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1. 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
   cahpsdatabase.ahrq.gov/files/2019_CG_CAHPS_Chartbook_Executive_Summary.pdf
   January 01, 2019 - CAHPS® 2019 Clinician & Group Survey Database How 330,390 patients from 2,002 medical practices reported … HIGHEST SCORING MEASURES Prov ider Communica t ion 85% of patients reported that providers always … Office Staff 79% of patients reported that office staff were always helpful and respectfu l. … Access 65% of patients reported always receiv ing timely appointments, care, and information.

2. 2018 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
   cahpsdatabase.ahrq.gov/files/2018_CG_CAHPS_Chartbook_Executive_Summary.pdf
   January 01, 2018 - Survey Database Chartbook Executive Summary How 313,706 pa1tients from 2,024 medica l practices reported … Provider 85% of patients reported that providers always communicated Clearly and listened carefully … that office staff were always helpful and respectful. 73% of patients reported that providers … of patients reported always receiving t imely appointments, care, and information. 55% of pat … ients reported that providers always talked about their health goals and difficulties wi th self-care

3. 2017 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
   cahpsdatabase.ahrq.gov/files/2017_CG_CAHPS_Chartbook_Executive_Summary.pdf
   January 01, 2017 - cahps® 2017 Clinician & Group Survey Database EXECUTIVE SUMMARY How patients from medical practices reported … HIGHEST SCORING MEASURES Provider Communication 85% of patients reported that providers always … communicated clearly and listened carefully. 79% of patients reported that office staff were always … LOWEST SCORING MEASURES 67% of patients reported always receiving timely appointments, care and … information. 73% of patients reported that providers always helped to coord inate their care.

4. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2018CAHPSClinicianGroupChartbook.pdf
   October 01, 2019 - OVERVIEW How 31.3,706 patients from 2,024 medical practices reported 6 measures of patient experience … that office staff were always helpfu I and respectful. 73% of patients reported that providers … , car e, and information. 55% of patients reported that providers always talked about their health … ZIP code was self-reported at the practice-site level. … This information was self-reported at the practice-site level.

5. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2019CAHPSClinicianGroupChartbook.pdf
   October 01, 2020 - HIGHEST SCORING MEASURES Provider Communication 85% of patients reported that providers always … Office Staff 79% of pat ients reported that office staff were always helpfu l and respectfu l. … Access 65% of patients reported always receiv ing timely appointments, care, and information. … ZIP code was self-reported at the practice-site level. … This information was self-reported at the practice-site level.

6. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroupChartbook.pdf
   June 01, 2015 -  Highest scores for all survey versions are reported for the Provider Communication composite, … Lowest scores are reported for the Access composite. … The highest Provider Rating score was reported in Wisconsin (87 percent). … The Visit Adult survey did not have any reported provider types submitted. … This information was self-reported at the practice site level.

7. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/Files/2014CAHPSClinicianGroupChartbook.pdf
   June 01, 2015 -  Highest scores for all survey versions are reported for the Provider Communication composite, … Lowest scores are reported for the Access composite. … The highest Provider Rating score was reported in Wisconsin (87 percent). … The Visit Adult survey did not have any reported provider types submitted. … This information was self-reported at the practice site level.

8. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook.pdf
   October 01, 2016 - About the CAHPS Database The summary results presented in this Chartbook are compiled from data reported … Adult Medicaid version 4.0. (2) From 2013-2016, the Database reported version 5.0 for Adult Medicaid … Child Medicaid version 4.0. (2) From 2013-2016, the Database reported version 5.0 for Child Medicaid … 19 21 Number of Respondents 26,232 9,149 11,762 13,466 14,999 Notes: (1) In 2011, the Database reported … CHIP Medicaid version 4.0. (2) From 2013-2016, the Database reported version 5.0 for CHIP Medicaid.

9. 2017 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2017CAHPSClinicianGroupChartbook.pdf
   October 01, 2018 - More than 20 providers 31,566 65% 88% 82% 73% 81% * The number of providers working per week was self-reported … However, users can compare their results to similar organizations using the reported practice site characteristics … Census Bureau’s regions, based on the practice sites’ self-reported State and ZIP code information1. … This information was self-reported at the practice-site level. … Group Survey Database 2017 Chartbook 11 Survey Completion Mode Survey completion mode is reported

10. 2016 CAHPS Health Plan Survey Database
    cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook.htm
    October 01, 2016 - About the CAHPS Database The summary results presented in this Chartbook are compiled from data reported … Adult Medicaid version 4.0. (2) From 2013-2016, the Database reported version 5.0 for Adult Medicaid … Child Medicaid version 4.0. (2) From 2013-2016, the Database reported version 5.0 for Child Medicaid … 14,999 Notes: (1) In 2011, the Database reported … CHIP Medicaid version 4.0. (2) From 2013-2016, the Database reported version 5.0 for CHIP Medicaid.

