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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - The Impact of Service Recovery Programs References
Download Strategy 6P:
Service Recovery … References
Zemke R, Bell CR. Knock your socks off service recovery . … Return to Contents
References
Results by Enrollee Population .
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/table-2.html
July 01, 2022 - High-Risk Situations for Medication Reconciliation
Conclusion
References
Appendix: The MATCH Work
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/table-4.html
July 01, 2022 - High-Risk Situations for Medication Reconciliation
Conclusion
References
Appendix: The MATCH Work
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-m.pdf
May 01, 2017 - reprocessing equipment
To help prevent infections, health care professionals in the endoscopy suite should:
References
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-3.html
July 01, 2022 - High-Risk Situations for Medication Reconciliation
Conclusion
References
Appendix: The MATCH Work
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/appendix/app-10.html
July 01, 2022 - High-Risk Situations for Medication Reconciliation
Conclusion
References
Appendix: The MATCH Work
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023-nhqdr-es-rev.pdf
January 01, 2023 - Long-Term Care
Summary
National Healthcare Expenditures
Summary
Geographic Variations in Care
References … COVID-19
Tracking COVID-19: National Measures of COVID-19 Activity
NHQDR Special Emphasis Topics
References … Emergency Department Wait Times
COVID-19 and Patient Safety
Discussion and Conclusions
Resources
References … Impact of Nursing Home Staff Shortages on Quality
Findings
Discussion and Conclusions
Resources
References … on Perception of Care Provided via Telehealthcare Are Mixed
Discussion and Conclusions
Resources
References
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/d4h_pdi10-sepsis-bestpractices.pdf
May 17, 2016 - timely manner
Authority/Accountability
• Senior leadership mandating protocol for all providers
References … Processes
Policies/Protocols
Tools
Staff Required
Equipment
Communication
Authority/Accountability
References
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4v_combo_pdi10-sepsis-bestpractices.pdf
May 17, 2016 - timely manner
Authority/Accountability
• Senior leadership mandating protocol for all providers
References … Processes
Policies/Protocols
Tools
Staff Required
Equipment
Communication
Authority/Accountability
References
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/engagement.pptx
May 01, 2017 - Advisors1
Be a Partner in Your Care1
26
AHRQ Safety Program for Perinatal Care
Patient & Family
26
References … Health Administration Press; 2004:93-112.
27
AHRQ Safety Program for Perinatal Care
Patient & Family
References
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/understand-sci-slides.html
July 01, 2023 - Slide 18: References
Bates DW, Cullen DJ, Laird N, et al. … Slide 19: References
Klevens M, Edwards J, Richards C, et al.
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-slides.html
July 01, 2023 - Slide 21: References
Battles JB, Kaplan HS, Van der Schaaf TW, et al. … Slide 22: References
Sensemaking.
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www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/synthesis-report/methods.html
October 01, 2015 - Grants
Key Themes Across Grants
Key Study Outcomes Across Grants
Conclusions and Implications
References
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www.cpsi.ahrq.gov/ncepcr/tools/obesity/obpcp-tool12.html
May 01, 2014 - Bridge and Returning
Chapter 6: Reflections on the Critical Elements for Successful Bridge Building
References
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www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/cost/guide.html
October 01, 2015 - Transformation
Synthesis Report: Methods and Results From the AHRQ Estimating Costs Research Grants
References … Methodological References Cited by Grantees
Introduction and Purpose
This Practical … References and appendixes provide additional detail for readers who wish to learn more about each method
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www.cpsi.ahrq.gov/ncepcr/reports/cost-guide/practical-guide.html
February 01, 2017 - Transformation
Synthesis Report: Methods and Results From the AHRQ Estimating Costs Research Grants
References … Methodological References Cited by Grantees
Introduction and Purpose
This Practical … References and appendixes provide additional detail for readers who wish to learn more about each method
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www.cpsi.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - References Slide 30. References
Slide 1. … References
[ D ] Select for Text Description .
Return to Contents
Slide 30. … References
[ D ] Select for Text Description .
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/match/figure-2txt.html
July 01, 2022 - High-Risk Situations for Medication Reconciliation
Conclusion
References
Appendix: The MATCH Work
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www.cpsi.ahrq.gov/ncepcr/tools/assessments/health-ap9.html
July 01, 2022 - Appendix 10: Health Assessment Information for Patients
Appendix 11: Patient Feedback Survey Example
References
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - The Business Case for Improving Patient Experience References
Download Section 2: Why Improve … Return to Contents
References
Sequist TD, Schneider EC, Anastario M, et al.