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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/BenchmarkingQuestions.pdf
January 01, 2010 - Benchmarking Questions
Benchmarking questions
primarily related to workflow
The following questions can be used to better understand others’ experiences with the health IT
system or vendor and the impact or consequences of the health IT on workflow postimplementation.
General questions regarding implemen…
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/task-analysis
January 01, 2023 - Task Analysis
Tabular Task Analysis
Description
A tabular task analysis (TTA) is conducted to evaluate a task or scenario with regard to the necessary task steps and the interface used. The analysis evaluates specific elements of the bottom-level task steps within a hierarch…
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psnet.ahrq.gov/issue/voices-frontlines-health-care-safety
May 03, 2023 - Audiovisual
Voices from the Frontlines of Health Care Safety.
Citation Text:
Voices from the Frontlines of Health Care Safety. Boston, MA; Betsy Lehman Center for Patient Safety; April 2023.
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digital.ahrq.gov/health-it-tools-and-resources/evaluation-resources/workflow-assessment-health-it-toolkit/all-workflow-tools/cause-and-effect-diagram
January 01, 2023 - Cause-and-Effect Diagram
Also Known As
Ishikawa Diagram
Fishbone Diagram
Examples
Roberts L, Johnson C, Shanmugam R, et al. Computer simulation and six-sigma tools applied to process improvement in an emergency department. 17th Annual Society for Health Systems Management Engineering F…
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psnet.ahrq.gov/issue/safe-surgery-guide
May 28, 2014 - Book/Report
Safe Surgery Guide.
Citation Text:
Safe Surgery Guide. Oakbrook Terrace, IL: Joint Commission Resources; 2010. ISBN: 9781599404073.
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psnet.ahrq.gov/issue/bar-coded-medication-administration-bcma
December 24, 2008 - Government Resource
Bar-Coded Medication Administration (BCMA).
Citation Text:
Bar-Coded Medication Administration (BCMA). Agency for Healthcare Research and Quality; AHRQ.
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hcup-us.ahrq.gov/datainnovations/clinicaldata/kickoffagenda_recreated.pdf
March 07, 2008 - Virginia Health Information
Adding Clinical Data to Statewide Administrative Data
Kickoff Meeting
March 7, 2008
Draft Agenda
8:30 AM
8:45 AM
Welcome and Introductions
Project Objectives,
Requirements, and Potential
Benefits to Participants
Michael Lundberg, Executive
Director, Virginia…
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psnet.ahrq.gov/issue/do-you-know-what-doses-are-being-programmed-or-make-it-expectation-use-smart-infusion-pumps
February 26, 2025 - Newspaper/Magazine Article
Do you know what doses are being programmed in the OR? Make it an expectation to use smart infusion pumps with DERS.
Citation Text:
Do you know what doses are being programmed in the OR? Make it an expectation to use smart infusion pumps with DERS. ISMP Medicat…
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psnet.ahrq.gov/issue/improving-safety-telephone-or-verbal-orders
March 18, 2010 - Newspaper/Magazine Article
Improving the safety of telephone or verbal orders.
Citation Text:
Improving the safety of telephone or verbal orders. PA-PSRS Patient Saf Advis. 2006 Jun;3(2):1,3-7.
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psnet.ahrq.gov/issue/using-safety-cases-industry-and-healthcare
November 30, 2016 - Book/Report
Using Safety Cases in Industry and Healthcare.
Citation Text:
Using Safety Cases in Industry and Healthcare. London, UK: Health Foundation; December 2012. ISBN: 9781906461430.
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psnet.ahrq.gov/issue/canadian-patient-safety-dictionary
September 13, 2017 - Glossary
Canadian Patient Safety Dictionary.
Citation Text:
Canadian Patient Safety Dictionary. Royal College of Physicians and Surgeons of Canada
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psnet.ahrq.gov/issue/va-hospital-rogue-cancer-unit
March 09, 2011 - Newspaper/Magazine Article
At VA hospital, a rogue cancer unit.
Citation Text:
At VA hospital, a rogue cancer unit. Bogdanich W.
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psnet.ahrq.gov/issue/massachusetts-alliance-communication-and-resolution-following-medical-injury
May 03, 2023 - Multi-use Website
Massachusetts Alliance for Communication and Resolution Following Medical Injury.
Citation Text:
Massachusetts Alliance for Communication and Resolution Following Medical Injury. Betsy Lehman Center for Patient Safety.
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psnet.ahrq.gov/issue/state-healthcare-2008
March 28, 2018 - Book/Report
State of Healthcare 2008.
Citation Text:
State of Healthcare 2008. Healthcare Commission. London, England: Commission for Healthcare Audit and Inspection; 2008. ISBN: 9780102958362.
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psnet.ahrq.gov/issue/managing-aftermath-iatrogenic-injury
January 02, 2008 - Commentary
Managing the aftermath of iatrogenic injury.
Citation Text:
Managing the aftermath of iatrogenic injury. Vincent C; Saunders A.
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psnet.ahrq.gov/issue/safety-0
March 07, 2018 - Multi-use Website
Safety.
Citation Text:
Safety. Center for Health Design.
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June 15, 2016
Center for Heal…
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psnet.ahrq.gov/issue/action-needed-prevent-dangerous-heparin-insulin-confusion
May 07, 2018 - Newspaper/Magazine Article
Action needed to prevent dangerous heparin-insulin confusion.
Citation Text:
Action needed to prevent dangerous heparin-insulin confusion. ISMP Medication Safety Alert! Acute care edition. May 3, 2007;12:1-2.
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psnet.ahrq.gov/issue/london-declaration
December 21, 2005 - Organizational Policy/Guidelines
The London Declaration.
Citation Text:
The London Declaration. World Alliance for Patient Safety; World Health Organization; Patients for Patient Safety
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psnet.ahrq.gov/issue/opioid-wisely
April 06, 2022 - Toolkit
Opioid Wisely.
Citation Text:
Opioid Wisely. Choosing Wisely Canada.
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March 14, 2018
Choosing Wis…
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psnet.ahrq.gov/issue/fixing-medication-reconciliation-breakdown
September 06, 2023 - Newspaper/Magazine Article
Fixing the medication reconciliation breakdown.
Citation Text:
Fixing the medication reconciliation breakdown. Starr D; West L.
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