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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appa-final508.pdf
    April 13, 2018 - The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | 19 Appendix A – Be Prepared To Be Engaged Implementation Guidance To help you plan and design your Be Prepared To Be E…
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
    March 13, 2014 - TeamSTEPPS 2.0 Quick Reference Guide to TeamSTEPPS Action Planning TeamSTEPPS 2.0 Guide to Action Quick Reference - 1 The Quick Reference Guide to TeamSTEPPS Action Planning Step 1: Create a Change Team Objective: To create a team of leaders and staff members with the authority, expertise, credibility, …
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/ron_hay-slides.pdf
    January 01, 2015 - Introducing the New CAHPS Clinician & Group Survey 3.0 www.cahps.ahrq.gov CAHPS Research Directions • Impact of Shortening CG-CAHPS Survey • Simplifying CG-CAHPS Item Wording • Effect of Incentives on Response Rates • Alternative Modes of Data Collection • Differences in Extreme Response Tendencies …
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warmhandoff-quickstartbrochure.pdf
    January 27, 2017 - Implementation Quick Start Guide: Warm Handoff Implementation Quick Start Guide Warm Handoff The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Table of Contents What Is a Warm Handoff?...................................................1 Why Use Warm Handoffs…
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-north-carolina-state-snapshot.pdf
    January 01, 2018 - Spotlight on North Carolina -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program January 2018 This brief highlights the major strategies, lessons learned, and outcomes from North Carolina’s experience during the quality demonstration funded by the Centers for Medicare & Medicaid Services (…
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/finalsummary.pdf
    February 21, 2016 - Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program The National Evaluation of the CHIPRA Quality Demonstration Grant Program Key Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program FINAL SUMMARY This report was prepared for the Agen…
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-resource_list.pdf
    March 01, 2016 - Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture. Improving Patient Safety in Ambulatory Surgery Centers: A Resource List for Users of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture Purpos…
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-232-fullreport.pdf
    June 01, 2018 - Documentation of Heart Rate During Fluid Resuscitation for Children With Severe Sepsis or Septic Shock 1 Documentation of Heart Rate During Fluid Resuscitation for Children with Severe Sepsis or Septic Shock Section 1. Basic Measure Information 1.A. Measure Name Documentation of Heart Rate During Fluid Resu…
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/lessons/lessons-using-pqms.pdf
    January 01, 2016 - Lessons from the Field: Using Pediatric Quality Measures across Multiple Levels Lessons from the Field: Using Pediatric Quality Measures across Multiple Levels Prepared for the Agency for Healthcare Research and Quality by L&M Policy Research, LLC with guidance from the Pediatric Quality Measure Program (PQMP)…
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
    May 30, 2013 - Strategy 3: Bedside Shift Report (Tool 3) Guide to Patient & Family Engagement Insert hospital logo here Nurse Bedside Shift Report Training [Hospital Name | Presenter name and title | Date of presentation] Strategy 3: Nurse Bedside Shift Report (Tool 3) Today’s session • What is patient and famil…
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-pennsylvania-state-snapshot.pdf
    January 01, 2018 - Spotlight on Pennsylvania -- The National Evaluation of the CHIPRA Quality Demonstration Grant Program This brief highlights the major strategies, lessons learned, and outcomes from Pennsylvania’s experience from February 2010 to February 2016 with the quality demonstration funded by the Centers for Medicare & Med…
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/news/events/ahrq-research-summit/schiff-summit2016.pdf
    January 01, 2013 - Why Is Improving Diagnosis Important? Physician and Patient Perspectives Why Is Improving Diagnosis Important? Physician and Patient Perspectives AHRQ Diagnosis Safety Summit 9/28/16 Gordon Schiff MD Associate Director Center for Patient Safety Research and Practice Brigham and Women's Hospital Div. General Medi…
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-role-play-final508.pdf
    April 03, 2018 - Warm Handoff Plus: Role Play Scenarios The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Warm Handoff Plus Role Play Scenario 1 Facilitator Instructions 1. As facilitator, play the role of the clinician. 2. Request a volunteer to play the role of the staff member. T…

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