-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/best-practices-survey-administration-webcast-sorra.pdf
January 01, 2024 - consider paper
► If your organization is small, it might be easier to do paper
22
Web and Paper Response … Rates
Mode
Average Response Rate
Hospitals
94% web
Medical
Offices
94% web
Ambulatory
Surgery … • Print and assemble survey materials
• Publicize and promote the survey
25
Tips for Improving Response … Foster a spirit of friendly competition
► Weekly response rate statistics and reminders
4. … Web and Paper Response Rates
Web Survey
Paper Survey
Tips for Improving Response Rates
One health
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - 4 items)
• Staff Training (4 items)
• Organizational Learning – Continuous Improvement (3 items)
• Response … results to the Database
Sample Feedback Report Graphs
Patient Safety Culture Composites % Positive Response … -40 hours
in their ASC
25
2021 SOPS ASC Database
Composite Measure Results
Average % Positive Response … Teamwork 88%
Response to Mistakes 86%
Staff Training 82%
Staffing, Work Pressure, & Pace 74%
27 … “Excellent” or
“Very Good”
29
Communication in the Surgery/
Procedure Room
Average % Positive Response
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-hospital-survey-workplace-item-set-webcast-wilson-gerdt.pdf
January 01, 2022 - Response to Error 64.0 [Y] 61.0 [O] 67.0 [Y] 63.0 [O] 53 [R] 58 [O] 64 [Y] 69 [G] 73 [B]
9. … of the Hospital Survey
on Patient Safety Culture (Qs 42-63)
• Core patient safety culture survey
response … rate = 42%
• Workplace safety items response rate =
41%
26
Workplace Safety Supplemental Item … Workforce Aggression from
Patient or Visitors
43% Your Hospital
58% Pilot Hospitals
% Positive Response … trauma, recover, build
resiliency and avoid
re-traumatization
MPSC’s Anna
Koerbel on RISE
peer response
-
www.ahrq.gov/cahps/quality-improvement/improvement-guide/5-determining-focus/index.html
February 01, 2020 - To do that, the response scales are first converted to numerical values. … It is done to ease comparison across items and composites that use different response scales. … response value on scale) /
(Maximum response value – Minimum response value)
For example, the responses … on a four-point scale would be normalized as follows:
Response Option
Normalized Response … desired response.
-
www.ahrq.gov/teamstepps/rrs/rrscitations.html
October 01, 2014 - TeamSTEPPS Rapid Response Systems Module
Citations
TeamSTEPPS is a teamwork system developed
-
www.ahrq.gov/professionals/quality-patient-safety/patientsafetyculture/medical-office/2014/mosurv14apb.html
June 01, 2014 - Composite-Level Average Percent Positive Response by Staff Position—2014 Database Medical Offices
Table … Item-Level Average Percent Positive Response by Staff Position—2014 Database Medical Offices
Table … Composite-Level Average Percent Positive Response by Tenure in Medical Office—2014 Database Medical Offices … Item-Level Average Percent Positive Response by Tenure in Medical Office—2014 Database Medical Offices
-
www.ahrq.gov/research/findings/evidence-based-reports/nutritn4tp.html
April 01, 2018 - compare in their target populations, outcome definitions, and results, with the intent to define the dose-response … Design: We conducted a systematic review with random effects meta-analysis and mixed effects dose-response … In dose-response meta-regressions, mean EPA and DHA intake up to 0.20 grams daily was associated with … Dose-response analyses were not statistically significant for other intake thresholds or alternative
-
www.ahrq.gov/health-literacy/improve/pharmacy/guide/part2.html
September 01, 2020 - Tips on Getting a Good Response Rate
You want as many of the pharmacy staff in your sample to complete … For each item or sub-item, calculate the frequencies of each response (e.g., how many people chose 1, … Then calculate percentages of the total responses to that item for each response option (e.g., 10 out … of 40 respondents to a particular item chose response option 1 ["This is something our pharmacy is not … This response should not be taken to mean that the pharmacy is performing adequately in that area, but
-
www.ahrq.gov/sites/default/files/2025-03/blike-report.pdf
January 01, 2025 - Results: Team identification and response and alignment of response improved by 40% and 35%,
respectively … • Does the intervention reduce response time of rescue teams? … Response Team, and STAT
Airway/Code Blue). … The incidence
of rapid response activation is 12.4 per 10,000 patient days of care delivered. … turnaround time and type of response
(phone vs. bedside).
