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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/nicu_toolkit/nicupacket-apd.pdf
December 10, 2013 - No
1
Yes
2
Don’t Know
9
[IF RESPONSE TO 10 IS “NO” OR “DON’T KNOW,” SKIP TO 13, ELSE GO TO 11. … No
1
Yes
2
Don’t Know
9
[IF RESPONSE TO 11 IS “NO” OR “DON’T KNOW,” SKIP TO 13, ELSE GO TO 12 … No
1
Yes
2
Don’t Know
9
[IF RESPONSE TO 14 IS “NO” OR “DON’T KNOW,” SKIP TO 19, ELSE GO TO 15. … No
1
Yes
2
Don’t Know
9
[IF RESPONSE TO 19 IS “NO” OR “DON’T KNOW,” SKIP TO 24, ELSE GO TO 20.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
January 22, 2015 - Communication with child
– Attention to safety and comfort
– Hospital environment
– Global rating
20
Response … 0 1 2 3 4 5 6 7 8 9 10
21
Response Options: Top-Box Scores … Development Process
National Field Test
Final Child HCAHPS Survey
Final Child HCAHPS Survey - Slide 2
Response … Options
Response Options: Top-Box Scores
Communication with Parent
Communication with Parent -
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www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14apsumm.html
June 01, 2014 - -16 )
Hospital or health system owned medical offices had the highest average percent positive response … A-17 , A-19 , A-20 )
South Atlantic medical offices had the highest average percent positive response … Staff Position ( Tables B-1 , B-3 , B-4 )
Management had the highest average percent positive response … Respondents with less than 1 year in their current medical office had the highest average percent positive response
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www.ahrq.gov/teamstepps/rrs/rrsacknowledgments.html
October 01, 2014 - Acknowledgments
TeamSTEPPS Rapid Response Systems Module
TeamSTEPPS is a teamwork system developed … individuals contributed a great deal of their time and expertise to the development of the TeamSTEPPS Rapid Response
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-post-intervention-va.pdf
February 23, 2018 - Most people in this practice are willing to change how
they do things in response to feedback from others … Please select the response that best
reflects your practice’s readiness to engage in a change process … Please indicate your level of agreement with the following statements (select only one response):
Strongly … the following statements best describes
how you feel about your situation at work (select only one response … level of agreement with the following statements about yourself and your practice
(select only one response
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.doc
September 01, 2011 - 1Instructions for Interviewer
2Introductory Script and Questions
12Appendix: Showcards With Printed Response … · All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … Unless otherwise noted, “REF” responses should follow the same skip pattern as the “NO” response option … · Text in UPPERCASE LETTERS (e.g., “REF” as a response option) is intended for use in coding a response … 1( SÍ
2( NO
Appendix: Showcards With Printed Response Options
(Cards begin on next page)
10
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www.ahrq.gov/talkingquality/translate/scores/scoring.html
June 01, 2016 - Patient-Level “Yes or No”
A “yes or no” question is not as simple when it is a response to a survey … The CAHPS Clinician & Group Survey, for example, has many questions whose response options are “always … These questions are framed so that “always” is the most desirable response.
