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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - needs and goals
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Create a proactive plan of care
□
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond … Assess needs and goals: 5, 6
Create a proactive plan of care: 7, 8
Monitor, follow up, and respond … needs and goals
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Create a proactive plan of care
■
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
□
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond … Assess needs and goals: 5, 6
Create a proactive plan of care: 7, 8
Monitor, follow up, and respond … needs and goals
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Create a proactive plan of care
■
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
□
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond … Assess needs and goals: 5, 6
Create a proactive plan of care: 7, 8
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond
-
ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6v.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
□
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond … Assess needs and goals: 5, 6
Create a proactive plan of care: 7, 8
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … needs and goals
□
Create a proactive plan of care
□
Monitor, follow up, and respond
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-04-fry.pdf
February 25, 2019 - Data use and level of reporting
► Data collection methodology
► Expected number of people who will respond
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www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/maximizing-physician-support-slides.pdf
January 01, 2022 - responding to common objections
• Deciding where to focus your efforts
• Most common objections and how to respond … any resources or
strategies you’re using that are working well
Feedback on Today’s Event: Please respond
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond
-
ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
Monitor, follow up, and respond … Across settings: E9
Assess needs and goals: D7, D9, E8, I1, I11-I14
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond
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psnet.ahrq.gov/innovation/i-readi-quality-and-safety-framework-strong-communications-channels-and-effective
February 26, 2025 - the team created the I-READI framework as a guide for healthcare systems to prepare for and quickly respond … I-READI framework innovation provides a step-by-step guide for healthcare systems to prepare for and respond … unprecedented patient volume, rapidly changing or uncertain clinical guidance, and a need for organizations to respond … is based on the steps taken by a multidisciplinary team at the University of Pennsylvania to rapidly respond … of communication with frontline clinicians to be aware of real-time safety issues and to be able to respond
-
psnet.ahrq.gov/node/861762/psn-pdf
January 31, 2024 - resolution programs (CRP) detail effective ways that healthcare organizations and
professionals should respond
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-scripts-final508.pdf
April 03, 2018 - Respond to patients who are reluctant to bring in all their medicines
If a patient says Respond
My doctor
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6s.html
June 01, 2014 - needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Facilitate transitions
Across settings
Monitor, follow up and respond to change
Development and … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Create a proactive plan of care
Monitor, follow up, and respond to change
Medication Management
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6s.html
June 01, 2014 - needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Facilitate transitions
Across settings
Monitor, follow up and respond to change
Development and … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Create a proactive plan of care
Monitor, follow up, and respond to change
Medication Management
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6s.html
June 01, 2014 - needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Facilitate transitions
Across settings
Monitor, follow up and respond to change
Development and … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Create a proactive plan of care
Monitor, follow up, and respond to change
Medication Management
-
ce.effectivehealthcare.ahrq.gov/ncepcr/care/coordination/atlas/chapter6s.html
June 01, 2014 - needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Facilitate transitions
Across settings
Monitor, follow up and respond to change
Development and … needs and goals
Create a proactive plan of care
Monitor, follow up, and respond … Create a proactive plan of care
Monitor, follow up, and respond to change
Medication Management
-
www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … 8.1B, 13.1A, 13.1B
Create a proactive plan of care: 4.2C, 4.2E, 13.1B
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … , 13.1A, 14.2
Create a proactive plan of care: 4.1A, 4.2C, 4.2E, 13.1B
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond
-
www.cahps.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … 8.1B, 13.1A, 13.1B
Create a proactive plan of care: 4.2C, 4.2E, 13.1B
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … , 13.1A, 14.2
Create a proactive plan of care: 4.1A, 4.2C, 4.2E, 13.1B
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond
-
www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter6e.html
June 01, 2014 - needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … 8.1B, 13.1A, 13.1B
Create a proactive plan of care: 4.2C, 4.2E, 13.1B
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond … , 13.1A, 14.2
Create a proactive plan of care: 4.1A, 4.2C, 4.2E, 13.1B
Monitor, follow up, and respond … needs and goals
■
Create a proactive plan of care
■
Monitor, follow up, and respond