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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt-ig.pptx
    January 20, 2006 - Office-Based Teams Instructor Guide for OFFICE-BASED CARE Change Management ® TeamSTEPPS | Office-Based Care Change Management Slide ‹#› INTRODUCTION INSTRUCTOR NOTE: In this module, you will present information about change management and how to achieve a culture of safety. Cultivating a culture of sa…
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/opioids/compendium/opioids-case-study-risk-screening.pdf
    December 15, 2023 - Implementing Opioid Risk Screening for Older Adults Using Automated Patient Reminders in an Electronic Health Record Case Study 1 Intervention: Many older adults experience chronic pain that requires long term opioid therapy (LTOT). The physician- owner, who also acts as a quality improvement (QI) lead at Pearl F…
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 5) Overview of Communication Competencies Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies behaviors to help clinicians build partnerships with pa…
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module2/ts2-0ltc_module2_teamstructure_evbase.pdf
    January 01, 2012 - Module 2: Evidence Base TeamSTEPPS 2.0 for Long-Term Care Evidence Base: Team Structure – B-2-23 Team Structure Evidence Base: Team Structure Team structure is an important consideration for TeamSTEPPS®. Without the proper teamwork structure, teams are less effective and cannot offer quality care. A tea…
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/engaging-champions.pdf
    April 01, 2022 - Making It Work Tip Sheet: Engaging Physician Champions in Preventing CLABSI and CAUTI AHRQ Safety Program for Intensive Care Units: Preventing CLABSI and CAUTI Making It Work Tip Sheet Engaging Physician Champions in Preventing CLABSI and CAUTI This “Making It Work” tip sheet provides additional informa…
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/slleadership.pptx
    February 02, 2006 - newbref Leading Teams TEAMSTEPPS 05.2 Mod 4 2.0 Page ‹#› Leading Teams 1 Page ‹#› 2 INSTRUCTIONS: Begin by selecting a leader and scribe for your group. The group will have 10 minutes to address the questions, record your answers, and report back to the group at large. Exercise: Leadership TEAMSTEPPS…
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
    March 13, 2014 - TeamSTEPPS 2.0 Quick Reference Guide to TeamSTEPPS Action Planning TeamSTEPPS 2.0 Guide to Action Quick Reference - 1 The Quick Reference Guide to TeamSTEPPS Action Planning Step 1: Create a Change Team Objective: To create a team of leaders and staff members with the authority, expertise, credibility, …
  8. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/ebteamstruct.pdf
    January 01, 2012 - TeamSTEPPS 2.0 Evidence Base: Team Structure TeamSTEPPS 2.0 Evidence Base: Team Structure – B-2-23 Team Structure Evidence Base: Team Structure Team structure is an important consideration for TeamSTEPPS ® . Without the proper teamwork structure, teams are less effective and cannot offer quality patient c…
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6l.pdf
    August 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Planned Visits The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.L. Planned Visits Visit the AHRQ Website for the fu…
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
    July 01, 2015 - Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey Page 1 of 4 Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey In July 2015, the Agency for Healthcare Research and Quality (AHRQ) released version 3.0 of the CAHPS Clinici…
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-scale-improvements.pdf
    January 07, 2022 - Job Aid: Helping Practices Scale Improvements Primary Care Practice Facilitator Training Series 1 Job Aid: Helping Practices Scale Improvements Once a practice has tested and refined a change using plan-do-study-act (PDSA) cycles, they are ready to implement. Strategies you and a practice can us…
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-module-handouts.docx
    July 01, 2023 - Implementation Module Handouts Implementation Module Handouts Use these handouts to help your team implement the Safety Program in Perinatal Care. For each tool, follow the actions listed to develop information to fill in the tables. Hospital AIM Team Staff List Actions: Select members for a multidisciplinary Hospit…
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/health-literacy-cg-cahps-adult-spanish-2357-3b.docx
    December 20, 2017 - CAHPS® Clinician & Group Survey 3.0 Supplemental Items: Health Literacy Population Version: Adult Supplemental Items for the CAHPS® Clinician & Group Survey 3.0 Topic: Health Literacy Population Version: Adult Language: Spanish Users of the CAHPS® Clinician & Group Survey are free to incorporate supplemental ite…
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/2_mark_schuster.pdf
    January 22, 2015 - Introducing the CAHPS Child Hospital Survey Child HCAHPS: A New Experience of Care Survey Mark A. Schuster, MD, PhD Center of Excellence for Pediatric Quality Measurement January 22, 2015 Funding: AHRQ/CMS U18HS020513 13 Outline • Pediatric Quality Measures Program • Developm…
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-5-working-with-safety-net-practices.pdf
    September 01, 2015 - Primary Care Practice Facilitation Curriculum Module 5: Special Considerations When Working With Safety Net Practices Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Primary Care Practice Facilitation Curriculum Module 5: Special Considerations When Working…
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/action-alliance/public-action-alliance-slides-040323_LOCKED.pdf
    May 25, 2023 - The National Action Alliance to Advance Patient Safety Summer Webinar Series - PowerPoint Presentation The National Action Alliance to Advance Patient Safety Summer Webinar Series Robert Otto Valdez, Ph.D. Director Agency for Healthcare Research & Quality April 25, 2023 Welcome and Thank-You! Presenter Notes P…
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_9_AdvisorTrain_508.docx
    March 06, 2013 - Strategy 1: Working with Patients & Families as Advisors (Tool 9) Patient and Family Advisor Orientation Manual Strategy 1: Working with Patients & Families as Advisors (Tool 9) [Type text] [Type text] [Type text] Strategy 1: Working With Patients & Families as Advisors (Tool 9) Guide to Patient and Family Engagem…
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
    March 27, 2008 - High-Hanging Fruit: Improving Transitions in Health Care High-Hanging Fruit: Improving Transitions in Health Care Shawna J. Perry, MD; Robert L. Wears, MD, MS; Emily S. Patterson, PhD Abstract Discussions about enhancing the safety of transitions in health care have been disjointed. Respected health care …
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/scenarios/ts2-0ltc_scenarios.pdf
    April 24, 2017 - TeamSTEPPS Long-Term Care Specialty Scenarios TeamSTEPPS 2.0 for Long-Term Care Specialty Scenarios – 1 LTC Specialty Scenarios Long-Term Care Specialty Scenarios These specialty scenarios can be used to customize the TeamSTEPPS scenarios, vignettes, and practical exercises for long-term care st…
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Karsh.pdf
    April 22, 2004 - Work System Analysis: The Key to Understanding Health Care Systems 337 Work System Analysis: The Key to Understanding Health Care Systems Ben-Tzion Karsh, Samuel J. Alper Abstract Many articles in the medical literature state that medical errors are the result of systems problems, require systems analyses, a…

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