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1. Using Patient Input to Improve Diagnostic Safety | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/funding/grantee-profiles/grtprofile-bell.html
   March 01, 2022 - five patients reporting a perceived serious mistake following a review of their post-visit notes, as reported … Bell and her team developed and tested the framework for patient-reported diagnostic breakdowns that … After analyzing more than 2,000 patient-reported errors from 25,000 respondents, researchers identified … Among patients who reported a diagnostic error, the most common contributing factor patients reported … Drawing on data from the framework of patient-reported breakdowns, Dr.

2. Preventing Medication Errors in Ambulatory Care: The Importance of Establishing Regimen Concordance (pdf file)
   pcmh.ahrq.gov/downloads/pub/advances/vol1/Schillinger.pdf
   January 01, 2004 - Results: One hundred fifty-five patients (70.5 percent) reported no missed warfarin doses during the … perfect 30-day adherence, with those who reported non-adherence. … perfect 30-day adherence, with those who reported non-adherence. … Among those patients who reported perfect 30-day adherence, a comparison of patients who reported a … Comparing patients who reported a regimen greater in strength than that reported by the clinician (n

3. Medical Office Survey on Patient Safety Culture: 2018 User Database Report Part I Executive Summary (pdf file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/2018mosopsdatabasereport-execsumm.pdf
   April 01, 2018 - the highest average percent positive 76% Positive Medical offices with 20 or more providers reported … the lowest 67% Positive Ownership Physician-owned medical offices reported the highest average … percent positive 77% Positive Federal, State, or local government-owned medical offices reported the … with less than 1 year in their current medical office reported the highest average percent positive … 76% positive Respondents with 3-6 years reported the lowest 70% Positive What’s next?

4. Comparative Reports on Physicians | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/talkingquality/resources/comparative-reports/physicians.html
   October 01, 2022 - Performance scores are reported on the website for preventive care, care for chronic conditions such … Patient experience scores are also reported for some physician groups and ACOs. … Performance scores are reported on the website using symbols and numeric data. … Clinical quality measures are reported for asthma care, cancer screening, diabetes care, mental health … Performance scores are reported on the website using word icons.

5. Falls Dashboard | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/npsd/data/dashboard/falls.html
   September 01, 2023 - This dashboard includes information organized by fall at-a-glance (by age), commonly reported patient … activities prior to fall, and commonly reported risk factors for fall.

6. 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_cg_cahps_chartbook_execsummary.pdf
   January 01, 2017 - cahps® 2017 Clinician & Group Survey Database EXECUTIVE SUMMARY How patients from medical practices reported … HIGHEST SCORING MEASURES Provider Communication 85% of patients reported that providers always … communicated clearly and listened carefully. 79% of patients reported that office staff were always … LOWEST SCORING MEASURES 67% of patients reported always receiving timely appointments, care and … information. 73% of patients reported that providers always helped to coord inate their care.

7. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality
   pcmh.ahrq.gov/cpi/about/mission/arra/index.html
   December 01, 2014 - Consumers reported a statistically significant increase in awareness of AHRQ from wave 1 to wave 2 (4% … Clinicians reported a statistically significant increase in awareness of AHRQ from Wave 1 to Wave 2 ( … Clinicians also reported a statistically significant increase in awareness of the EHC Program (8% to … Of those who had heard of the EHC Program Web site, the number of clinicians who reported visiting the … Clinicians reported a slight increase in their intention to use EHC Program clinician products in the

8. Disseminating Breast Cancer Prevention to African American Women (pdf file)
   pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/clinicians-providers/iadapt/hugheshalbert.pdf
   December 19, 2014 - There were significant reductions in distrustAt baseline, 57% of women reported distrust of their providers … Similarly, 67% reported that they trusted researchers almost all or most of the time, but at follow-up … , 77% reported that trust.. … At baseline, 61% of women reported that being physically inactive increases risk of developing breast … Ninety-five percent of community-based dissemination adopters reported that they were extremely satisfied

9. The Medical Home: What Do We Know, What Do We Need to Know? A Review of the Earliest Evidence on the Effectiveness of the Patient-Centered Medical Home Model. Table 4.1 | PCMH Resource Center
   pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-table-4-1
   March 01, 2013 - hospital use, and ED use; 18 of 19 process of care measures RCT with low attrition at followup and no reported … patient experience of care outcomes; caregiver experience of care outcomes RCT with low attrition and no reported … of care outcomes; patient experience of care at 3 and 12 months; costs RCT with low attrition and no reported … patients—health outcomes and patient and caregiver experience of care RCT with low attrition and no reported

10. Early Evidence on the Patient-Centered Medical Home - Table 3.1 | PCMH Resource Center
    pcmh.ahrq.gov/page/early-evidence-patient-centered-medical-home-table-31
    February 01, 2012 - hospital use, and ED use; 18 of 19 process of care measures RCT with low attrition at followup and no reported … experience of care outcomes; caregiver experience of care outcomes RCT with low attrition and no reported … care outcomes; patient experience of care at 3 and 12 months; costs RCT with low attrition and no reported … patients—health outcomes and patient and caregiver experience of care RCT with low attrition and no reported

11. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
    April 01, 2017 - Of these, n=175 or 44.3 percent reported they deliver inpatient care, n=89 or 22.5 percent reported they … reported they work as registered nurses and 27 as advanced practice nurses. … Respondents reported working predominantly in intensive care: 260 respondents reported working in some … An additional seven respondents reported working specifically in a neonatal ICU. … Due to this issue, valid percentages are not reported. iii.

