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821. TeamSTEPPS, Module 8: Change Management (Instructor Guide) (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
     February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide) CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational Change • Culture Change Comes Last, Not First • Change Strategies • Roadmap to a Culture of Safety TIME: 60 minutes …

822. EvidenceNow Executive Summary - Oklahoma Cooperative (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/evidencenow/cooperatives/evidencenow-executive-summary-ok.pdf
     November 01, 2017 - EvidenceNow Executive Summary - Oklahoma Cooperative Oklahoma Cooperative Oklahoma EvidenceNOW: Advancing Heart Health in Primary Care is an initiative of the Agency for Healthcare Research and Quality (AHRQ) to transform health care delivery by building a critical infrastructure to help smaller primary ca…

823. Selected Best Practices and Suggestions for Improvement (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4y_combo_nqi03-bsi-bestpractices.pdf
     May 17, 2016 - 7B00CFF503-04BE-4895-B1A4- FF765B2CE512%7D/uploads/%7BA8536386-10B4-4983-A868-57FD85E3D911%7D.PDF Staff Required … Effectiveness of Action Items Additional Resources Systems/Processes Policies/Protocols Tools Staff Required

824. Module 1: Preventing Falls in Hospitals—Slide Presentation | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
     September 01, 2017 - Slide 16: Sustainment “Holding the gains and evolving as required, definitely not going back to the

825. Understanding SOPS® Surveys: A Primer for New Users - Hare (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
     January 01, 2022 - Understanding SOPS® Surveys: A Primer for New Users - Hare The SOPS Databases Ryan Hare, M.P.P. Lead Research Associate User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat SOPS Databases Hospital Year: 2022 Sites: 400 N: 206,410 Medical Office Year: 2022 Sites: 1,100 N: 13,277 Nursin…

826. Diagnostic Safety Resource List (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
     May 01, 2023 - Diagnostic Safety Resource List Improving Diagnostic Safety in Medical Offices: A Resource List for Users of the AHRQ Diagnostic Safety Supplemental Item Set I. Purpose This document provides a list of references to websites and other publicly available resources that medical offices can use to improve the ext…

827. Planning Grants Final Evaluation Report: Longitudinal Evaluation of the PSML Reform Demonstration Program (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
     May 01, 2016 - This project identified four obstetric events that varied in terms of risk and liability, but all required … No significant difference was found in the estimated staff and physician time required to resolve complaints … Health and other States that had well-functioning PAMR systems about the composition and processes required

828. Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
     November 05, 2013 - Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture This Tip Sheet will help you understand the importance of high survey response rates and provide suggestions for improving your response rates.…

829. Taking TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story
     pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
     January 01, 2018 - Timeline was too short for Train-the-Trainer approach: Required use of Master Trainers in a single-day

830. Slide 1
     pbrn.ahrq.gov/sites/default/files/wysiwyg/news/events/conference/2011/naylor/naylor.pptx
     January 01, 2011 - Slide 1 AHRQ 2011 Annual Conference Leading Through Innovation & Collaboration September 19, 2011 The Transitional Care Model Mary D. Naylor, PhD, RN, FAAN Marian S. Ware Professor in Gerontology Director, NewCourtland Center for Transitions and Health University of Pennsylvania School of Nursing Translating Resear…

831. Seeking the Right Balance: Addressing Behaviors That Undermine a Culture of Safety (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-sept2015.pdf
     January 01, 2015 - Seeking the Right Balance: Addressing Behaviors That Undermine a Culture of Safety 9/9/2015 Seeking the Right Balance: Addressing Behaviors that Undermine a Culture of Safety September 9, 2015 TEAMSTEPPS 05.2 Mod 1 05.2 Page 2 TeamSTEPPS® Behaviors that Undermine Safety Culture Slide 2 Ru…

832. Mod01-Grand-Rounds-Slides (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
     April 01, 2016 - Say: This presentation will introduce you to Communication and Optimal Resolution, or the CANDOR process. Some organizations struggle to improve the way they and their care teams respond to medical harm. The CANDOR process aims to change that. Slide 1 Say: To get started, let’s watch this video. Video: Do Less…

833. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-final508.pdf
     April 01, 2018 - The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Prepared for: Agency for Healthcare Research and Quality 5600 Fishers Lane Rockville, MD 20857 www.ahrq.gov The Guide wa…

834. Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook) (pdf file)
     pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
     January 28, 2011 - these strengths • Flexibility and a sense of humor Although having a clinical background is not required … Specific council member roles and responsibilities Optional issues that may be addressed include: • Required … compliance with institutional training requirements for confidentiality and privacy (e.g., HIPAA), and required

835. Module 3: Staff Empowerment: Facilitator Notes | Agency for Healthcare Research and Quality
     pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
     March 01, 2017 - Access to resources includes funds, supplies, and time required to meet project goals. … of knowledge of the organization's values, goals and policies, and staff's knowledge and expertise required