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1. Recent Insights Into CAHPS Survey Modes and Response Rates | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
   December 01, 2019 - Announcements Contact CAHPS Recent Insights Into CAHPS Survey Modes and Response … This research examines the impact of invitations and administration modes on response rates and how well … Senior Principal Researcher RAND Intensive Efforts Can Drive Healthcare Survey Response Rates over 50% … 2019 [1 hour 29 minutes, 2 seconds]   Transcript Recent Insights into CAHPS Survey Modes and Response … created September 2019 Internet Citation: Recent Insights Into CAHPS Survey Modes and Response

2. Developing Invitation Messages That Increase CAHPS Survey Response Rates | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/cahps/news-and-events/events/webinar-091019.html
   November 01, 2019 - Webcasts & Recent Events Developing Invitation Messages That Increase CAHPS Survey Response … Contact CAHPS Developing Invitation Messages That Increase CAHPS Survey Response … Speakers discussed what's known about the impact of survey invitations on response rates and shared the … Rates (01:01:04) Transcript Developing Invitation Messages That Increase CAHPS Survey Response Rates … July 2019 Internet Citation: Developing Invitation Messages That Increase CAHPS Survey Response

3. HHS Awards 26 Research Grants to Explore the Healthcare System’s Response to the COVID-19 Pandemic | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/news/newsroom/press-releases/research-grants-covid.html
   January 01, 2021 - Press Releases HHS Awards 26 Research Grants to Explore the Healthcare System’s Response … "An effective response to an unprecedented challenge like COVID-19 requires learning, as quickly as possible … "AHRQ’s new funding will support research on the response in several areas of our nation’s healthcare … $500,000 will be awarded for each of the 14 new projects to study the healthcare system’s COVID-19 response … To learn more, please visit HHS’ COVID-19 pandemic response website and the COVID-19 vaccine updates

4. Module 1: An Overview of the CANDOR Process | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes1.html
   August 01, 2022 - Care for the caregivers is frequently absent in the traditional response to harm. … Component 3: Response and Disclosure. Component 4: Event Investigation and Analysis. … Slide 10 Say: The 3 rd component of the CANDOR process is Response and Disclosure. … During the Response and Disclosure component, the CANDOR Response Team ensures the CANDOR process activities … This component and the Response and Disclosure component will happen at the same time. 

5. 2019 Hospital Survey Pilot Test Results Part I (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
   September 01, 2019 - Response Rate Statistics – 2019 SOPS Hospital Survey 2.0 Pilot Test ..................... 3 Table 3. … Response Rate Statistics – 2019 SOPS Hospital Survey 2.0 Pilot Test Overall Response Rate Information … Table N1 shows the response options and the composite measures that use those response options. … Reporting Patient Safety Events √ Response to Error √ No Checkmark. … Most of the survey’s items include a “Does not apply/Don’t know” response option.

6. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
   January 01, 2024 - Composite Measure Average Percent Positive Response by Number of Providers . 13 Table A-2. … Composite Measure Average Percent Positive Response by Staff Position .............. 17 Table B-2. … Response Rate Statistics Overall Response Rate Information Statistic Number of respondents 760 Number … of surveys distributed 1,538 Overall response rate 49% Average Response Rate Information Statistic … The survey’s items also include a “Does Not Apply or Don’t Know” response option.

7. Implementation Guide for the CANDOR Process | Agency for Healthcare Research and Quality
   teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/impguide.html
   August 01, 2022 - The CANDOR process toolkit provides a framework for hospitals to improve their response to unexpected … Response and Disclosure. Investigation and Analysis. Resolution. … Component 3: Response and Disclosure . … Module 5: Response and Disclosure Communication. Module 6: Care for the Caregiver. … MODULE 5: Response and Disclosure Communication This module defines the response and disclosure component

8. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part I (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
   January 01, 2023 - response (highest) 32 to 40 Hours 82% positive response (lowest) Overall Patient Safety Rating … Response Rate Statistics – 2023 SOPS ASC Database Overall Response Information Statistic Number of … respondents 7,458 Number of surveys distributed 13,742 Overall response rate 54% Average Response … We then calculated response rates using the formula below: Response Rate = Number of complete, returned … Item Percent Positive Response Composite Measure Percent Positive Response Database Item and Composite

9. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
   teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
   January 01, 2023 - Database 62 participating nursing homes 3,224 nursing home staff respondents Average Response … (highest) Night Shift 59% positive response (lowest) Job title Administrative Support Staff … and Physicians/ Other Providers 74% positive response (highest) Nursing Assistants/Aides … 59% positive response (lowest) Willingness To Recommend I would tell friends that this a safe … for each response option.