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/mhs/cahps-outpatient-mental-health-guidance.pdf
December 01, 2024 - in the CAHPS Outpatient Mental Health Survey .......... 14
Appendix B: Determining Whether a Survey Response … The actual number of surveys administered depends upon the
expected response rate, which will vary by … • In a second field test, about a third of respondents selected the response option, "I
did not need … Response Options
• Very difficult
• Somewhat difficult
• Not very difficult
• Not difficult at all … Response Options
• Not at all
• A little
• Some
• A lot
Getting Help Between Appointments
Q21
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - Language
emphasizing the idea that providers value these comments resulted in a response rate
26% higher … First, there is
little evidence of drop-off in response within the sequence. … Anticipated Response Time
In testing, the CG-CAHPS Narrative Item Set added 5-7 minutes on average … to the
response time for the closed-ended questions (which is estimated at 12-15 minutes). … Anticipated Length of Comments
In pilot tests of the CG-CAHPS Narrative Items, the average response
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospvaluepilotreport.pdf
November 01, 2017 - Overall and Average Response Statistics for 47 Pilot Study Hospitals ................................ … These response scales also include a Does not apply or Don’t know option. … Overall response
statistics are summarized in Table 2.
Table 2. … Overall and Average Response Statistics for 47 Pilot Study Hospitals
Overall Response Rate Information … Chart 2 provides the average percent positive response for the items in each composite.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospitalvaluepilotreport.pdf
November 01, 2017 - Overall and Average Response Statistics for 47 Pilot Study Hospitals ................................ … These response scales also include a Does not apply or Don’t know option. … Overall response
statistics are summarized in Table 2.
Table 2. … Overall and Average Response Statistics for 47 Pilot Study Hospitals
Overall Response Rate Information … Chart 2 provides the average percent positive response for the items in each composite.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/06-outpt-mhs-webcast-closing.pdf
November 08, 2024 - • A survey that focuses on a visit to a specific provider may achieve
higher response rates. … • Explore ways to encourage response
► Sending a notice from practice to alert selected patients to … potential
respondents, given all the survey activity in contemporary society.
− Actively solicit survey response
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitpatientsafetyitemset-hospitals-pilottestreport.pdf
March 01, 2018 - Overall and Average Response Statistics for 44 Pilot Study Hospitals .............................4
Table … Overall and average response
rate statistics for the 44 pilot study hospitals are shown in Table 2. … Overall and Average Response Statistics for 44 Pilot Study Hospitals
Overall Response Rate Information … Chart 2 provides the average percent positive response on the composite items. … Chart 3 presents the average percent positive response on individual EHR Workflow/Work
Process items
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_cg_cahps_chartbook.pdf
January 01, 2013 - A series of bar charts shows the overall national distribution of responses followed
by the response … • As shown in Table 1-1, top-box scores (the most positive survey response) are generally
consistent … Some of these differences
may be related to differences in response scales.
Table 1-2. … For questions and composites based on 4-point response scales (i.e.,
"always", "usually", "sometimes … ", "never"), the bottom segment combines the two lowest
response categories (i.e., "sometimes" and "
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2013cliniciangroupchartbook.pdf
July 01, 2014 - A series of bar charts shows the overall national distribution of responses followed
by the response … • As shown in Table 1-1, top-box scores (the most positive survey response) are generally
consistent … Some of these differences
may be related to differences in response scales.
Table 1-2. … For questions and composites based on 4-point response scales (i.e.,
"always", "usually", "sometimes … ", "never"), the bottom segment combines the two lowest
response categories (i.e., "sometimes" and "
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
September 08, 2017 - for illness/injury as soon as needed
Q6 Respondent got non-urgent appointment as soon as needed
Response … Q14 Doctor showed respect for what enrollee had to say
Q15 Doctor spent enough time with enrollee
Response … health care
Q16 Rating of personal doctor
Q20 Rating of specialist
Q26 Rating of health plan
Response … tests, or treatment
Q21 Respondent got child an appointment with specialists as soon as needed
Response … care for illness/injury as soon as needed
Q6 Child got non-urgent appointment as soon as needed
Response
-
www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/tool-safe-oxytocin.html
July 01, 2023 - This may include provisions for activation of a rapid response. … regarding tachysystole and patient’s response to measures provided through standing orders. … If no response, administer terbutaline 0.25 mg SC. … Notify provider of actions taken and maternal-fetal response. … Brief new team members, such as during a rapid response (SBAR).
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/learning_pt_narratives_053123-nembhard.pdf
July 03, 2023 - (N=16)
► Other role/Not disclosed:______ (N=7)
• 81% response rate 43% of
reporting
sample are
clinicians … experienced at
least HALF of
learning
options
27
Finding 2: Reported behavior changes in response … Person-level changes Clinic-level changes
Mean frequency
(response … Less years of experience*
• Non-clinical roles
• More exposure to positive narratives
* Measured by response … learnings from patient narratives that facilitate improvement
Finding 2: Reported behavior changes in response