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www.ahrq.gov/sdm/tools-resources/index.html
May 01, 2023 - The goal is to help patients and families set their visit agenda and to be ready, speak up, and ask questions … The Encourage Questions Tool helps providers overcome patient hesitancy to pose questions that could … The Question Builder , available online or as an app, helps patients create a list of questions they
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
June 02, 2025 - An Update on the CAHPS Patient Narrative Item Sets - Closing
QUESTIONS AND ANSWERS
29
How to Ask … opens
► Make sure “All Panelists” is
selected
30
CAHPS Updates
Sign up for email updates
31
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/ahcptemplen.pdf
June 02, 2025 - information]
{If applicable, include:}
TRY TO QUIT SMOKING: call [contact information]
7
Questions … [PCP name]
I have questions about:
_____________________________________________________________ … ________________
________________________________________________________________
What other questions … Care Plan for: [patient name]Discharge Date: [discharge date
EACH DAY follow this schedule:MEDICINES
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/patient-narratives-webinar-closing.pdf
June 02, 2025 - The Power of Patient Stories for Improving the Patient Experience webcast - Closing
QUESTIONS AND ANSWERS … opens
► Make sure “All Panelists” is
selected
46
CAHPS Updates
Sign up for email updates
47
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/psychological-safety-slides.pdf
March 18, 2025 - website
• Please use the ‘Chat’ function to engage with us throughout the webinar and
to ask any questions … Questions to Run On
• What specific strategies can be used to create and
maintain psychological safety … Consolidated
Framework for Implementation Research for leader rounding questions and for definitions … your culture
and your system
• Understanding your
comfort zone
• Areas/units
• Partnership
Some questions … Gallagher, MD, MACP
thomasg@uw.edu
mailto:thomasg@uw.edu
Questions & Answers
Share With Us!
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www.ahrq.gov/patient-safety/reports/engage/appa.html
March 01, 2017 - My name is [Insert Name of Interviewer] and I will be asking you questions today about patient safety … If consent submitted, ask if the individual has any questions about how the input will be used and mention … Probes: What other questions do you think we should ask? … My name is [ Insert Name of Interviewer ] and I will be asking you questions today about patient safety … Probes: What other questions do you think we should ask?
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cg-survey-4-beta-webinar-closing.pdf
June 02, 2025 - the CAHPS Clinician & Group Visit Survey 4.0 (beta) - Closing
Using the Webcast Console to
Submit Questions … Panelists”
is selected
Type Question
Here
29
CAHPS Updates
Sign up for email updates
30
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/5-unc-webcast-closing.pdf
June 02, 2025 - and Learning System Leads to Improvements in Patient Safety Culture at UNC Medical Center-Closing
Questions … & Answers
49
Submitting Questions
• Question and Answer
► Select Q&A
► Type question in the box
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl-access_items_cg-cahps-child-survey_2358-1a.docx
June 02, 2025 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - CALLER: Do you have any questions for me about your main problem [diagnosis]? … Repeat list of questions for each medicine. … If yes, go through the list of medicine questions. If not, probe as to why not. … If yes, repeat the set of questions. … If the patient has questions, answer them.
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-phone.html
March 01, 2025 - CALLER: Do you have any questions for me about your main problem [diagnosis]? … Repeat list of questions for each medicine. … If yes, go through the list of medicine questions. If not, probe as to why not. … If yes, repeat the set of questions. … If the patient has questions, answer them.
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.docx
June 02, 2025 - CALLER: Do you have any questions for me about your main problem [diagnosis]? … Repeat list of questions for each medicine. … If yes, go through the list of medicine questions.
If not, probe as to why not. … If yes, repeat the set of questions. … If the patient has questions, answer them.
6
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdisphone.pdf
June 02, 2025 - CALLER: Do you have any questions for me about your main problem [diagnosis]? … Repeat list of questions for each medicine. … If yes, repeat the set of questions. … What
questions can I answer for you?
If none, CALLER: Thank you and have a good day. … If the patient has questions, answer them.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-closing.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Closing
Using the Webcast Console to
Submit Questions … accounts/USAHRQ/subscriber/new
42
https://subscriptions.ahrq.gov/accounts/USAHRQ/subscriber/new
Questions
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/redtool3a.html
March 01, 2025 - Encourage Questions Patients can feel ashamed to ask questions and often are not even sure what questions … to answer questions. … Questions will often emerge if you let patients talk. Do not just ask, "Do you have any questions?" … Patients often say no even if they do have questions. … Building a list of personalized questions can empower patients to ask the questions that will elicit
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool3a.html
March 01, 2025 - Encourage Questions Patients can feel ashamed to ask questions and often are not even sure what questions … to answer questions. … Questions will often emerge if you let patients talk. Do not just ask, "Do you have any questions?" … Patients often say no even if they do have questions. … Building a list of personalized questions can empower patients to ask the questions that will elicit
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/066-dec-staff-faqs-safety-side-effects.docx
October 01, 2024 - AHRQ Safety Program for MRSA Prevention
Decolonization:
Staff Frequently Asked Questions
Safety & Side … Effects
This document provides questions and answers to commonly asked questions. … Some questions and answers may not be relevant to your unit. … Any questions regarding issues related to the decolonization products should be directed to the patient
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www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/qapi-leadership-rounding-guide-centers-for-medicare.pdf
June 02, 2025 - Questions to Consider Before Rounding
1. Which leader(s) will conduct rounds?
2. … What questions do you want to ask? What do you want to learn? (See sample questions below.)
4. … Ask questions and document key points. See optional rounding form below.
3. … ISSUES THAT HAVE BEEN ADDRESSED BY LEADERSHIP: (reporting these back to staff
shows responsiveness)
Questions
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
June 02, 2025 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important information … Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … Ask questions if something is confusing.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-closing.pdf
June 02, 2025 - Organizations on Improving Patient Experience webcast - Closing
Using the Webcast Console to
Submit Questions … www.ahrq.gov/cahps
43
http://www.ahrq.gov/cahps
CAHPS Updates
Sign up for email updates
44
Questions