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  1. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-database-report-appendix.pdf
    January 01, 2024 - Surveys on Patient Safety Culture (SOPS) Hospital 2.0 Survey: 2024 User Database Report Part II Surveys on Patient Safety Culture® (SOPS®) Hospital Survey 2.0: 2024 User Database Report Part II: Appendix A—Results by Hospital Characteristics Appendix B—Results by Respondent Characteristics Prepared for: Age…
  2. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
    January 01, 2023 - Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II Surveys on Patient Safety CultureTM (SOPS®) Nursing Home Survey: 2023 User Database Report Part II: Appendix A - Results by Nursing Home Characteristics Appendix B - Results by Respondent Characteristics Prepared …
  3. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - topics: 1) Cost and burden of implementation 2) Strategies for inviting and encouraging patients to respond … cognitive dissonance for respondents, the complexity of the open-ended questions frees patients to respond
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/2015/pharmsops15pt2.pdf
    January 01, 2015 - Community Pharmacy Survey on Patient Safety Culture: 2015 User Comparative Database Report Part II Community Pharmacy Survey on Patient Safety Culture: 2015 User Comparative Database Report Part II Appendix A—Overall Results by Community Phar…
  5. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/pharmacy/2015-report-part-2.pdf
    January 01, 2015 - Community Pharmacy Survey on Patient Safety Culture: 2015 User Comparative Database Report Part II Community Pharmacy Survey on Patient Safety Culture: 2015 User Comparative Database Report Part II Appendix A—Overall Results by Community Phar…
  6. www.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
    June 12, 2024 - Browse Supplemental Items for CAHPS Surveys Users of standardized CAHPS surveys may incorporate supplemental items in order to meet the needs of their organizations, local markets, and/or audiences. Use the filters at left to identify the supplemental items available for the CAHPS survey of interest. Select an item…
  7. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
    January 01, 2024 - 2024 CAHPS Health Plan Survey Database Chartbook The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database 2024 Medicaid and Children’s Health Insurance Program (CHIP) Chartbook What Enrollees Say About Their Experiences With Their Health Plans and Medical Care Authors…
  8. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices Prepared for: Agency for Healthcare Research and Qual…
  9. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/SOPS-De-IdentifiedResearchDatasets.pdf
    January 01, 2023 - SOPS® Database De-Identified Research Dataset Contents Agency for Healthcare Research and Quality (AHRQ) SOPS® Database De-Identified Research Dataset Contents This document is for individuals interested in requesting de-identified SOPS data from the AHRQ SOPS Database and shows the contents of the de-identifie…
  10. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - 2023 Child HCAHPS Survey Database Chartbook The CAHPS® Child Hospital Survey Database 2023 Chartbook Authors: Teresa Dodson, M.A. Joshua Rubin Jack Vallentine Naomi Yount, Ph.D. Dale Shaller, M.P.A. Prepared by: Westat 1600 Research Boulevard Rockville, Maryland 20850-3129 AHRQ Contract Number: GS-…
  11. www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/4-bestpractices-web-sopssurveys-yount.pdf
    June 27, 2019 - Best Practices for Web-based SOPS Surveys - Yount Slides Fielding Your Survey Naomi Yount, Ph.D. Westat 41 Promoting the Survey • Publicize on flyers or posters • Send emails with a letter of support from leadership • Post information on your intranet • Discuss at staff meetings 42 Information to Inclu…
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/webinars/sdmwebinar1209-slides.pdf
    December 09, 2015 - Give me something to help me sleep, or penicillin or something.” 22 23 How do you respond to Tiffany … How do you respond to Tiffany? Listen to the things that matter to her. … Respond to her questions and concerns. … vulnerability Shared decision making and �evidence based medicine Imagine treating Tiffany How do you respond … How do you respond to Tiffany? How do you feel about Tiffany? How do you feel about Tiffany?
  13. www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/gdmod1a.html
    October 01, 2014 - The need to share observations and respond to changes is very important. … Older people tend to respond less to change and may exhibit symptoms of illness that are different from
  14. www.ahrq.gov/cahps/surveys-guidance/nh/about/survey-measures.html
    April 01, 2018 - CAHPS Nursing Home Family Member Survey Measures For more information:  Patient Experience Measures from the CAHPS Nursing Home Family Member Survey  (PDF, 620 KB) Nurses/Aides' Kindness/Respect Towards Resident Q12        Nurses/Aides treat resident with courtesy and respect Q13        Nurses/Aides treat …
  15. www.ahrq.gov/news/newsletters/e-newsletter/special-edition.html
    February 01, 2022 - research it supports have never been more important as our country navigates COVID’s impact and we respond
  16. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-pharmacy-sops-database-report-appendix.pdf
    January 01, 2019 - Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Community Pharmacy Survey on Patient Safety Culture: 2019 User Database Report Part II Appendix A—Overall Results by Community Pharmacy Characteristics Appendix B—Overall Results by Respondent Characteristics Prepared for: Agency fo…
  17. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter5.html
    June 01, 2014 - and goals       Create a proactive plan of care       Monitor, follow up, and respond … care provider within 48 hours of discharge → Domain: Information Transfer; Monitor, Follow Up, and Respond … telephone call from nurse within the first 7 days after discharge → Domain: Monitor, Follow Up, and Respond … settings); Care Management; Information Transfer; Interpersonal Communication; Monitor, Follow Up, and Respond
  18. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-nhsops-dbreport-parti.pdf
    January 01, 2019 - Nursing Home Survey on Patient Safety Culture: 2019 User Database Report Part I PATIENT SAFETY NURSING HOME SURVEY ON PATIENT SAFETY CULTURE 2019 User Database Report The authors of this report are responsible for its content. Statements in the report should not be construed as endorsement by the Agency for Hea…
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2019-nhsops-dbreport-parti-rev091721.pdf
    January 01, 2019 - Nursing Home Survey on Patient Safety Culture: 2019 User Database Report Part I PATIENT SAFETY NURSING HOME SURVEY ON PATIENT SAFETY CULTURE 2019 User Database Report The authors of this report are responsible for its content. Statements in the report should not be construed as endorsement by the Agency for Hea…
  20. www.ahrq.gov/research/findings/final-reports/pcpaccountability/pcpacc2.html
    July 01, 2018 - It covers all activity domains except Monitor, Follow-up, and Respond to Change. … It does not measure the Monitor, Follow-up, and Respond to Change domain. … Atlas care coordination domain and it covers all activity domains except Monitor, Follow-up, and Respond … It does not measure the Monitor, Follow-up and Respond to Change domain.

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