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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
    March 03, 2020 - Communication Openness • Communication About Error • Organizational Learning—Continuous improvement • Response … SOPS survey, with or without supplemental items, may use the SOPS name as long as the core items and response
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/four-moments/poster-three-options.pdf
    November 01, 2019 - as soon as it is clear what infectious process is being treated and the patient is demonstrating a response … as soon as it is clear what infectious process is being treated and the patient is demonstrating a response
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/dyer-prelim-results.pdf
    April 01, 2011 - SOPS Database consists of: o 470 medical offices o 10,567 provider & staff respondents • Overall response … asked to respond) • Average # of respondents per office = 22 (range: 5 to 192) • Average office response … 21% to 100%) 4 4 Preliminary Results Patient Safety Culture Composites Average Percent Positive Response … 5 5 Preliminary Results Patient Safety Culture Composites Average Percent Positive Response … equitable) o Rating on Patient Safety • All measures calculated at medical office level o % positive response
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-slides.pptx
    September 01, 2022 - Program for Improving Antibiotic Use – Ambulatory Care 7 First Scenario – Response12,13 Potential response … Scenario – Past Experience Prior Experience With Antibiotics Problem: What patients may perceive as response … Program for Improving Antibiotic Use – Ambulatory Care 9 Second Scenario – Response12,13 Potential response … Program for Improving Antibiotic Use – Ambulatory Care 11 Third Scenario – Response12-14 Potential response
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0231-section-5-table-3.pdf
    January 01, 2013 - adequate intravascular volume to improve tissue oxygen delivery can attenuate the inflammatory response … Further fluid resuscitation should be guided by the response to fluid loading. … A positive response can be considered as one of the following: >10% increase of systolic/mean arterial … resuscitation should be stopped or interrupted when no improvement of tissue perfusion occurs in response
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - For questions and composites based on 4-point response scales (i.e., "always," "usually," "sometimes … ," and "never"), the left-most segment combines the two lowest response categories (i.e., "sometimes … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often was it … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did you … Response Options • Never • Sometimes • Usually • Always In the last 6 months, how often did
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Nemeth_116.pdf
    April 27, 2008 - We discuss two examples of resilience: the response of an emergency department staff to surges in patient … Health care response to demand Response Recovery Demand example Response example Limited Rapid Large … ) in order to understand organizational response to strains. … In other words, plot how a system stretches in response to changes in demands. … Emergency department response.
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-mgso4.docx
    May 30, 2013 - (continued) should remain at the bedside during the loading dose to monitor initial response and reassure … potential adverse effects or clinical deterioration are communicated for situational awareness and response … Use of uniform, unit-established standing orders allows nurses to provide initial management in response … for signs and symptoms of magnesium toxicity can include— activating a rapid response (i.e., call for … upper quadrant pain) · increasing nausea/vomiting · bruising · vaginal bleeding · Activate a rapid response
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-SOPS_101_Webcast_2020-Gray.pdf
    January 01, 2020 - Communication Openness • Communication About Error • Organizational Learning—Continuous improvement • Response … and areas for safety culture improvement 19 Patient Safety Culture Composite Measures % Positive Response … Getting started •Selecting your survey population •Conducting web & paper-based surveys •Optimizing your response
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-ch-hospital-webcast-122223-martino.pdf
    January 01, 2023 - Two-thirds of parents who completed a Child HCAHPS survey that included the Narrative Item Set provided a response … items 9 in 10 8 in 10 Narrative contained actionable content 7 in 10 4 in 10 46 Question Parent response … Example response 47 Resources • English and Spanish versions of Child HCAHPS Narrative Item Set:
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
    January 01, 2018 - Communication Openness • Communication About Error • Organizational Learning—Continuous improvement • Response … survey, with or without supplemental items, may use the SOPS name as long as the core items and response … Add a “Does not apply/Don’t know” response option 2.