-
www.ahrq.gov/news/newsroom/case-studies/cquips0611.html
October 01, 2014 - with its management team to identify, prioritize, and initiate performance improvement activities in response … The survey was administered to 578 employees at the various sites, and 360 responded—a 62 percent response
-
www.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/CRT_topicref.pdf
December 31, 2014 - KQ1b: What are the clinical predictors of response in Medicare eligible patients who are deemed
appropriate … KQ3b: What are the clinical predictors of response in Medicare eligible patients who are deemed
appropriate … While the percentage of “non-responders” to CRT fluctuates greatly based on how one
defines “response … However, there was no comprehensive systematic
review of all potential CRT response prediction factors … The problem of non-response to cardiac resynchronization therapy.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
March 09, 2007 - Introductory Script and Questions ....................................... 2
Appendix: Showcards With Printed Response … • All questions should include a “REFUSED” (“REF”) response option,
which can be on the interviewer … Unless otherwise
noted, “REF” responses should follow the same skip pattern as the “NO”
response option … • Text in UPPERCASE LETTERS (e.g., “REF” as a response option) is
intended for use in coding a response … 11
CAHPS® Nursing Home Survey: Long-Stay Resident Instrument
Appendix: Showcards With Printed Response
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/assess-psc-hsop-slides.pptx
January 01, 2017 - Patients
11
HSOPS Sample Questions
10 COMPOSITE SCORES
(DIMENSIONS) SAMPLE QUESTION
Nonpunitive response … staff to participate
Using HSOPS ‹#›
AHRQ Safety Program for Mechanically Ventilated Patients
15
Response … Rate Matters
Safety culture reflects the shared perceptions among staff members
Minimum response rate … sample
Results are valid and reliable only if they reflect majority of staff members
Increase your response … a plan
Displaying fliers and posters
Providing incentives
Actual participants
Invited participants
Response
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/assess-psc-hsop-slides.html
February 01, 2017 - Nonpunitive response to error.
Staffing.
Hospital management support for patient safety. … Minimum response rate of 60 percent is necessary for a representative sample. … Increase your response rate by—
Making a plan.
Displaying fliers and posters. … Image: Response rate = actual participants divided by invited participants. … Monitor response rates and send reminders throughout the survey administration process.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/dyer-prelim-results.pdf
April 01, 2011 - SOPS Database consists of:
o 470 medical offices
o 10,567 provider & staff respondents
• Overall response … asked to respond)
• Average # of respondents per office = 22
(range: 5 to 192)
• Average office response … 21% to 100%)
4
4
Preliminary Results
Patient Safety Culture Composites Average Percent Positive Response … 5
5
Preliminary Results
Patient Safety Culture Composites Average Percent Positive Response … equitable)
o Rating on Patient Safety
• All measures calculated at medical office
level
o % positive response
-
www.ahrq.gov/research/findings/final-reports/iomracereport/reldata4b.html
May 01, 2018 - Recommendation 4-2: The choice of response categories for spoken and written language questions should … For intake systems that do not allow for writing in an "other" response, more detailed lists will be … Some find this approach desirable because a single free-response box takes up minimal space. … The Census Bureau has the ability to scan optically or key in individually the free-response answers … Sign language, an important communication tool, is not a language response on the Census.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
April 01, 2016 - In a disclosure situation, most aspects of these messages involve managing the emotional response of … Based on the descriptions, each participant response should be grouped into one
category. … We called the code blue to have the quickest and best response to her situation. … Response to Non-Clinical Group Project Situation: [Insert original participant response here]
Category … Response to Disclosure Situation, Immediately After Event: [Insert original participant response here
-
www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apd.html
December 01, 2013 - 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE … 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE … 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE … 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE
-
www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/apd.html
December 01, 2013 - 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE … 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE … 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE … 1
Disagree
2
Agree
3
Strongly Agree
4
Don't Know
9
[IF RESPONSE
-
www.ahrq.gov/news/newsroom/case-studies/cfact1004.html
October 01, 2014 - Courtland Robinson, PhD, a Hopkins assistant professor, says, "The response from students to MEPS has … received," adds Robinson, who is also deputy director of the Johns Hopkins Center for Refugee and Disaster Response
-
www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex9.html
July 01, 2018 - Increased nursing staff and physician satisfaction. 172-174
Patient/family-activated rapid response … Team response includes nursing supervisor; others such as physician, unit nurse, or patient relations
-
www.ahrq.gov/research/findings/final-reports/iomracereport/reldata3tab3-5.html
May 01, 2018 - Ancestry Codes
993 categories
212 broad "ancestry descriptions"
Approximately 780 more detailed response … the third column may not equal the total number of categories in the middle column due to additional response