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www.healthcare411.ahrq.gov/coronavirus/grants.html
March 01, 2022 - care settings, emergency management in hospitals, addressing critical barriers to effective pandemic response … awarded in two categories:
Funding for new projects to research the healthcare system’s COVID-19 response … and understanding how digital health innovations such as telehealth contributed to the health system response … of Michigan at Ann Arbor, Ann Arbor, MI Award Amount: $499,999
The Role of Telehealth in COVID-19 Response … SUNY Downstate Medical Center, Albany, NY Award Amount: $452,992
Modeling Nursing homes to Affect Response
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
August 13, 2015 - Response to Mistakes
8. … 1815 100%
Note: 6 staff positions were not identified
22
ASC Composite Results
% Positive Response … Communication Openness 85%
Response to Mistakes 82%
Staff Training 78%
Staffing, Work Pressure … , & Pace 76%
24
24
Top Performing Items
% Positive Response
Communication About Patient Information … Hospital affiliated ASCs were more positive (86%)
than Not hospital affiliated ASCs (80%) on
Response
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/brownslides.pdf
August 13, 2015 - staff: 3 RNs
• One Endoscopy Manager
• Only our physicians practice
in the IEC
38
38
Response … Patient Safety
89%
81%
Teamwork 86%
81%
40
40
Survey Results
Staff Training 78%
79%
Response … to focus on
Communication Openness
Staffing, Work Pressure and Pace
Staff Training
Response … this facility.
84%
91%
Staff get the refresher training they
need.
79%
68%
47
47
Response … Provided additional drills and staff
training to develop more confidence in performing
tasks
• Response
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/userguide/ascguide.pdf
April 01, 2015 - Response rates. … Calculate preliminary response rates. … Calculate a preliminary response rate at least
once a week to track your response progress. … Calculate a preliminary response rate at least
once a week to track your response progress. … of response for each
survey item.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - • Developed by Westat, funded by AHRQ
• Medical office survey released January 2009
• Developed in response … Nonpunitive response to error
7. Organizational learning--continuous improvement
8. … rate
(unless office has previous positive experience with web surveys)
13
13
Pilot Test Response … Rates and
Number of Respondents
• Overall response rate = 70% (4,174 / 5,931)
• Paper response rate … Web = 65%
• Average number of respondents per office = 23
(range: 5 to 92)
• Average office response
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt1-transition-updated.pdf
June 01, 2022 - HSOPS 2.0 now includes a “Does not apply/Don’t know” response option. … Adding a “Does not apply or Don’t know” (NA/DK) response option;
3. … Shifting to a “Just Culture” framework to assess Response to Error;
4. … Effect of Adding “Does Not Apply/Don’t Know” as a Response Option. … (The original HSOPS 1.0 does NOT have an NA/DK response option.)
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/userguide/hospitalusersguide.pdf
July 01, 2018 - Response rates. … Calculate preliminary response rates. … Calculate a preliminary response rate at least
once a week to track your response progress. … Calculate a preliminary response rate at least
once a week to track your response progress. … of response for each
survey item.
-
www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Q4 Parent kept informed about child’s care in emergency room Response Options
• Yes, definitely
• … Q29 Providers checked child’s identity before giving medicines Response Options
• Never
• Sometimes … Q32 Providers asked about child’s pain Response Options
• Yes, definitely
• Yes, somewhat
• No … Q33 Room and bathroom were kept clean Response Options
• Never
• Sometimes
• Usually
• Always … Q48 Rating of hospital Response Options
• 0-10
Willingness to Recommend the Hospital
The survey
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-3-closing.pdf
June 01, 2017 - Just Culture Webcast Closing
Updating the Hospital Survey and
Nonpunitive Response to Error
• HSOPS … cognitive testing and a pilot study
– Version 2.0 to be released in early 2018
– Revising the Nonpunitive Response … to Error composite
to reflect Just Culture concepts
31
Nonpunitive
Response to
Error
Response
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - DISTRIBUTION OF RESPONSES BY RESPONSE MODE
Table A-1. … Distribution of 2022 CAHPS Health Plan Database Respondents by Response Mode
Response Mode Adult Medicaid … Response Options
• Never
• Sometimes
• Usually
• Always
47
Question Text Response Options … Top Box and Proportional Score Crosswalk to CAHPS Response Scales
Response Scale Lower Proportion … DISTRIBUTION OF RESPONSES BY RESPONSE MODE
APPENDIX B.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/measures-american-indian-809.pdf
December 11, 2017 - urgent care as soon as needed
Q7 Patient got appointment for non-urgent care as soon as needed
Response … long patient waited between trying to get an appointment for
urgent care and seeing a provider
Response … • 4-7 days
• 8-14 days
• 15 days or longer
Q11 Patient informed of wait time for appointment
Response … x-ray, or other test
Q46
Provider explained test results in a way that was easy to
understand
Response … • Sometimes
• Usually
• Always
Q20 Provider encouraged patient to talk about health concerns
Response
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
July 22, 2021 - future plans; (2) provide agency updates related to diagnosis
improvement research, as well as COVID-19 response … IHS • Enhanced Adverse Event Reporting Capabilities: IHS Safety
Tracking and Response (I-STAR) system … • COVID Response: Work has focused on preventing the spread of
the disease, testing and treating … Critical Care Response Teams
have played a key role in educational efforts for medical staff.