  12. Pemat Form (xls file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/pemat_form.xls
    November 01, 2013 - of Review: ____________________________________________________ Each question has specific response … Select your response option from the dropdown in the "Rating" column. … Item Response Options Rating UNDERSTANDABILITY Select your responses here 0 TOPIC: CONTENT 1 … Select your response option from the dropdown in the "Rating" column. 1 Read the PEMAT User’s Guide … NA Item Response Options Rating UNDERSTANDABILITY Select your responses here TOPIC: CONTENT
  13. ce.effectivehealthcare.ahrq.gov/hai/tools/mvp/modules/cusp/assess-psc-hsop-slides.html
    February 01, 2017 - Nonpunitive response to error. Staffing. Hospital management support for patient safety. … Minimum response rate of 60 percent is necessary for a representative sample. … Increase your response rate by— Making a plan. Displaying fliers and posters. … Image: Response rate = actual participants divided by invited participants. … Monitor response rates and send reminders throughout the survey administration process.
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.docx
    May 21, 2013 - patient- and family-centered care practices Medication reconciliation Patient- and family-activated rapid response … quality-patient-safety/patient-safety-resources/resources/match/index.html Patient- and family-activated rapid response … facilities with the tools and resources to implement effective patient- and family-activated rapid response … id=30391 Guide to Deploying Rapid Response Teams The Institute for Healthcare Improvement created this … how-to guide for deploying rapid response teams as part of their 5 Million Lives Campaign.
  15. Slide 1 (ppt file)

    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-100813.ppt
    January 01, 2013 - It is the unit leader’s response to error that is being assessed. … to Error * Three items elicit perceptions of response to error. … No response… This is a SAFTEY issue. Mr. … to Error Nonpunitive Response to Error Nonpunitive Response to Error Staffing Staffing Staffing Hospital … to Error Nonpunitive Response to Error Nonpunitive Response to Error Staffing Staffing Staffing Hospital
  16. ce.effectivehealthcare.ahrq.gov/funding/grantee-profiles/grtprofile-vogelmeier.html
    December 01, 2023 - Vogelsmeier received an AHRQ grant to understand nursing homes’ response to COVID-19 and how that response … Center to Advance Palliative Care (CAPC) COVID-19 Response Resources Hub .
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_facguide.pdf
    May 01, 2017 - care conditions, and when applying unit-established protocols or checklists to focus the clinical response … Each trigger is associated with an expected response. … In addition to a trigger and expected response, an event set often contains a distractor, which is … And, scripting the scenario too closely makes it difficult to observe targeted response behaviors. … For example, in a scenario designed to evaluate team performance in response to worsening preeclampsia
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - For questions and composites based on 4-point response scales (i.e., "always", "usually", "sometimes … ", "never"), the left-most segment combines the two lowest response categories (i.e., "sometimes" and … Composites and Rating Items for 5.0 Version of CAHPS Health Plan Survey Question Text Response Option … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often was it … Response Options  Never  Sometimes  Usually  Always In the last 6 months, how often did you
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Stock_72.pdf
    January 01, 2007 - rate, 60 percent; Clinic A: N = 20, response rate, 80 percent; Clinic B: N = 16, response rate, 55 … percent; Clinic C: N = 26, response rate, 51 percent). … rate, 77 percent; Clinic A: N = 20, response rate, 80 percent; Clinic B: N = 28, response rate, 96 … percent; Clinic C: N = 32, response rate, 63 percent). … agree response options are scored “disagree strongly = 1” to “agree strongly = 4.”
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-span-651b.pdf
    September 01, 2011 - Introductory Script and Questions ....................................... 2 Appendix: Showcards With Printed Response … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … Unless otherwise noted, “REF” responses should follow the same skip pattern as the “NO” response option … • Text in UPPERCASE LETTERS (e.g., “REF” as a response option) is intended for use in coding a response … 12 CAHPS® Nursing Home Survey: Long-Stay Resident Instrument Appendix: Showcards With Printed Response

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