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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/new-cahps-tools-px-measurement-webcast.pdf
    June 25, 2025 - New CAHPS Tools for Patient Experience Measurement: Slide Presentation New CAHPS Tools for Patient Experience Measurement A Webcast Presented by the AHRQ CAHPS User Network Wednesday, June 25, 2025 1:00 – 2:00 pm ET Technical Info • Audio issues • Poor connection • Use Q&A to submit questions 2 Agenda …
  2. www.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures.html
    June 01, 2018 - Chartbook on Person- and Family-Centered Care Measures of Person- and Family- Centered Care Previous Page Next Page Table of Contents Chartbook on Person- and Family-Centered Care Acknowledgments Person- and Family-Centered Care Summary of Trends Measures of Person- and Family- Centered Care…
  3. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2014chartbooks/hispanichealth/2014nhqdr-hispanichealth-pt1.pptx
    October 01, 2015 - Standardized infection ratios for central line-associated bloodstream infections and surgical site infections, 2009–2012 National Healthcare Quality and Disparities Report Chartbook on Health Care for Hispanics October 2015 This presentation contains notes. Select View, then Notes page to read them. 1 Goals of the…
  4. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/pso-brochure.pdf
    March 01, 2020 - Choosing a Patient Safety Organization Choosing a Patient Safety Organization Background You are committed to making healthcare safer and better for your patients. One of the challenges to achieving this goal is the concern that patient safety information that you or your organization create as part of the ca…
  5. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
    March 01, 2021 - The Five Principles of Effective Primary Care-Based Care Coordination for Reducing Potentially Preventable Readmissions Final Report: Potentially Preventable Readmissions: A Conceptual Framework To Rethink the Role of Primary Care: Addendum 1 The Five Principles of Effective Primary Care-Based Care Coordination fo…
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-analysis-webcast-examples-3.pdf
    March 03, 2021 - Improving Patient Experience: Data Analysis Methods webcast - VA Examples of Patient Experience Improvement: Veterans Health Administration Jennifer Purdy: Executive Director, VA Patient Experience Program Jim Schaefer: Director of Surveys , Analytics & Performance Integration Webcast Sponsored by AHRQ March 3,…
  7. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/spanish-hospital-ve-supp-item-set-2022.docx
    January 01, 2022 - SOPS® Value and Efficiency Supplemental Items for the SOPS Hospital Survey - Spanish SOPS® Value and Efficiency Supplemental Item Set for the SOPS Hospital Survey 2.0 Language: Spanish Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess th…
  8. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursing-home-survey-english-2.0.pdf
    June 05, 2025 - SOPS Nursing Home Survey Version 2.0 SOPS® Nursing Home Survey Version: 2.0 Language: English • For more information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a web-based survey, and preparing and analyzing data, and produc…
  9. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-knowledge-assessment.pdf
    February 01, 2022 - TeamSTEPPS for Diagnosis Improvement: Knowledge Assessment TeamSTEPPS® for Diagnosis Improvement Knowledge Assessment This knowledge assessment tests the participants’ knowledge of the teamwork principles demonstrated in the TeamSTEPPS for Diagnosis Improvement course. 1. TeamSTEPPS provides resources to optimize…
  10. www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/implementing-cms-measure-slides.pdf
    May 13, 2025 - Implementing the CMS Patient Safety Structural Measure: Slide Presentation Implementing the CMS Patient Safety Structural Measure NATIONAL WEBINAR SERIES May 13, 2025 Housekeeping Instructions • This webinar will be recorded and available for viewing on the National Action Alliance website. • Please use the ‘…
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pptx
    June 02, 2025 - PowerPoint Presentation Warm Handoff Plus AHRQ Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families The Agency for Healthcare Research and Quality, or AHRQ, funded the development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Fami…
  12. Warm Handoff Plus (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pdf
    June 02, 2025 - Warm Handoff Plus Warm Handoff Plus AHRQ Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Presenter Presentation Notes The Agency for Healthcare Research and Quality, or AHRQ, funded the development of a Guide to Improving Patient Safety in Pr…
  13. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/ppe-covid19-audit-tracking-tool-userguide.pdf
    April 01, 2021 - USER GUIDE: Personal Protective Equipment (PPE) COVID-19 Observational Audit Data Tracking Tool for Use in Skilled Nursing Facilities USER GUIDE: Personal Protective Equipment (PPE) COVID-19 Observational Audit Data Tracking Tool for Use in Skilled Nursing Facilities Introduction This user guide p…
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_6_Pres_TX_508.pdf
    June 02, 2025 - Strategy 2: Communicating for Improve Quality (Tool 6) Guide to Patient & Family Engagement Insert hospital logo here Communicating to Improve Quality Training [Hospital Name | Presenter name and title | Date of presentation] Strategy 2: Communicating to Improve Quality Training (Tool 6) Today’s …
  15. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra_1415-p005-2-ef.pdf
    October 01, 2014 - Measure: Behavior Therapy as First-Line Treatment for Preschool-Aged Children with ADHD Measure: Behavior Therapy as First-Line Treatment for Preschool-Aged Children with ADHD Measure Developer: Pediatric Measurement Center of Excellence (PMCoE) Numerator Denominator Exclusions Data Source(s) Patients for wh…
  16. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0198-table10-figures1-2.pdf
    July 16, 2015 - Overuse of Computed Tomography Scans for the Evaluation of Children with a First Generalized Afebrile, Atraumatic Seizure: Table 10 and Figures 1 & 2 Table 10: Evidence Regarding Overuse of Imaging for the Evaluation of Children with Afebrile, Atraumatic Seizures Type of Evidence Key Findings Level of Ev…
  17. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2024-hsops-identifiable-conf-agreement.pdf
    January 01, 2024 - Hospital Survey on Patient Safety Culture Database: Hospital-Identifiable Research Abstract Form SOPS Hospital Survey Confidentiality Agreement – April 2024 Page 1 of 4 Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture Database CONFIDENTIALITY AGREEMENT FOR D…
  18. www.ahrq.gov/teamstepps-program/curriculum/implement/teach.html
    January 01, 2024 - Teaching Implementation Planning     Present Slide 22, "Implementation Planning"; use this slide to transition to implementation planning. Note that you need to consider measurement when implementing TeamSTEPPS, but it is not the only thing. Explain that implementation planning will equip trainees with a 10-s…
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
    January 01, 2017 - CAHPS Elicitation Protocol Webcast Development and Testing of the CAHPS Elicitation Protocol Mark Schlesinger Yale School of Public Health www.ahrq.gov/cahps Goals for narrative elicitation: specifics We aspired to collect narratives that are: • Complete: provide a full picture of the experiences that matter…
  20. www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/hycr-tools-resources-guide.pdf
    June 02, 2025 - Hybrid Cardiac Rehabilitationi (HYCR) Tools and Resources Guide AHRO's Initiative To Increase Use of Cardiac Rehabilitation .. = H Agency for Healthcare Research and Quality …

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