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361. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - Publicly reported quality-of-care measures influenced Wisconsin physician groups to improve performance

362. Improving Health Information Technology (IT) Patient Safety: A Resource List for Users of the AHRQ Health Information Technology Supplemental Item Set (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/patient-safety-technology-resources.pdf
     May 01, 2023 - The list does not enumerate the most frequently reported problems or the ones associated with the most

363. Distributed Cognition and the Role of Nurses in Diagnostic Safety in the Emergency Department (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/distributed-cognition-er-nurses.pdf
     August 01, 2022 - cross-checked their diagnosis with another physician by presenting a case and receiving feedback.42 The study reported … Diagnostic error in medicine: analysis of 583 physician-reported errors.

364. National Action Alliance to Advance Patient Safety Webinar Series (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/action-alliance/CMS-Aug-23-board-session.pdf
     August 22, 2023 - Board reviews patient-reported complaints and trends in patient experience and loyalty that indicate

365. Pain Management Injection Therapies for Low-back Pain: Topic Refinement (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/lbpinject-topicref.pdf
     March 03, 2014 - at some time in their lives, and a national survey of US adults in 2002 found that over one-quarter reported

366. An Overview of the CANDOR Process
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module8/module8-organizational-learning-sustainability.pptx
     August 20, 2015 - University of Missouri: Following development of a Care for the Caregiver program, the organization reported

367. Creating an Improvement Culture (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
     January 01, 2011 - the right-hand side there, you’ll see that in 2002, 11.5% of the folks in our primary service area reported

368. TeamSTEPPS Fundamentals Course: Module 3. Communication | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module3/igcommunication.html
     March 01, 2019 - between 1995 and 2005, ineffective communication was identified as the root cause of 66 percent of reported

369. Webinar #1: Fuzzy Set Analysis (Slide Presentation) | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar01/fuzzysets_slides.html
     July 01, 2013 - phone Practice+phone Practice+phone Patient access All BCBS BCBS Diabetes BCBS All All All; BCBS focus Reported

370. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
     November 02, 2017 - approximately 18% of members of Medicaid health plans and 13% of members of Medicare health plans reported

371. Specific Tools To Support Change (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
     January 01, 2011 - CAHPS Hospital Survey: Individual Items The survey includes two individual items that can be reported … can help create an infrastructure for reporting, collecting, and analyzing data about voluntarily reported

372. Operational Measurement of Diagnostic Safety: State of the Science (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/state-of-science.pdf
     April 02, 2020 - One limitation of current patient reporting systems is the lack of validated patient-reported questions … , akin to those intended for use by clinicians, are another potential mechanism to collect patient-reported … Diagnostic error in medicine: analysis of 583 physician-reported errors.

373. Potentially Preventable Readmissions: Conceptual Framework To Rethink the Role of Primary Care: Final Report (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-finalreport-update-2021.pdf
     January 01, 2021 - Patients reported feeling lost on how to obtain- home care providers, transportation, stable housing,

374. AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants: A Synthesis Report (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/final-impact-synthesis-report.pdf
     July 22, 2015 - Face-to-face meetings that created personal relationships were reported to be important for the success … Several practices reported that participation in the program greatly facilitated their achievement

375. AHRQ Slide Template 2004 (ppt file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar01/sl_fuzzyset.ppt
     May 14, 2013 - + phone Practice + phone Patient access All BCBS BCBS Diabetes BCBS All All All; BCBS focus Reported

376. Mod03-Gap-Analysis-Guide (pdf file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
     April 01, 2016 - These reports should be completed without associating individual participants with their reported remarks

377. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - all U.S hospitals for at least two of three conditions (heart failure, heart attack, and pneumonia) reported … Nurses on 3-South also reported being more aware of issues related to discharge, including patients’

378. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - In both cases, we examined agreement for the day and night shifts separately because many staff reported

379. CAUTI Sustainability: Embedding CAUTI Policies, Using Data to Monitor Proress and Hardwiring CUSP Principles | Agency for Healthcare Research and Quality
     talkingquality.ahrq.gov/hai/cauti-tools/archived-webinars/cauti-sustainability-slides.html
     December 01, 2017 - Below the photos is a table showing by department how many days since the last infection was reported

380. Final report: Realizing Improved Patient Care through Human-centered Design in the OR (pdf file)
     talkingquality.ahrq.gov/sites/default/files/2024-01/joseph3-report.pdf
     January 01, 2024 - the mobile workstation, because the 11 unit requires a power outlet for charging, and some staff reported