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1. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets (pdf file)
   patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
   May 01, 2023 - Time http://www.ihi.org/resources/Pages/IHIWhitePapers/Achieving-Hospital-wide-Patient- Flow.aspx (requires … Lean in Healthcare https://www.ihi.org/resources/Pages/IHIWhitePapers/GoingLeaninHealthCare.aspx (requires … Savings Tracker Worksheet http://www.ihi.org/resources/Pages/Tools/QISavingsTrackerWorksheet.aspx (requires … /www.ihi.org/resources/Pages/Tools/PatientFamilyCenteredCareOrganizationalSelfAssess mentTool.aspx (requires … Exercise http://www.ihi.org/resources/Pages/Tools/PatientCareExperienceObservationExercise.aspx (requires

2. AHRQ Public Access Policy | Agency for Healthcare Research and Quality
   patientregistry.ahrq.gov/funding/policies/publicaccess/policy.html
   March 01, 2022 - This memorandum requires Federal agencies to make the results of federally funded scientific research … notice-files/not-hs-16-008.html The AHRQ Policy for Public Access to AHRQ funded Scientific Publications requires … Management Plan Policy https://grants.nih.gov/grants/guide/notice-files/NOT-HS-20-011.html This policy requires … This policy requires applicants for AHRQ new/competing grants and research contracts to include a DMP

3. Plain Language at AHRQ | Agency for Healthcare Research and Quality
   patientregistry.ahrq.gov/policy/electronic/plain-writing/index.html
   March 01, 2021 - Proficiency (LEP) Plain Language at AHRQ The Plain Writing Act of 2010 requires … The Act requires federal agencies to write "clear Government communication that the public can understand … The Plain Writing Act requires AHRQ to use plain language when the agency develops materials for the

4. Nursing Home Workplace Safety Resource List (pdf file)
   patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-workplace-safety-resources.pdf
   January 01, 2023 - CDC Train Module 4 – Infection Surveillance https://www.train.org/cdctrain/course/1081802/ (requires … Healthy Nurse, Healthy Nation http://www.hnhn.org (requires free account setup and login) This free … free account setup and login) (requires free account setup and login) Based on the feedback of the … Nursing Home Safety https://www.oshatrain.org/pages/nursing_home_safety.html (requires free account … setup and login to access training, requires payment for training certificate) These free employee

5. Applying the Lessons of Social Marketing to a Quality Report | Agency for Healthcare Research and Quality
   patientregistry.ahrq.gov/talkingquality/distribute/promote/social-marketing.html
   June 01, 2019 - Behaviors Applying social marketing to the promotion (and even the design) of comparative quality reports requires … Focusing on the Audience The power and the challenge of social marketing is that it requires you to … Taking the audience’s perspective requires a certain level of self-discipline—but while it may be uncomfortable … Identifying Benefits and Barriers Applying the principles of social marketing requires you to: Identify

6. Resource List - AHRQ Nursing Home Survey (pdf file)
   patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
   April 01, 2023 - Self-Assessment Tool http://www.ihi.org/resources/Pages/Tools/PatientSafetySelfAssessmentTool.aspx (requires … to Frontline Staff http://www.ihi.org/resources/Pages/Changes/ProvideFeedbacktoFrontLineStaff.aspx (requires … www.ihi.org/resources/Pages/Publications/Leading-a-Culture-of-Safety-A-Blueprint-for- Success.aspx (requires … /www.ihi.org/resources/Pages/Tools/PatientFamilyCenteredCareOrganizationalSelfAssess mentTool.aspx (requires … Daily Skin Care Flow Sheet http://www.ihi.org/resources/Pages/Tools/DailySkinCareFlowSheet.aspx (requires

7. Resource List - AHRQ Hospital Survey (pdf file)
   patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-v2-resourcelist.pdf
   April 01, 2023 - Care http://www.ihi.org/resources/Pages/IHIWhitePapers/Framework-Safe-Reliable-Effective- Care.aspx (requires … www.ihi.org/resources/Pages/Publications/Leading-a-Culture-of-Safety-A-Blueprint-for- Success.aspx (requires … education/IHIOpenSchool/resources/Pages/Activities/DisruptiveBehaviorPart 2TheControllingBoss.aspx (requires … /www.ihi.org/resources/Pages/AudioandVideo/WIHI-Speak-Up-For-Safety.aspx (freely available podcast; requires … Front-Line Staff http://www.ihi.org/resources/Pages/Changes/ProvideFeedbacktoFrontLineStaff.aspx (requires

8. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
   patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
   January 01, 2019 - Care http://www.ihi.org/resources/Pages/IHIWhitePapers/Framework-Safe-Reliable-Effective- Care.aspx (requires … www.ihi.org/resources/Pages/Publications/Leading-a-Culture-of-Safety-A-Blueprint-for- Success.aspx (requires … Collection Tool http://www.ihi.org/resources/Pages/Tools/SafetyHuddleResultsCollectionTool.aspx (requires … Front-Line Staff http://www.ihi.org/resources/Pages/Changes/ProvideFeedbacktoFrontLineStaff.aspx (requires … I-PASS Handoff Bundle http://www.ipasshandoffstudy.com/materialsrequest (requires free account setup

