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  1. www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - The Impact of Service Recovery Programs References    Download Strategy 6P:   Service Recovery … References Zemke R, Bell CR. Knock your socks off service recovery . … Return to Contents References Results by Enrollee Population .
  2. www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/table-2.html
    July 01, 2022 - High-Risk Situations for Medication Reconciliation Conclusion References Appendix: The MATCH Work
  3. www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/table-4.html
    July 01, 2022 - High-Risk Situations for Medication Reconciliation Conclusion References Appendix: The MATCH Work
  4. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-m.pdf
    May 01, 2017 - reprocessing equipment To help prevent infections, health care professionals in the endoscopy suite should: References
  5. www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-3.html
    July 01, 2022 - High-Risk Situations for Medication Reconciliation Conclusion References Appendix: The MATCH Work
  6. www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-10.html
    July 01, 2022 - High-Risk Situations for Medication Reconciliation Conclusion References Appendix: The MATCH Work
  7. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-nhqdr-es-rev.pdf
    January 01, 2023 - Long-Term Care Summary National Healthcare Expenditures Summary Geographic Variations in Care References … COVID-19 Tracking COVID-19: National Measures of COVID-19 Activity NHQDR Special Emphasis Topics References … Emergency Department Wait Times COVID-19 and Patient Safety Discussion and Conclusions Resources References … Impact of Nursing Home Staff Shortages on Quality Findings Discussion and Conclusions Resources References … on Perception of Care Provided via Telehealthcare Are Mixed Discussion and Conclusions Resources References
  8. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d4h_pdi10-sepsis-bestpractices.pdf
    May 17, 2016 - timely manner Authority/Accountability • Senior leadership mandating protocol for all providers References … Processes Policies/Protocols Tools Staff Required Equipment Communication Authority/Accountability References
  9. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4v_combo_pdi10-sepsis-bestpractices.pdf
    May 17, 2016 - timely manner Authority/Accountability • Senior leadership mandating protocol for all providers References … Processes Policies/Protocols Tools Staff Required Equipment Communication Authority/Accountability References
  10. www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
    May 01, 2017 - Advisors1 Be a Partner in Your Care1 26 AHRQ Safety Program for Perinatal Care Patient & Family 26 References … Health Administration Press; 2004:93-112. 27 AHRQ Safety Program for Perinatal Care Patient & Family References
  11. www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-slides.html
    July 01, 2023 - Slide 18: References Bates DW, Cullen DJ, Laird N, et al. … Slide 19: References Klevens M, Edwards J, Richards C, et al.
  12. www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-slides.html
    July 01, 2023 - Slide 21: References Battles JB, Kaplan HS, Van der Schaaf TW, et al. … Slide 22: References Sensemaking.
  13. www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/methods.html
    October 01, 2015 - Grants Key Themes Across Grants Key Study Outcomes Across Grants Conclusions and Implications References
  14. www.cpsi.ahrq.gov/ncepcr/tools/obesity/obpcp-tool12.html
    May 01, 2014 - Bridge and Returning Chapter 6: Reflections on the Critical Elements for Successful Bridge Building References
  15. www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/cost/guide.html
    October 01, 2015 - Transformation Synthesis Report: Methods and Results From the AHRQ Estimating Costs Research Grants References … Methodological References Cited by Grantees Introduction and Purpose This Practical … References and appendixes provide additional detail for readers who wish to learn more about each method
  16. www.cpsi.ahrq.gov/ncepcr/reports/cost-guide/practical-guide.html
    February 01, 2017 - Transformation Synthesis Report: Methods and Results From the AHRQ Estimating Costs Research Grants References … Methodological References Cited by Grantees Introduction and Purpose This Practical … References and appendixes provide additional detail for readers who wish to learn more about each method
  17. www.cpsi.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - References Slide 30. References   Slide 1. … References [ D ] Select for Text Description . Return to Contents Slide 30. … References [ D ] Select for Text Description .
  18. www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/figure-2txt.html
    July 01, 2022 - High-Risk Situations for Medication Reconciliation Conclusion References Appendix: The MATCH Work
  19. www.cpsi.ahrq.gov/ncepcr/tools/assessments/health-ap9.html
    July 01, 2022 - Appendix 10:  Health Assessment Information for Patients Appendix 11:  Patient Feedback Survey Example References
  20. www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
    February 01, 2020 - The Business Case for Improving Patient Experience References Download Section 2: Why Improve … Return to Contents References Sequist TD, Schneider EC, Anastario M, et al.

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