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  1. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/tool_safe-e-fetal-monitoring.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Electronic Fetal Monitoring Purpose of the tool: This tool describes the key perinatal safety elements that support the use of electronic fetal monitoring (EFM). The key safety elements are presented within the framework of the Comprehensive Unit…
  2. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_postpart-hemorrhage.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Sample Scenario for Postpartum Hemorrhage In Situ Simulation AHRQ Safety Program for Perinatal Care Sample Scenario for Postpartum Hemorrhage In Situ Simulation Sample Scenario for Postpartum Hemorrhage In Situ Simulation Purpose of the tool: The Postpartum Hemorrhage In Situ …
  3. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_shoulder-dystocia.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Sample Scenario for Shoulder Dystocia In Situ Simulation AHRQ Safety Program for Perinatal Care Sample Scenario for Shoulder Dystocia In Situ Simulation Sample Scenario for Shoulder Dystocia In Situ Simulation Purpose of the tool: The Shoulder Dystocia In Situ Simulation tool …
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_antepart-hemorrhage.docx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Sample Scenario for Antepartum Hemorrhage In Site Simulation AHRQ Safety Program for Perinatal Care Sample Scenario for Antepartum Hemorrhage In Situ Simulation Sample Scenario for Antepartum Hemorrhage In Situ Simulation Purpose of the tool: The Antepartum Hemorrhage In Situ …
  5. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-postpart-hemorrhage.html
    July 01, 2023 - Sample Scenario for Postpartum Hemorrhage In Situ Simulation AHRQ Safety Program for Perinatal Care Purpose of the tool: The Postpartum Hemorrhage In Situ Simulation tool provides a sample scenario for labor and delivery (L&D) staff to practice teamwork, communication, and technical skills in the…
  6. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
    September 01, 2009 - Hospital Survey on Patient Safety Culture: Background and Information for Translators Agency for Healthcare Research and Quality (AHRQ) Hospital Survey on Patient Safety Culture Background and Information for Translators September 2009 Purpose and Use of This Document In this document, w…
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/module-5-slides.pptx
    March 01, 2017 - PowerPoint Presentation Module 5: Resident and Family Engagement AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Long-Term Care Safety Modules AHRQ Pub. No. 16(17)-0003-03-EF March 2017 Resident and Family Engagement | ‹#› 1 Objectives Define resident- and family-centered care Describe the key concepts of res…
  8. www.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part2.html
    June 01, 2018 - Chartbook on Health Care for Blacks Part 2: Trends in Priorities of the Heckler Report Previous Page Next Page Table of Contents Chartbook on Health Care for Blacks Health Care for Blacks Acknowledgments Part 1: Overviews of the Report and the Black Population Part 2: Trends in Priorities of…
  9. www.ahrq.gov/sites/default/files/2024-04/naughton-report.pdf
    January 01, 2024 - Final Progress Report: Pneumonia Mortality Risk Index to Support Discussions of Care Options with Elders TITLE PAGE FINAL Progress Report for 1R03HS023656-01A1 FINAL REPORT Period: 08/01/2015 – 07-31/2017 Project Title: Pneumonia Mortality Risk Index to Support Discussions of Care Options with Elders …
  10. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm8b.html
    October 01, 2014 - Designing and Implementing Medicaid Disease and Care Management Programs Section 8: The Care Management Evidence Base (continued) Previous Page Next Page Table of Contents Designing and Implementing Medicaid Disease and Care Management Programs Introduction Section 1: Planning a Care Management …
  11. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
    September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon Case Study 1 Improving Customer Service at Health Share of Oregon Introduction There are many ways to evaluate the delivery of customer service in a health plan. Chief among these strategies is the assessment of enrollees’ experiences with cust…
  12. www.ahrq.gov/sites/default/files/2024-01/wessell-report.pdf
    January 01, 2024 - Final Progress Report: Dissemination of the PPRNet Model for Improving Medication Safety 1. TITLE PAGE Final Progress Report Dissemination of the PPRNet Model for Improving Medication Safety Principal Investigator: Andrea M. Wessell, PharmD Team Members: Steven M. Ornstein, MD Ruth G. Jenkins, PhD Lynne S. Neme…
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/rad-eng-cancer-551a.pdf
    October 07, 2016 - CAHPS Cancer Care Survey: Radiation Therapy CAHPS® Cancer Care Survey Version: Radiation Therapy Language: English Notes • Supplemental items: Survey users may add questions to this survey. Supplemental items approved by the CAHPS Consortium for use with this survey are available on the Agency for Healthcar…
  14. www.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-slides.html
    December 01, 2017 - The Emergency Department & Catheter Insertions Slide Presentation Slide 1 The Emergency Department & Catheter Insertions Mohamad Fakih, MD, MPH St. John Hospital and Medical Center Lisa Wolf, PhD, RN, CEN, FAEN Emergency Nurses Association (ENA) Jeremiah Schuur, MD, MHS, FACEP Brigham and Women’s…
  15. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/engaging-srexec-facguide.docx
    January 01, 2017 - Facilitator Guide: Build Your SSI Prevention Bundle Slide Title and Commentary Slide Number and Slide Title Slide Engaging Senior Executives in Care of Mechanically Ventilated Patients SAY: In this module, we will discuss the importance of senior executive engagement on your safety program team. Slide 1 Lear…
  16. www.ahrq.gov/sites/default/files/publications/files/coe-workshopissuebrief.pdf
    January 11, 2017 - A Summary of the First Annual Workshop of AHRQ’s Comparative Health System Performance Initiative A Summary of the First Annual Workshop of AHRQ’s Comparative Health System Performance Initiative Based on the workshop discussions, a number of important takeaways will inform future work of the initiative: •…
  17. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
    October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy CAHPS® Cancer Care Survey Version: Drug Therapy Language: English Notes • Supplemental items: Survey users may add questions to this survey. Supplemental items approved by the CAHPS Consortium for use with this survey are available on the Agency for Heal…
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/surg-eng-cancer-553a.pdf
    October 07, 2016 - CAHPS Cancer Care Survey: Cancer Surgery CAHPS® Cancer Care Survey Version: Cancer Surgery Language: English Notes • Supplemental items: Survey users may add questions to this survey. Supplemental items approved by the CAHPS Consortium for use with this survey are available on the Agency for …
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.pdf
    October 01, 2011 - CAHPS Surgical Care Survey CAHPS® Surgical Care Survey Version: 2.0 Population: Adult Language: English For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: surgical-eng20-1451a.docx Last updated: October 1, 2011 mailto:cahps1@westat.com C…
  20. www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
    April 01, 2022 - Strategy 6P: Service Recovery Programs Contents 6.P.1. The Problem 6.P.2. The Intervention 6.P.3. Implementing This Intervention 6.P.4. The Impact of Service Recovery Programs References    Download Strategy 6P:   Service Recovery Programs  (PDF, 748 KB)     6.P.1. The Problem No ma…

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