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Health Literacy Universal Precautions Toolkit, Third Edition (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/health-literacy/3rd-edition-toolkit/pdsa-worksheet.pdf

March 01, 2024 - • The checkout attendant successfully worked the request of the survey into the checkout procedure.
Event Investigation and Analysis Guide: Appendix D | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html

August 01, 2022 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …
Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare July 2020 Meeting Summary (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-072320.pdf

November 06, 2020 - Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare July 2020 Meeting Summary Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Healthcare July 2020 Meeting Summary Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on Appropr…
EXCEL WORKSHEETS FOR CHARTS ON DATA, TRENDS, AND RATES TO POPULATE THE POWERPOINT PRESENTATION (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/b3a_combo_chartinstructions.pdf

June 05, 2016 - EXCEL WORKSHEETS FOR CHARTS ON DATA, TRENDS, AND RATES TO POPULATE THE POWERPOINT PRESENTATION Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety Tool B.3a i EXCEL WORKSHEETS FOR CHARTS ON DATA, TRENDS, AND RATES TO POPULATE THE POWERPOINT PRESENTATION What is the purp…
CAHPS Patient Narrative Item Sets | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html

December 01, 2023 - (The coding scheme used in testing is available upon request to the CAHPS Help Line at cahps1@westat.com
Catheter Care and Maintenance | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/indwelling-urinary-catheter-use/catheter-care/slides.html

March 01, 2017 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria Comprehensive Unit-based Safety Program (CUSP) Decolonization – Universal and Targeted Tools Ambulatory Surgery Centers …
Module 17: Introducing a Practice to Facilitation (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-17-introducing-a-practice-to-pf.pdf

September 01, 2015 - In-person meetings are essential to allow practice leadership to respond to the improvement and request
The Quick Reference Guide to TeamSTEPPS Action Planning | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/essentials/implguide3.html

November 01, 2018 - Request that they identify any potential problem areas and offer solutions.
The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html

September 01, 2020 - may want their bilingual family member to interpret for them—and, of course, you want to honor their request
Memo from the Director: Equal Employment Opportunity and EEO Complaints Process (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/eeo-complaints-process-memo-0224.pdf

March 27, 2023 - Memo from the Director: Equal Employment Opportunity and EEO Complaints Process AGENCY FOR HEALTHCARE RESEARCH AND QUALITY Subject: Equal Employment Opportunity and EEO Complaints Process Memo from the Director The Agency for Healthcare Research and Quality (AHRQ) is committed to ensuring and promoting the f…
Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html

March 01, 2020 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental Items Using CAHPS Surveys CAHPS Databases Webcasts & Recent Events Reporting R…
Team Self-Correction to Enhance Performance

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-jan2015.pptx

January 01, 2015 - Team Self-Correction to Enhance Performance Team Self-Correction to Enhance Performance January 14, 2015 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Team Dimensional Training Slide ‹#› 1 Acknowledgements Project Sponsors Jim Battles, PhD (AHRQ) Heidi King, MS (DoD) Project Team Health Research & Edu…
Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/health-literacy/publications/ten-attributes.html

January 01, 2024 - Leaders Championing Change: Developing and Implementing an Action Plan to Improve Informed Consent (request
SOPS Workplace Safety Supplemental Item Set for Nursing Homes (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/Workplace-Safety-Supplemental-Item-Set-NursingHomes.docx

January 01, 2023 - To request this tool, email DatabasesOnSafetyCulture@westat.com.
TeamSTEPPS® Diagnosis Improvement: Module 4 Leadership - Facilitator’s Notes (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module4-presenters-notes.pdf

January 05, 2022 - Remember: Anyone can request a brief, huddle, or debrief. … keep in mind that although the team leader typically facilitates team events, any team member can request
Module 16: Academic Detailing as a Quality (pdf file)

pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-16-academic-detailing.pdf

September 01, 2015 - The work you request from the detailer should support the work in which you are already engaged or
TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality

pcmh.ahrq.gov/teamstepps/instructor/scenarios/labordel.html

March 01, 2014 - The RN is uncomfortable with the request. … Instructor Comments In this scenario, the RN expresses her concern about the physician's request and
URINARY CATHETERIZATION – Sample Policy (doc file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/impl-guide/implementation-guide-appendix-b.docx

April 24, 2015 - URINARY CATHETERIZATION – Sample Policy AHRQ Safety Program for Reducing CAUTI in Hospitals Appendix B. Urinary Catheterization – Sample Policy Purpose The purpose of urinary catheterization is to facilitate urinary drainage when medically necessary. Urinary catheters should be evaluated every day for need and remo…
Team Training in Healthcare and TeamSTEPPS at Johns Hopkins

pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-dec2013.pptx

January 01, 2013 - speak up’) *Explicit opportunity for questions or concerns, or request
Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)

pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf

July 27, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.A. Open A…