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  1. www.ahrq.gov/talkingquality/resources/design/testing.html
    September 01, 2019 - Testing the Design of a Quality Report By Getting User Feedback User testing with people who represent your intended audience is the best way to ensure that your report design is clear and effective. Use Interviews To Collect Feedback From Users For most purposes, you will learn much more from users if you …
  2. www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/api.html
    August 01, 2022 - Event Investigation and Analysis Guide: Appendix I Glossary Adverse safety event: a deviation from generally accepted performance standards that reaches the patient and results in moderate to severe harm or death. Anchoring bias:   the tendency to make all information fit into a preconceived story, causing…
  3. www.ahrq.gov/cahps/about-cahps/index.html
    June 01, 2025 - About the CAHPS Program and Surveys The Agency for Healthcare Research and Quality’s (AHRQ) Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program began in 1995. Its purpose is to boost our scientific understanding of patient experience with healthcare as part of a larger effort to advance t…
  4. www.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
    September 01, 2023 - AHRQ Views: Blog posts from AHRQ leaders For World Patient Safety Day 2023, AHRQ Recognizes the Imperative of Engaging Patients in Their Care SEP 14 2023 By Robert Otto Valdez, Ph.D., M.H.S.A. Robert Otto Valdez, Ph.D., M.H.S.A. The theme of World Patient Safety Day…
  5. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
    June 01, 2017 - Daily Huddle Component Kit Contents 1. Why a Daily Huddle? 2. “Know What, Know How, Know Why” for Daily Huddle 3. Plan-Do-Study-Act “Ramp”: Learn To Use a Daily Huddle 4. Standard Huddle Agenda (Adapt to Your Needs and Experience) 5. Learn More Appendix: Plus/Delta Review 1. Why a Daily Huddle? …
  6. www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
    January 01, 2022 - SOPS Workplace Safety Supplemental Items for Hospitals SOPS® Workplace Safety Supplemental Item Set for the SOPS Hospital Survey Language: English Purpose: This supplemental item set was designed for use with the core SOPS® Hospital Survey Version 2.0 to help hospitals assess the extent to which their orga…
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/component-kit.docx
    May 01, 2017 - Module 1- Component Kit AHRQ Safety Program for Ambulatory Surgery Management Practices for Sustainability Module 1: Overview A Frontline Management System To Sustain Improvement in Safety Practices Contents 1. Why a Frontline Management System? 2 2. Components of the Frontline Management System 3 3. Interactions of …
  8. www.ahrq.gov/teamstepps-program/curriculum/situation/teach/two-day.html
    February 01, 2024 - Offering Two-Day Training Content If you are teaching the Situation Monitoring Module as part of a two-day training, you should be able to perform all the activities noted below in around 60 minutes. Components to use in this section include: Introductory Teamwork Exercise #2 : 8 minutes Objectives and Int…
  9. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/advisors.pptx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Working with Patient and Family Advisors AHRQ Safety Program for Perinatal Care Insert hospital logo here Working With Patient and Family Advisors: Part 1. Introduction and Overview [Hospital Name | Presenter name and title | Date of prese…
  10. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-qi-ny.pdf
    June 02, 2025 - Provider CHCANYS Qualitative Interview Guide HealthyHearts NYC Provider/Quality Improvement Team Lead (CHCANYS) Qualitative Interview Guide My name is ______. I am from NYU School of Medicine. We are evaluating the HealthyHearts NYC (HHNYC) program, which has provided practice facilitators (PF) to practices to h…
  11. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa4.pdf
    January 01, 2018 - 2018 National Healthcare Quality and Disparities Report: Appendix A 2018 National Healthcare Quality and Disparities Report | A.4-1 APPENDIX A. LIST OF MEASURES AND SUMMARY OF RESULTS FOR FIGURES A.4. Disparities: Income Measures included in Figure 101: Number and percentage of quality measures for which income…
  12. www.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2018-hospital-linkage-techdoc-cx.pdf
    January 01, 2018 - Comparative Health System Performance Initiative: Compendium of U.S. Health Systems, 2018, Hospital Linkage File, Technical Documentation Comparative Health System Performance Initiative: Compendium of U.S. Health Systems, 2018, Hospital Linkage File, Technical Documentation Prepared for: Agency for Healthcare…
  13. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-facnotes.docx
    May 01, 2017 - AHRQ Safety Program for Ambulatory Surgery Patient and Family Engagement in the Surgical Environment Module Facilitator Notes SAY: The purpose of the Patient and Family Engagement in the Ambulatory Surgical Environment module is to augment the existing hospital setting Patient and Family Engagement module of th…
  14. www.ahrq.gov/sites/default/files/2024-02/lindenauer-report.pdf
    January 01, 2024 - Final Progress Report: Contextual Factors Associated with Implementation Effectiveness within a Quality Improvement Collaborative AHRQ Grant Final Progress Report Contextual Factors Associated with Implementation Effectiveness within a Quality Improvement Collaborative GRANT NUMBER: R18 HS18645-03 PRINCIPAL INVE…
  15. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2018qdr-appa6.pdf
    January 01, 2018 - 2018 National Healthcare Quality and Disparities Report: Appendix A 2018 National Healthcare Quality and Disparities Report | A.6-1 APPENDIX A. LIST OF MEASURES AND SUMMARY OF RESULTS FOR FIGURES A.6. Disparities: Residence Location Measures included in Figure 128. Number and percentage of quality measures for wh…
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-transcript.pdf
    January 01, 2017 - Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey Introducing a Protocol To Obtain Patient Comments Using the CAHPS® Clinician & Group Survey January 2017  Webcast Speakers Mark Schlesinger, PhD, Professor of Health Policy, Yale School of Public Health Lise Rybo…
  17. www.ahrq.gov/sites/default/files/wysiwyg/chsp/CHSP-accomplishments-report-2021.pdf
    January 01, 2021 - .................................................................................................26 References … Comparative Health System Performance Initiative: Program Overview and Accomplishments, 2015-2020 28 References … Implications References Appendix A. Table of Publications
  18. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/PrimaryCareEffortsToReduceReadmissions-envscan.pdf
    March 01, 2020 - ............................................................................................... 36 References … coordination of transitional care interventions between hospitals, primary care, and communities. 39 References … Care-Based Efforts Peer-Reviewed Literature Summary Tools and Resources Discussion Conclusions References
  19. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/primary-care-based-efforts.pdf
    March 01, 2019 - ............................................................................................... 36 References … coordination of transitional care interventions between hospitals, primary care, and communities. 39 References … Care-Based Efforts Peer-Reviewed Literature Summary Tools and Resources Discussion Conclusions References
  20. www.ahrq.gov/sites/default/files/publications/files/chipra-final-report_0.pdf
    February 21, 2016 - Dissemination of Evaluation Findings 34 Conclusion Conclusion and Summary 35 Endnotes ReferencesReferences and Notes 1 We use the term “national evaluation” to distinguish our work from the activities … Conclusion and Summary References and Notes Appendixes Appendix A.

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