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1. Health Plan and Sickle Cell Clinic Communication Process and Meeting Planning (2c.6) (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/communication-documents.pdf
   February 04, 2021 - patients and families Sickle Cell Clinic: Report patients that are lost to follow up, relocate, or require … If members are identified that are not on the clinic’s list, need a hematologist/PCP, require an annual … If patients are identified that are not on the health plan list, have been lost to follow-up, require

2. Module 3: Component Kit (doc file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
   May 01, 2017 - Type 2 solutions often require dedicated time for in-depth study of the problem, hypothesis testing, … Many problems will not require immediate management attention. … They can be addressed through reminders of protocol and often do not require complex problem-solving … Such a problem will require deeper analysis to understand the root problems and the problem may require … Such issues will often require dedicated, cross-functional quality improvement initiatives.

3. Teach-Back Tips (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-tips-jobaid-final508.pdf
   April 04, 2018 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

4. Please bring ALL your medicines to your next appointment. (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage-ptfactsheet.pdf
   November 27, 2017 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

5. Problem Solving and Escalation – Standards Component Kit | Agency for Healthcare Research and Quality
   www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
   June 01, 2017 - Type 2 solutions often require dedicated time for in-depth study of the problem, hypothesis testing, … Many problems will not require immediate management attention. … They can be addressed through reminders of protocol and often do not require complex problem-solving … Such a problem will require deeper analysis to understand the root problems and the problem may require … Such issues will often require dedicated, cross-functional quality improvement initiatives.

6. Heart Health Now Aspirin Algorithm (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/aspirin-algorithm.pdf
   December 14, 2015 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

7. Comparative Health System Performance Initiative: Compendium of U.S. Health Systems, 2018, Hospital Linkage File, Technical Documentation-Appendix B (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2018-hospital-linkage-techdoc-appb.pdf
   January 01, 2018 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

8. Heart Health Now Lipid Algorithm (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/cholesterol-lipid-algorithm.pdf
   December 14, 2015 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

9. Comparative Health System Performance Initiative: Compendium of U.S. Health Systems, 2018, Hospital Linkage File, Technical Documentation-Appendix A (pdf file)
   www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2018-hospital-linkage-techdoc-appa.pdf
   January 01, 2018 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

10. COVID-19 Vaccine Learning Guide for Leadership (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/covid19-vaccine-confidence-learning-guide-leadership.pdf
    June 30, 2021 - Set aside questions that require more research and provide answers as soon as possible. … cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

11. Administering the CAHPS Child Hospital Narrative Item Set (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/administering-child-hcahps-narrative-items.pdf
    November 01, 2023 - Use of the narrative items does not require any changes to the survey’s sampling strategy. … Paper administration may require additional transcription costs, while phone administration may require … additional costs for both administration and transcription; web administration will require website … Vendors should also have systems in place to flag any comments that require an immediate response from

12. Assemble the Team and Engage Leadership for Perinatal Safety | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-slides.html
    July 01, 2023 - The 4 Es require teams and their leaders to Educate, Engage, Execute and Evaluate their involvement in … The 4 Es require teams and their leaders to Educate, Engage, Execute and Evaluate their involvement in … The 4 Es require teams and their leaders to Educate, Engage, Execute and Evaluate their involvement in … The 4 Es require teams and their leaders to Educate, Engage, Execute and Evaluate their involvement in … The 4 Es require teams and their leaders to Educate, Engage, Execute and Evaluate their involvement in

13. Teach-Back: How To Use the Training Toolkit (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-training-final508.pdf
    April 03, 2018 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

14. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
    April 13, 2018 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

15. Health Care Innovations Exchange | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cpi/about/otherwebsites/innovations.ahrq.gov/index.html
    March 01, 2021 - to reprint material that AHRQ Health Care Innovations Exchange (HCIE) links to on non-AHRQ sites may require … Permission to reprint material that the Health Care Innovations Exchange  links to on non-AHRQ sites may require

16. Sample Sickle Cell Clinic Follow-Up Care Process (2c.5) (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sicklecell-clinic-followup.pdf
    February 04, 2021 - illustrates the process for reviewing the patient master list and identifying and contacting individuals who require

17. Aspirin Use in Primary Care (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/heart-health/aspirin-detail-aid.pdf
    April 01, 2016 - cause screen flicker Scripts Passed No inaccessible scripts Timed responses Passed Page does not require … have description Alternate Text Rule Name Status Description Figures alternate text Passed Figures require … Alternate text should not hide annotation Other elements alternate text Passed Other elements that require

18. Management Practices for Sustainability Module 3: Problem Solving and Escalation | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-slides.html
    June 01, 2017 - Problem Boxes Image: Program Triage - This image categorizes different kinds of problems-- those that require … It then further categorizes those problems that don't require further management attention:  those that … Slide 8: Escalation for Frontline Clinical Issues Safety issues arise at the front line that require

19. Translating Surveys and Other Materials | Agency for Healthcare Research and Quality
    www.talkingquality.ahrq.gov/cahps/surveys-guidance/helpful-resources/translating/index.html
    June 01, 2023 - survey can be very useful for: Assessing the experiences of patients and health plan enrollees who require … If you require a survey for participation in a program, please contact the sponsor of that program for

20. The Ambulatory Surgery SOPS Database – What You Need to Know Infographic (pdf file)
    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/asc-sops-webcast-graphic.pdf
    July 22, 2019 - CMS Certification Number (CCN) Provides surgical/procedural services to patients who do not require