11. 2020 CAHPS Health Plan Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2020CAHPSHealthPlanChartbook.pdf
    January 01, 2021 - The summary results presented in this Chartbook are compiled from data reported in the CAHPS Health … These questions are not publicly reported due to lack of data. … Adult Medicaid version 4.0. (2) From 2013-2020, the Database reported Adult Medicaid version 5.0. … Child Medicaid version 4.0. (2) From 2013-2020, the Database reported Child Medicaid version 5.0. … CHIP Medicaid version 4.0. (2) From 2013-2020, the Database reported CHIP Medicaid version 5.0.

12. The Benefits of Submitting Your CG-CAHPS Data to the CAHPS Database (pdf file)
    cahpsdatabase.ahrq.gov/files/CG/The_Benefits_of_Submitting_CG_Data_to_CAHPS_Database_2014.pdf
    January 01, 2014 - For example, data collected by survey users in 2014 are submitted and reported in 2015. … No identifying information is ever reported on the public-facing portion of the site.

13. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook.pdf
    October 01, 2017 - About the CAHPS Database The summary results presented in this Chartbook are compiled from data reported … Adult Medicaid version 4.0. (2) From 2013-2017, the Database reported version 5.0 for Adult Medicaid … 68,697 88,694 85,003 66,804 60,153 91,049 79,058 103,283 Notes: (1) From 2007-2011, the Database reported … Child Medicaid version 4.0. (2) From 2013-2017, the Database reported version 5.0 for Child Medicaid … CHIP Medicaid version 4.0. (2) From 2013-2017, the Database reported version 5.0 for CHIP Medicaid.

14. 2017 CAHPS Health Plan Survey Database
    cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook.htm
    October 01, 2017 - About the CAHPS Database The summary results presented in this Chartbook are compiled from data reported … Adult Medicaid version 4.0. (2) From 2013-2017, the Database reported version 5.0 for Adult Medicaid … Child Medicaid version 4.0. (2) From 2013-2017, the Database reported version 5.0 for Child Medicaid … 15,221 Notes: (1) In 2011, the Database reported … CHIP Medicaid version 4.0. (2) From 2013-2017, the Database reported version 5.0 for CHIP Medicaid.

15. 2021 Medicaid and Children's Health Insurance Program (CHIP) Chartbook: What Enrollees Say About Their Experiences With Their Health Plans and Medical Care (pdf file)
    cahpsdatabase.ahrq.gov/files/2021CAHPSHealthPlanChartbook.pdf
    December 01, 2021 - Adult Medicaid version 4.0. (2) From 2013-2020, the Database reported Adult Medicaid version 5.0. ( … 3) In 2021, the Database reported Adult Medicaid version 5.0 and 5.1 combined. … Child Medicaid version 4.0. (2) From 2013-2020, the Database reported Child Medicaid version 5.0. ( … 3) In 2021, the Database reported Child Medicaid version 5.0 and 5.1. … reported Child Medicaid version 5.0 and 5.1.

16. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2019CAHPSHealthPlanChartbook.pdf
    October 01, 2019 - The summary results presented in this Chartbook are compiled from data reported in the CAHPS Health … Adult Medicaid version 4.0. (2) From 2013-2019, the Database reported Adult Medicaid version 5.0. … 85,003 66,804 60,153 91,049 79,058 103,283 79,736 72,429 Notes: (1) From 2009-2011, the Database reported … Child Medicaid version 4.0. (2) From 2013-2019, the Database reported Child Medicaid version 5.0. … CHIP Medicaid version 4.0. (2) From 2013-2019, the Database reported CHIP Medicaid version 5.0.

17. 2014 Chartbook: What Patients Say About Their Health Care Providers and Clinics
    cahpsdatabase.ahrq.gov/files/2014CAHPSClinicianGroup.htm
    June 01, 2015 - Lowest scores are reported for the Access composite. … For the Provider Communication composite, the highest score is reported in South Carolina (90 percent … The highest Provider Rating score was reported in Wisconsin (87 percent). Table 1-4. … The Visit Adult survey did not have any reported provider types submitted. Table 4-4. … This information was self-reported at the practice site level.

18. Aggregated Data | The CAHPS® Database
    cahpsdatabase.ahrq.gov/default_landing.aspx
    January 01, 2025 - Contribute to aggregated data reported in products such as the Chartbooks and the CAHPS Data Tools.

19. Aggregated Data | The CAHPS® Database
    cahpsdatabase.ahrq.gov/Default_landing.aspx
    January 01, 2025 - Contribute to aggregated data reported in products such as the Chartbooks and the CAHPS Data Tools.

20. 2018 CAHPS Health Plan Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2018CAHPSHealthPlanChartbook.pdf
    October 01, 2018 - About the CAHPS Database The summary results presented in this Chartbook are compiled from data reported … Adult Medicaid version 4.0. (2) From 2013-2018, the Database reported version 5.0 for Adult Medicaid … Specialist Rating of Health Plan Rating of all Health Care Notes: (1) From 2008-2011, the Database reported … Child Medicaid version 4.0. (2) From 2013-2018, the Database reported version 5.0 for Child Medicaid … CHIP Medicaid version 4.0. (2) From 2013-2018, the Database reported version 5.0 for CHIP Medicaid.