10. University of Texas Southwestern Uses AHRQ’s TeamSTEPPS® Training to Improve Rapid Response Performance | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/newsroom/case-studies/201536.html
    January 01, 2016 - University of Texas Southwestern Uses AHRQ’s TeamSTEPPS® Training to Improve Rapid Response … January 2016 The performance of the University of Texas Southwestern Medical Center's (UTSW) rapid response … M.B.A., and his simulation team developed an eight-hour TeamSTEPPS training course for the UTSW rapid response … The goal was to empower the rapid response team with a common patient safety language and to enhance … Internet Citation: University of Texas Southwestern Uses AHRQ’s TeamSTEPPS® Training to Improve Rapid Response

11. 2022 Updated Results for the AHRQ Surveys on Patient Safety CultureTM (SOPS®) Diagnostic Safety Supplemental Items for Medical Offices (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
    January 01, 2022 - Response Rate Statistics Rate Information Statistic Overall Response Number of respondents 1,126 … Number of surveys administered 2,637 Overall response rate 43% Average Response Rate Information Average … % Positive Response 1. … ) Average % Positive Response 2. … The survey’s items also include a “Does not apply/Don’t know” response option.

12. CAHPS Survey Design and Administration | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - on CAHPS survey administration   Related Webcasts Recent Insights Into CAHPS Survey Modes and Response … Rates(1:29:02) Developing Invitation Messages That Increase CAHPS Survey Response Rates (Webcast) … www.youtube-nocookie.com/embed/dAJ5efb8O3U Developing Invitation Messages That Increase CAHPS Survey Response … This research meeting focused on two related topics: Improving response rates for CAHPS surveys. … Strategies for maximizing response rates with mixed-mode survey administration.

13. AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
    January 01, 2021 - Response rates. … Response rates are important because low response rates may limit your ability to generalize results … Calculate a preliminary response rate at least once a week to track your response progress. … Calculate a preliminary response rate at least once a week to track your response progress. … Response Frequency (Number of Responses) Response Percentage Combined Percentages 1 = Not in

14. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2023 User Database Report Part II (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-II.pdf
    January 01, 2023 - Response to Mistakes 89% 87% 86% 86% 83% 7. Staff Training 84% 81% 79% 83% 78% 8. … Response to Mistakes % Strongly Agree/Agree Staff are treated fairly when they make mistakes. … Response to Mistakes 89% 85% 85% 83% 86% 86% 87% 83% 85% 7. … Response to Mistakes 88% 97% 82% 96% 95% 83% 81% 73% 80% 7. … Response to Mistakes 92% 86% 82% 91% 7. Staff Training 89% 80% 77% 86% 8.

15. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
    January 01, 2023 - Nonpunitive Response to Mistakes 56% 52% 12. … Nonpunitive Response to Mistakes 51% 54% 12. … Nonpunitive Response to Mistakes 49% 53% 56% 54% 12. … Nonpunitive Response to Mistakes 52% 59% 12. … Nonpunitive Response to Mistakes 56% 52% 45% 12.

16. Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - An “R” indicates a negatively worded item, where the percent positive response is based on those who … An “R” indicates a negatively worded item, where the percent positive response is based on those who … An “R” indicates a negatively worded item, where the percent positive response is based on those who … An “R” indicates a negatively worded item, where the percent positive response is based on those who … In addition, the response options were changed.

17. Instructions for Analyzing Data from CAHPS Surveys (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/helpful-resources/analysis/2020-instructions-for-analyzing-data.pdf
    January 01, 2020 - Table 5.2 Three Response Variables Typical Response Value on CAHPS Surveys Recoded Numeric Response … If VARTYPE = 5, there will be additional response percentages for each response option. … 0-6 or 0-7), 4-Point scales (Response options 1-2), or 3-Point scales (Response option 1) … 7-8 or 8-9), 4-Point scales (Response options 3), or 3-Point scales (Response option 2) … 9-10 or 10), 4-Point scales (Response options 4), or 3-Point scales (Response option 4).

18. Search FAQs | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/faq/index.html
    January 01, 2019 - What are the response scales for CAHPS surveys? … Why do CAHPS surveys present response options with the negative wording first? … of all the response alternatives on the telephone. … Will the length of a questionnaire affect the response rate? … Associations of Mail Survey Length and Layout With Response Rates.

19. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Table 3 presents the distribution of respondents by response mode. … Distribution of Respondents by Response Mode Response Mode Number of Respondents Percent of Respondents … most negative response option(s). … A complete record has response to 50 percent or more of the key question items and a response for one … Top Box and Proportional Score Crosswalk to Child HCAHPS Response Scales Response Scale Bottom Box

20. 2019 Community Pharmacy SOPS Database Report Executive Summary Infograpic (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-execsum.pdf
    January 01, 2019 - part1c1patmg community pharmacies 2,157 OVERALL FINDINGS AREAS OF STRENGTH: Average percent positive response … assesses 11 areas (composite measures) of patient safety culture. 79% is the the percent positive response … AREA OF POTENTIAL IMPROVEMENT: Average percent positive response Staffing, Work Pressure, and … submission.html AHRQ Publication No. 19-0033-1-EF April 2019 OTHER FINDINGS Average percent positive response