3
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
November 09, 2016 - Nonpunitive response to error
– 7. Organizational learning--continuous improvement
– 8. … professionals/quality-patient-safety/patientsafetyculture/hospital/hosp-reports.html
Defining Nonpunitive Response … Nonpunitive Response to Error Survey
Items
– Staff feel like their mistakes are held against them. … Culture
Lowest Performing Composite Results –2016 AHRQ Comparative Database
Defining Nonpunitive Response … to Error
Nonpunitive Response to Error Survey Items
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
November 01, 2023 - Engagement by Respondents ............................................................. 4
Anticipated Response … Language emphasizing the idea that providers value these comments
resulted in a response rate 26% higher … Second, there is little evidence of drop-off in response
within the sequence. … Anticipated Response Time
In experimental testing, the median time for respondents to complete the … Vendors should also have systems in place to flag
any comments that require an immediate response from
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
January 01, 2020 - However, 21 HSOPS 1.0 items were dropped, 25 HSOPS 1.0 items were reworded or response options were … You'll also see that Nonpunitive Response to Error on HSOPS 1.0 was changed to Response to Error in HSOPS … What's the
impact of adding “Does not apply or Don't know” as a response option? … left did not include that response option. … “How did adding the ‘Does Not Apply’ response option impact the
scores?”
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/member-survey-baseline-nc.pdf
January 01, 2014 - (Select only one response. You can
put a √ or x in the circle, no need to fill in the circle.) … (Select only one response. You can
put a √ or x in the circle, no need to fill in the circle.) … (Select only one response. You can put a √ or x in the circle, no need
to fill in the circle.) … (Select only one response. You can put a √ or x in the circle, no need to fill in the circle.) … BP target < 150/90 mmHg for patients over 60 years of age
(Select only one response.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-maryland-state-snapshot.pdf
January 01, 2018 - In response, the State
incorporated information on oral and physical health
into the CME care plan … rely on crisis
response and family support services. … The State—
• Pursued stakeholder input on crisis response and
family support services. … • Identified sustainable funding for crisis response and
family support. … • Identified and disseminated best practices for crisis
response.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Distribution of Responses by Response Mode A-1
Appendix B. … Distribution of 2023 CAHPS Health Plan Database Respondents by Response Mode
Response Mode Adult Medicaid … on a given item’s response scale (e.g., “Always” on the “Always-Never” scale). … The CAHPS
Health Plan Survey uses several different response scales. … Top Box and Proportional Score Crosswalk to CAHPS Response Scales
Response Scale Lower Proportion
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/depression/chipra-246-section-6.pdf
January 01, 2014 - Depression Remission,
Response or Treatment
Adjustment for Adolescents and
Adults
The percentage … Eligible Population: Depression Remission, Response and Treatment Adjustment
Product
Line Age … • Rates of remission and response are very low across both plans and all product lines. … Eligible Population: Depression Remission, Response and Treatment Adjustment
Table B9. … Performance Rate: Depression Remission, Response and Treatment Adjustment
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www.healthcare411.ahrq.gov/policy/foia/foiafy09.html
October 01, 2014 - Full Grant —an agency decision to disclose all records in full in response to a FOIA request.
i. … FOIA Requests: Response time for Processed and Pending Requests
A. … Processed requests—Response time for all processed perfected requests:
B. … Processed requests—Response time for perfected requests in which information was granted:
C. … Processed requests—Response time in day increments: N/A
D.