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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
October 01, 2020 - systems
• Research challenges
• collection of timely & actionable member feedback
• declining survey response … Maximized existing contract outreach attempts
• ~ 800 Member calls weekly with 10% - 20% response
•
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/mowebinar_2014transcript.pdf
January 01, 2014 - And the average medical
office response rate was 64%, with paper being the highest average response … The percent
positive response is calculated by whether a respondent answers agree or strongly agree … Another composite that came up at 86% positive response was Patient
Care Tracking/Followup. … So this composite had the lowest average
percent positive response. … It’s how do you manage involvement of physician response rates in the survey?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.docx
May 01, 2017 - Slide 4
SAY:
Simply giving a generic checklist to staff, or posting one on a rapid response cart … Cognitive aids such as checklists, algorithms, or protocols may improve clinical team response and management … The key safety elements focus on a hemorrhage response protocol that provides a standardized approach … The key safety elements focus on a cord prolapse response protocol that uses a unit-approved predetermined … This may include assigning a staff member to communicate with the family during the response, and providing
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/safemed_facguide.pdf
May 01, 2017 - • Ensuring that the unit has a process
for timely notification and provider
response expectations … when
maternal or fetal parameters are out
of range; unit should have a process
for getting a rapid response … • Using unit-established standing
orders to allow nurses to provide
initial management in response … Standing orders for can include—
– activating a rapid response (i.e.,
call for additional help), … or magnesium toxicity,
and for briefing a new care team
member who arrives to help with a
rapid response
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/safe-medication-fac-guide.html
July 01, 2023 - Ensuring that the unit has a process for timely notification and provider response expectations for when … maternal or fetal parameters are out of range; unit should have a process for getting a rapid response … Using unit-established standing orders to allow nurses to provide initial management in response to suspected … Standing orders for can include—
Activating a rapid response (i.e., call for additional help). … Adjusting the standing orders for nursing response to tachysystole, seizure, or magnesium toxicity.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap2.pdf
October 15, 2007 - Please check the ONE response that most accurately describes the pharmacy today,
using the following … 35
Appendix 2: Health Literacy Assessment Tour Guide (continued)
Comments:
Please check the ONE response … Please check the ONE response that most accurately describes the pharmacy today,
using the following
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module8/module8-organizational-learning-sustainability.pptx
August 20, 2015 - feedback systems—The CANDOR process components that correspond with transparent feedback systems are Response … of the systems to be improved—The entire CANDOR process fosters a culture of improvement around the response … an organization’s commitment to make the necessary changes that promote a timely, thorough, and just response … Getting Started Kit: Rapid Response Teams. … Getting Started Kit: Rapid Response Teams.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-transcript.pdf
January 01, 2019 - That's your response rate. … Note, of
course, that these response rates are just examples and will vary based on the quality of the … The follow on question to that is, does asking minimal questions get you a better response? … Length is really not a huge issue in terms of driving response. … To achieve their desired response rate, they find that to be
a more cost effective approach.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/implementing-new-protocol-transcript.pdf
October 01, 2018 - So we get that open-ended response. … We have lower response rates, a
very strong neighborhood identity and the staff is unionized. … So one within ambulatory care, our response rates are generally quite low. … They’re
about the same as emergency department response rates, and they’re even different for us with … I’ve gotten, you know, up to a full typed page response.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/introducing_the_new_cahps_c&g_survey3.0.pdf
September 01, 2015 - And we haven’t identified anyone who gives an inappropriate response to that question. … One is there’s really no difference in response rate. … The point is that the response rate was about the same. … The top box response is the most positive response. … But the response rate was higher by mail.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/sustainability/sustainability_sustscorecard.pptx
December 01, 2017 - What is your response rate on safety culture assessments? … What is the unit response rate for the latest HSOPS? … ASK:
For local safety culture, what is the unit response rate? … SAY:
The higher the unit response rate is, the more representative the safety scores are to that clinical
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/event-summary-leveraging-data-enhance-cr-program.pdf
November 12, 2020 - In response to a polling question about the
level of financial and operational uncertainties
programs … In response they
created some women’s-only sessions that worked
well. … the number of patient visits helped
Matt’s administrative team make rapid staffing adjustments in response
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-sops101-webcast-2023-tyler.pdf
January 01, 2023 - Good
23%
Good
8%
Fair
2%
Poor
Notes: 1) Percentages indicate the database average percent response … for each response option; 2) The percent positive displayed might not equal the sum
of the separate … response option percentages due to rounding; 3) All five percentages might not add to 100 percent due
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/improve/antibiotic-time-out-tool.docx
November 01, 2019 - Fluoroquinolone
5–7 days6,10-12
TMP/SMX or oral cephalosporin
10-14 days6,11 (shorter course if early response … years if catheter is removed
3 days13,14
Prompt resolution of symptoms
7 days14
Delayed response … obstruction or other urologic abnormality
10–14 days14
Skin and soft-tissue infection
Clinical response
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol4/Connelly.pdf
January 01, 2003 - has been a great deal of recent media and consumer attention focused
on the health care industry’s response … Four items on the survey were worded negatively to prevent response set
(answering all items the same … A score of
less than 2.5 on these items should be regarded as a more positive response. … A score of
less than 2.5 on these items should be regarded as a more positive response. … A score of
less than 2.5 on these items should be regarded as a more positive response.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module10.pptx
March 07, 2019 - And I would just highlight the importance of your response rate. … As you're administering the survey, you really want a response rate of around 60 to 80 percent. … A response rate's critical to having meaningful data to be able to interpret how your team is responding … Response rates of less than 60 percent? … that 60 to 80 percent response rate.
18
AHRQ Medical Office Survey on Patient Safety Culture Uses
Raise
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/hret-preinterventionasst.xlsx
November 28, 2017 - Engagement Values and Practices
Indicate how frequently the following occur in your facility by marking ONE response … Care
Indicate the frequency or state of development for the following in your facility by marking ONE response … their Next Appointment
Indicate how frequently the following occur in your facility by marking ONE response … The Health Care Team
Indicate how frequently the following occur in your facility by marking ONE response … Care Partner Questions
Indicate how frequently the following occur in your facility by marking ONE response
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety-fac-guide.html
July 01, 2023 - Role of Checklists
Say:
Simply giving a generic checklist to staff, or posting one on a rapid response … The key safety elements focus on a hemorrhage response protocol that provides a standardized approach … The key safety elements focus on a cord prolapse response protocol that uses a unit-approved predetermined … Cognitive aids such as checklists, algorithms, or protocols, may improve team response to cord prolapse … This may include assigning a staff member to communicate with the family during the response, and providing
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
January 01, 2013 - For questions and composites based on 4-point response scales (i.e.,
"always", "usually", "sometimes … ", "never"), the bottom segment combines the two lowest
response categories (i.e., "sometimes" and " … following:
• “Top Box” Scores: Displays the percentage of respondents reporting the most positive
response … charts: Displays a graphical distribution of survey results that show the top, bottom,
and middle response … Composites and Rating Items for 5.0 Version of CAHPS Health Plan Survey
Question Text Response Option
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
January 01, 2013 - For questions and composites based on 4-point response scales (i.e.,
"always", "usually", "sometimes … ", "never"), the bottom segment combines the two lowest
response categories (i.e., "sometimes" and " … following:
• “Top Box” Scores: Displays the percentage of respondents reporting the most positive
response … charts: Displays a graphical distribution of survey results that show the top, bottom,
and middle response … Composites and Rating Items for 5.0 Version of CAHPS Health Plan Survey
Question Text Response Option