9. Resource List - AHRQ Medical Office Survey (pdf file)
   patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
   April 01, 2023 - Policy and Brochure http://www.ihi.org/resources/Pages/Tools/LivingaCultureofPatientSafety.aspx (requires … to Frontline Staff http://www.ihi.org/resources/Pages/Changes/ProvideFeedbacktoFrontLineStaff.aspx (requires … Create Contingency Plans http://www.ihi.org/resources/Pages/Changes/CreateContingencyPlans.aspx (requires … www.ihi.org/resources/Pages/Publications/Leading-a-Culture-of-Safety-A-Blueprint-for- Success.aspx (requires … Optimize the Care Team http://www.ihi.org/resources/Pages/Changes/OptimizetheCareTeam.aspx (requires

10. Teams, TeamSTEPPS, and Team Structures: Models for Functional Collaboration | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/teamstepps/events/webinars/feb-2017.html
    February 01, 2017 - permeates the entire structure Information flow tends to follow a pattern of needs Maintenance Requires … Title Holacracy diagram with a circle around it Return to Contents   Slide 30 Holacracy Requires … a strong sense of team values Communication must be central to team functioning Requires reflective … Requires trust and development of organizational culture. … Return to Contents   Slide 36 Learning to be on a team Being on a team requires a different

11. Using Multiple Strategies To Promote a Health Care Quality Report | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/talkingquality/distribute/promote/multiple/index.html
    September 01, 2019 - Promote a Health Care Quality Report Effective promotion of a comparative quality report requires … It requires creative thinking.

12. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
    patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
    April 01, 2023 - Template https://www.ariadnelabs.org/resources/downloads/ambulatory-safe-surgery-checklist- template/ (requires … Guide https://www.ariadnelabs.org/resources/downloads/safe-surgery-checklist-implementation- guide/ (requires … http://www.ihi.org/resources/Pages/Tools/SBARTechniqueforCommunicationASituationalBriefi ngModel.aspx (requires … www.ihi.org/resources/Pages/Publications/Leading-a-Culture-of-Safety-A-Blueprint-for- Success.aspx (requires … Collection Tool http://www.ihi.org/resources/Pages/Tools/SafetyHuddleResultsCollectionTool.aspx (requires

13. Section 1: Overview of Mutual Support Key Concepts and Tools | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
    July 01, 2023 - Specific— related to a specific task or behavior that requires correction, improvement, or reinforcement … This action should never be taken lightly because it requires immediate cessation of the process and

14. Defining the PCMH | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
    August 01, 2022 - Providing comprehensive care requires a team of care providers. … Partnering with patients and their families requires understanding and respecting each patient’s unique

15. Post Award Grants Management | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/funding/grant-mgmt/index.html
    December 01, 2022 - Return to Contents Financial Reporting HHS policy requires a report of expenditures as documentation … AHRQ requires the electronic submission, via the Payment Management System (PMS), of a financial report … Return to Contents Invention Reporting PHS policy requires that all inventions made in the course … Return to Contents Final Reports/Closeout Requirements HHS policy requires that a grant or cooperative

16. Statistical Process Control Slides
    patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar02/spc_slides.pptx
    June 04, 2013 - Medicine Example: Control chart of infectious waste Johns Hopkins Medicine Limitations (1) Requires … control chart’s usability Must understand process and goals of improvement before using control charts Requires … Identifying transitions is a start – impact requires understanding the cause and adapting the system

17. ASTD Coaching Self-Assessment Form (pdf file)
    patientregistry.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/astd-coaching-self-assessment-form.pdf
    May 31, 2023 - Good coaching requires the ability and willingness to confront difficult and uncomfortable situations … It requires keeping your mind open to what others say, attending well to both the content of what they … This requires continual assessment and reassessment of the person and situation.

18. Ordering Health Care Organizations in a Quality Report | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/talkingquality/translate/compare/order.html
    November 01, 2018 - Disadvantages to Providing Ordering Options This strategy requires using the Web. … In addition, it requires the resources to incorporate somewhat advanced functionalities into a report

19. Measuring the Quality of Hospice Care | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
    January 01, 2023 - Hospice Services In the United States, hospice care is covered by a specific Medicare benefit that requires … physicians to indicate they believe the patient has less than 6 months to live, and requires patients

20. Tool: Two-Challenge Rule | Agency for Healthcare Research and Quality
    patientregistry.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
    May 01, 2023 - The Two-Challenge Rule requires actions by both the person making the challenge and the person with whom … This action should never be taken lightly but requires immediate cessation of the process to resolve