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401. Chapter 2: Five Key Recommendations To Improve Patient Safety for LEP Patients | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/chapter2.html
     September 01, 2020 - systems should include data fields to track the role of language and culture in the patient safety events reported … displaying ignorance, condescension, impatience, and rudeness toward interpreters and LEP patients were reported … One hospital reported using orange bracelets to indicate LEP patients, marking the language on the bracelet

402. Achieving Excellence Across All CG-CAHPS Core Measures: Lessons from Top-Performing Medical Practices (Webcast) | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/news-and-events/events/20141022_cg/webcast_10_22_14_cg.html
     July 01, 2018 - Clinician & Group (CG-CAHPS) Survey measures exceeded the 90th percentile according to comparative data reported

403. Strategy 3: Nurse Bedside Shift Report Implementation Handbook (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf
     August 01, 2010 - After implementing bedside shift report, hospitals reported an increase in patient satisfaction scores … After implementing bedside shift report, nurses have reported a better ability to prioritize their work … As noted earlier, nurses conducting bedside shift report have reported less time spent on shift report … Nurses also reported that bedside shift report improved accountability between nurses and led to better … Patients and family members reported feeling more informed about their care, less neglected, and less

404. AHRQ Safety Program for Perinatal Care Summary Report (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/sppc-summary_report.pdf
     May 01, 2017 - Units reported implementation monitoring data on a Web-based form; these data were used to calculate … Many units reported adopting several TeamSTEPPS communication techniques. … At baseline, all of these units reported somewhat or mostly consistent use of the “standardize” key … Common implementation challenges reported during interviews conducted 10 months following implementation … However, few units reported consistently being able to engage patients and families, one of the CUSP

405. Primary Care Physicians' Experiences With and Attitudes Toward Pediatric Quality Reporting (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-primary-care-physician-reporting.pdf
     December 01, 2016 - the sample as a whole, approximately 80% of pri- mary care physicians for children in these 3 states reported … Approximately 70% of physicians reported receiving qual- ity reports with any of 10 common pediatric … In unadjusted analyses, exposed physicians in Pennsyl- vania generally reported more experience with … kRespondents reported receiving quality reports with any of the following pediatric quality measures: … Respondents reported that it was particularly helpful that the demonstration reporting programs in each

406. Central Line Insertion Care Team Checklist | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/hai/patient-safety-resources/cli-checklist/index.html
     February 01, 2024 - Uncorrected deviations and complications of line placement are to be reported.

407. Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/research/publications/search.html
     January 01, 2024 - Brief #12 This brief, the first of two on learning from patient experiences, explores how patient-reported

408. Selected Best Practices and Suggestions for Improvement (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
     November 01, 2012 - From 2005 to 2012, 772 retained foreign objects were reported to The Joint Commission, although this … number may be higher, as these data are voluntarily reported.2 • The estimated cost of a retained

409. Preparing Data from CAHPS Surveys for Analysis (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
     May 15, 2017 - In these situations, a case- mix variable indicating whether the data were self-reported, reported with … assistance, or reported on behalf of the target respondent may be included when analyzing the data. … Case-mix adjustment makes it more likely that reported differences are due to real differences in performance

410. Analyzing CAHPS Survey Data | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/analysis/index.html
     August 01, 2023 - surveys may take a few different approaches to analyzing their data to generate results that can be reported

411. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - High Scoring Measures Communication Between You and Your Child's Doctors 86% of respondents reported … Privacy When Talking with Doctors, Nurses, and Other Providers 85% of respondents reported they … Low Scoring Measures Preventing Mistakes and Helping You Report Concerns 61% of respondents reported … Quietness of Hospital Room 64% of respondents reported that the area around their child s hospital … 47% were female 28% were less than one year old 70% were in Very Good or Excellent health, as reported

412. AHRQ Research Summit on Learning Health Systems | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/events/ahrq-research-summit-learning-health-system.html
     March 01, 2018 - Advance patient-reported outcomes and patient experience measures to support the ability of LHSs to pursue

413. How Will You Pay for a Health Care Quality Report? | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/talkingquality/plan/pay.html
     November 01, 2018 - California Office of the Patient Advocate pays for the scoring and publishing of the data that are publicly reported

414. Attachment 3.1 References (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-145-materials-iii-a.pdf
     January 01, 2014 - Increasing Prevalence of Parent-Reported Attention Deficit/Hyperactivity Disorder Among Children; Morbidity

415. CAHPS Elicitation Protocol Webcast (pdf file)
     www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
     January 01, 2017 - performance  Annual reporting to providers and patients on over 500 practice sites in MA  Publicly reported

416. Step 5: Set the Stage for Conducting the Survey | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
     December 01, 2019 - following issues: What is the most appropriate reporting unit (e.g., health plan survey results can be reported

417. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0/3.1: Narrative Comments | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-adult.html
     August 01, 2021 - Your comments will be shared with your provider (or may be reported publicly) but will never be matched

418. New Guide Offers Strategies To Reduce Clinician Burdens | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/blog/ahrqviews/burnout-in-primary-care-guide.html
     April 01, 2023 - physicians with emotional stress did not seek help; and more than 1 in 4 experiencing stress or burnout reported

419. Making Patients Part of Conversations About Their Care: Integrating Patient-Generated Health Data into Electronic Health Records | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/news/blog/ahrqviews/making-patients-part-of-conversations.html
     February 01, 2022 - It may include patient-reported outcomes, health-relevant behaviors, and biometric measures.

420. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     www.cahps.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - Most of the measures of physician quality are adapted from HEDIS indicators commonly reported at the