12. Findings form the 2022 Surveys on Patient Safety Culture (SOPS®) Medical Office Database Overview Infographic (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/MOSOPS-2022-Overview-Infographic-508.pdf
    January 01, 2022 - Response Rate Highest Scoring Composite Measures Patient Care Tracking/ Followup 85% of respondents reported … OTHER FINDINGS Overall Ratings on Quality Highest Rated Equitable 83% of respondents reported that … Lowest Rated Timely 57% of respondents reported that their medical office is "Excellent" or "Very

13. 2020 SOPS Medical Office Database Report Executive Summary Overview Infographic (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2020_MOSOPS_Infographic.pdf
    January 01, 2020 - Support for Patient Safety Teamwork Highest Scoring Composite Measure 88% of respondents reported … Highest Rated Equitable 84% of respondents reported that their medical office is "excellent" or … Lowest Rated Timely 56% of respondents reported that their medical office is "excellent" or "very

14. How Does the NPSD Work? | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/npsd/how-does-npsd-work/index.html
    February 01, 2024 - Only data for CFER-H have been reported to the PSOPPC/NPSD; therefore, they are the only source of data … NPSD Data Are Unique The data presented by the NPSD differ from clinical quality measures reported … Clinical quality measures reported by other agencies typically focus on all eligible members of the population

15. Survey on Patient Safety (facility version) (doc file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.doc
    November 15, 2019 - When an event is reported, it feels like the person is being written up, not the problem (1 (2 (3 … questions when something does not seem right (1 (2 (3 (4 (5 SECTION D: Frequency of Events Reported … In your work area/unit, when the following mistakes happen, how often are they reported? … When a mistake is made, but has no potential to harm the patient, how often is this reported? … When a mistake is made that could harm the patient, but does not, how often is this reported?

16. Diagnostic Safety Grants Awarded in FY 2019 | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/diagnostic-safety/research/grants-2019.html
    March 01, 2024 - patient-centered framework co-designed with patients/families and care partners to measure and categorize patient-reported … apply this new analytic tool to establish the incidence, types, and contributing factors to patient-reported … use and impact of this method on the diagnostic process measuring safety (incidence/types of patient-reported

17. NPSD Data Spotlight - Patient Safety and COVID-19: A Qualitative Analysis of Concerns During the Public Health Emergency (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/npsd/data/spotlights/spotlight-ptsafety-and-covid-19.pdf
    November 01, 2021 - The report date, or the date that the event is reported into a system by a provider, indicated that … all 80 records with this limited information were reported between March 2020 and May 2020. … For incidents that involved a patient, the PSOs reported patient age and sex for 26 (8.6%) records, … with race and ethnicity not being reported for any records. … Many of the patient safety concerns reported where COVID-19 was identified in the description of the

18. Hospital Survey on Patient Safety Culture Version 2.0: Composites and Items (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
    August 01, 2019 - When an event is reported in this unit, it feels like the person is being written up, not the problem … When a mistake is caught and corrected before reaching the patient, how often is this reported? … When a mistake reaches the patient and could have harmed the patient, but did not, how often is this reported … Reliability of this composite measure—Cronbach’s alpha (3 items) = .72 Number of Events Reported … In the past 12 months, how many patient safety events have you reported?

19. Understanding SOPS® Surveys: A Primer for New Users - Hare (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
    January 01, 2022 - Respondent Demographics Composite Measure Results Item Results Patient Safety Rating Number of Events Reported … Comparative Results Composite Measures Results Item Results Patient Safety Rating Number of Events Reported … Staff Position Composite Measure Results Item Results Patient Safety Rating & Number of Events Reported … Unit/Work Area Composite Measure Results Item Results Patient Safety Rating & Number of Events Reported … Unit/Work Area Composite Measure Results Item Results Patient Safety Rating & Number of Events Reported

20. TeamSTEPPS Video: Limited English Proficiency Safety: Checkback | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/teamstepps-program/resources/additional/check-back.html
    July 01, 2023 - Limited English Proficiency Safety: Checkback (57 seconds) Clarifying the meaning of a patient’s reported … , is reinforced when a Spanish-speaking translator intervenes to clarify the meaning of a patient’s reported