response
  11. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - For questions and composites based on 4-point response scales (i.e., "always", "usually", "sometimes … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often was … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did
  12. www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
    August 01, 2019 - westat.com Note: Negatively worded questions should be reverse coded when calculating percent “positive” responseResponse to Error (Strongly Disagree, Disagree, Neither Agree nor Disagree, Agree, Strongly Agree, … .83 Note: Negatively worded questions should be reverse coded when calculating percent “positive” response … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response
  13. H3 Staff Survey (pdf file)

    www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-mw.pdf
    January 01, 2014 - (Circle one response per question) Strongly disagree Disagree Neutral Agree Strongly agree 3 … Most people in this practice are willing to change how they do things in response to feedback from … Please select the response that best reflects your practice’s readiness to engage in a change process … (Circle one response per question) Strongly disagree Disagree Neutral Agree Strongly agree 23 … If you have worked in the practice less than one year, please indicate that by checking that response
  14. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/echo/about/209_echo-reporting-measures.pdf
    January 01, 2004 - ECHO® Survey 3.0 Items Included in the Measure Reporting Measure Item Number Short Title Response … Reporting Kit 2004 Items Included in the Measure Reporting Measure Item Number Short Title Response … Reporting Kit 2004 Items Included in the Measure Reporting Measure Item Number Short Title Response
  15. www.innovations.ahrq.gov/research/findings/factsheets/primary/pcwork2/index.html
    February 01, 2024 - practitioners and physician assistants are health professions begun in the United States in the 1960s in response … NPs) and physician assistants (PAs) are health professions begun in the United States in the 1960s in response
  16. www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/pharmsops-composites.pdf
    June 19, 2018 - entirety without significant modifications or deletions: o No changes to any of the survey item text and response … .85 Note: Negatively worded questions should be reverse coded when calculating percent “positive” responseResponse to Mistakes (Strongly Disagree, Disagree, Neither Agree nor Disagree, Agree, Strongly Agree … .79 Note: Negatively worded questions should be reverse coded when calculating percent “positive” responseResponse to Mistakes 10. Organizational Learning—Continuous Improvement 11.
  17. www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-81-pgh-7-section-2-tech-specs.pdf
    January 01, 2012 - Instructions for Raw Score/Scale Score Look-up Tables Each question has between two and five response … To find the total raw score for a form with all questions answered, sum the values of the response to … After confirming that enough responses were provided, sum the response scores from the items that were … example, if a respondent answered 7 of 14 questions and answered all items with the second lowest response
  18. www.innovations.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
    April 01, 2017 - used caution with including the phrase "it is important to" in an item, as this may trigger a positive response … In addition, when respondents provided multiple responses to an item, or the response was unclear, the … Some items (e.g., respondent position, department) were the same but provided different response options … Please select only one response for each question.  … Please answer every question and select only one response for each question.
  19. www.innovations.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-post-intervention-va.pdf
    February 23, 2018 - Most people in this practice are willing to change how they do things in response to feedback from others … Please select the response that best reflects your practice’s readiness to engage in a change process … Please indicate your level of agreement with the following statements (select only one response): Strongly … the following statements best describes how you feel about your situation at work (select only one response … level of agreement with the following statements about yourself and your practice (select only one response
  20. www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
    March 09, 2007 - Introductory Script and Questions ....................................... 2 Appendix: Showcards With Printed Response … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … Unless otherwise noted, “REF” responses should follow the same skip pattern as the “NO” response option … • Text in UPPERCASE LETTERS (e.g., “REF” as a response option) is intended for use in coding a response … 11 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument Appendix: Showcards With Printed Response

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