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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/tool_safe-e-fetal-monitoring.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Electronic Fetal Monitoring
Purpose of the tool: This tool describes the key perinatal safety elements that support the use of electronic fetal monitoring (EFM). The key safety elements are presented within the framework of the Comprehensive Unit…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_postpart-hemorrhage.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Sample Scenario for Postpartum Hemorrhage In Situ Simulation
AHRQ Safety Program for Perinatal Care
Sample Scenario for Postpartum Hemorrhage In Situ Simulation
Sample Scenario for Postpartum Hemorrhage In Situ Simulation
Purpose of the tool: The Postpartum Hemorrhage In Situ …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_shoulder-dystocia.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Sample Scenario for Shoulder Dystocia In Situ Simulation
AHRQ Safety Program for Perinatal Care
Sample Scenario for Shoulder Dystocia In Situ Simulation
Sample Scenario for Shoulder Dystocia In Situ Simulation
Purpose of the tool: The Shoulder Dystocia In Situ Simulation tool …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_antepart-hemorrhage.docx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Sample Scenario for Antepartum Hemorrhage In Site Simulation
AHRQ Safety Program for Perinatal Care
Sample Scenario for Antepartum Hemorrhage In Situ Simulation
Sample Scenario for Antepartum Hemorrhage In Situ Simulation
Purpose of the tool: The Antepartum Hemorrhage In Situ …
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-postpart-hemorrhage.html
July 01, 2023 - Sample Scenario for Postpartum Hemorrhage In Situ Simulation
AHRQ Safety Program for Perinatal Care
Purpose of the tool: The Postpartum Hemorrhage In Situ Simulation tool provides a sample scenario for labor and delivery (L&D) staff to practice teamwork, communication, and technical skills in the…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/infotranshsops.pdf
September 01, 2009 - Hospital Survey on Patient Safety Culture: Background and Information for Translators
Agency for Healthcare Research and Quality (AHRQ)
Hospital Survey on Patient Safety Culture
Background and Information for Translators
September 2009
Purpose and Use of This Document
In this document, w…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/module-5-slides.pptx
March 01, 2017 - PowerPoint Presentation
Module 5: Resident and Family Engagement
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Long-Term Care Safety Modules
AHRQ Pub. No. 16(17)-0003-03-EF
March 2017
Resident and Family Engagement | ‹#›
1
Objectives
Define resident- and family-centered care
Describe the key concepts of res…
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/blackhealth/part2.html
June 01, 2018 - Chartbook on Health Care for Blacks
Part 2: Trends in Priorities of the Heckler Report
Previous Page Next Page
Table of Contents
Chartbook on Health Care for Blacks
Health Care for Blacks
Acknowledgments
Part 1: Overviews of the Report and the Black Population
Part 2: Trends in Priorities of…
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www.ahrq.gov/sites/default/files/2024-04/naughton-report.pdf
January 01, 2024 - Final Progress Report: Pneumonia Mortality Risk Index to Support Discussions of Care Options with Elders
TITLE PAGE
FINAL Progress Report for 1R03HS023656-01A1
FINAL REPORT Period: 08/01/2015 – 07-31/2017
Project Title: Pneumonia Mortality Risk Index to Support Discussions of Care Options with Elders …
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm8b.html
October 01, 2014 - Designing and Implementing Medicaid Disease and Care Management Programs
Section 8: The Care Management Evidence Base (continued)
Previous Page Next Page
Table of Contents
Designing and Implementing Medicaid Disease and Care Management Programs
Introduction
Section 1: Planning a Care Management …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon
Case Study
1
Improving Customer Service at Health Share of Oregon
Introduction
There are many ways to evaluate the delivery of
customer service in a health plan. Chief among
these strategies is the assessment of enrollees’
experiences with cust…
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www.ahrq.gov/sites/default/files/2024-01/wessell-report.pdf
January 01, 2024 - Final Progress Report: Dissemination of the PPRNet Model for Improving Medication Safety
1. TITLE PAGE
Final Progress Report
Dissemination of the PPRNet Model for Improving Medication Safety
Principal Investigator: Andrea M. Wessell, PharmD
Team Members: Steven M. Ornstein, MD
Ruth G. Jenkins, PhD
Lynne S. Neme…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/rad-eng-cancer-551a.pdf
October 07, 2016 - CAHPS Cancer Care Survey: Radiation Therapy
CAHPS® Cancer Care Survey
Version: Radiation Therapy
Language: English
Notes
• Supplemental items: Survey users may add questions to this survey. Supplemental items
approved by the CAHPS Consortium for use with this survey are available on the Agency
for Healthcar…
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www.ahrq.gov/hai/cauti-tools/archived-webinars/ed-catheter-insertions-slides.html
December 01, 2017 - The Emergency Department & Catheter Insertions
Slide Presentation
Slide 1
The Emergency Department & Catheter Insertions
Mohamad Fakih, MD, MPH
St. John Hospital and Medical Center
Lisa Wolf, PhD, RN, CEN, FAEN
Emergency Nurses Association (ENA)
Jeremiah Schuur, MD, MHS, FACEP
Brigham and Women’s…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/engaging-srexec-facguide.docx
January 01, 2017 - Facilitator Guide: Build Your SSI Prevention Bundle
Slide Title and Commentary
Slide Number and Slide
Title Slide
Engaging Senior Executives in Care of Mechanically Ventilated Patients
SAY:
In this module, we will discuss the importance of senior executive engagement on your safety program team.
Slide 1
Lear…
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www.ahrq.gov/sites/default/files/publications/files/coe-workshopissuebrief.pdf
January 11, 2017 - A Summary of the First Annual Workshop of AHRQ’s Comparative Health System Performance Initiative
A Summary of the First Annual
Workshop of AHRQ’s
Comparative Health System
Performance Initiative
Based on the workshop
discussions, a number of important
takeaways will inform future work
of the initiative:
•…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/drug-eng-cancer-552a.pdf
October 07, 2016 - CAHPS Cancer Care Survey: Drug Therapy
CAHPS® Cancer Care Survey
Version: Drug Therapy
Language: English
Notes
• Supplemental items: Survey users may add questions to this survey. Supplemental items
approved by the CAHPS Consortium for use with this survey are available on the Agency
for Heal…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/surg-eng-cancer-553a.pdf
October 07, 2016 - CAHPS Cancer Care Survey: Cancer Surgery
CAHPS® Cancer Care Survey
Version: Cancer Surgery
Language: English
Notes
• Supplemental items: Survey users may add questions to this survey. Supplemental items
approved by the CAHPS Consortium for use with this survey are available on the Agency
for …
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/surgical-eng20-1451a.pdf
October 01, 2011 - CAHPS Surgical Care Survey
CAHPS® Surgical Care Survey
Version: 2.0
Population: Adult
Language: English
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: surgical-eng20-1451a.docx
Last updated: October 1, 2011
mailto:cahps1@westat.com
C…
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www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Strategy 6P: Service Recovery Programs
Contents
6.P.1. The Problem
6.P.2. The Intervention
6.P.3. Implementing This Intervention
6.P.4. The Impact of Service Recovery Programs
References
Download Strategy 6P:
Service Recovery Programs
(PDF, 748 KB)
6.P.1. The Problem
No ma…