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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/resources/hospscanform.pdf
    March 22, 2017 - o Questions added only at the end of the survey after Section G, before the demographic questions in … Staff are afraid to ask questions when something does not seem right ....
  2. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/6-sops101-webcast-2023-closing.pdf
    January 01, 2023 - An Overview of the SOPS® Surveys for New Users - Closing Q&A ? ? 51 How to Ask a Question • Question and Answer ► Select Q&A ► Type a question in the box that opens 52 THANK YOU! PLEASE COMPLETE THE WEBCAST EVALUATION 53 References 1. Fan, C. J., Pawlik, T. M., Daniels, T., Vernon, N., Banks, K., W…
  3. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
    April 24, 2017 - If you are attending training with your team, work with your team members to answer the questions. … terms of each of the TeamSTEPPS skills, review your responses on the first six modules, and answer the questions
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medmanage-ptfactsheet.pdf
    November 27, 2017 - � Any questions you have about your medicines. All your medicines from all your doctors! … taking your medicines in the best way for you. ■ See if you can take fewer medicines. ■ Answer your questions
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-lee.pdf
    May 13, 2019 - customizing care to patients’ needs ►Tend to generate simple, low-cost, effective solutions 32 Two Key Questions … Innovation That Starts At Home: Fostering Staff’s Creative Ideas Two Key Questions Research On Staff
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.docx
    May 01, 2017 - It helps teams ask three simple questions about the issue of patient safety on their unit: 1. … Slide 15 SAY: When learning from defects, the following questions should be used to guide the assessment … Create a one-page summary answering the four Learn From Defects questions; Share the summary within your
  7. www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/learn-from-defects-fac-guide.html
    July 01, 2023 - It helps teams ask three simple questions about the issue of patient safety on their unit: What clinical … Slide 16: Learning From Defects: Four Questions Say: When learning from defects, the following … questions should be used to guide the assessment and understanding of the event. … Create a one-page summary answering the four Learn From Defects questions.
  8. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
    March 07, 2019 - These will help shape your implementation plan in addition to providing content, discussion questions … Consider the following questions and be prepared to discuss them with your team: Where and when does … Please take a few minutes and answer the questions on the corresponding page of your workbook. … conduct a debrief, the team leader recaps the established plan and key events that occurred and asks questions … As you reflect on what you saw in the video, ask yourself these questions: How is leadership demonstrated
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
    January 01, 2021 - o Questions added only at the end of the survey after Section F, before the Background Questions section … In this unit, staff are afraid to ask questions when something does not seem right ............. … 1 2 3 4 5 9 6 Background Questions 1. How long have you worked in this hospital?
  10. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
    September 01, 2017 - The module addresses the following questions: How can you set up the Implementation Team for success … Address the following questions and present the decisions during Slide 6: Questions How often will … Capture all responses to the above questions on the flip chart. … Capture responses to the above questions on the flip chart. … Do: Write the answers to the questions on the slide or the flip chart.
  11. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/perspectives-quality-improvement-collaboratives.pdf
    January 01, 2018 - The questions that were actually asked in a given state reflected the categories of activities that … were instructed to ask before moving on to other questions. … The interview guide questions that would have generated the bulk of the interviewee responses used in … Examples of other questions that would have elicited remarks about collaboratives include the following … • Have practice facilitators work one-on-one with practices on an ongoing basis to answer questions
  12. Coaching Scenarios (pdf file)

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_scenarios.pdf
    April 24, 2017 - Coaching Scenarios Coaching Workshop Coaching Scenarios 1 and 2 INSTRUCTIONS: Read the scenarios below and, among your group:  As the coach, provide constructive and purposeful feedback to the team member about the issues.  As a team member, assume an interactive role by questioning and sharing…
  13. www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
    July 01, 2023 - Invite the patient and family members to write questions on the whiteboard to "talk" with the clinicians … Invite questions. … They should— Use open-ended questions, not questions that can be answered with a"yes" or "no." … Doulas can also assess level of patient understanding and help the patient or family ask additional questions … Advise the patient and family of a designated contact person for their questions and concerns.
  14. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/sensemaking/learn-from-defects-facilitator-guide.pdf
    May 01, 2017 - It helps teams ask three simple questions about the issue of patient safety on their unit: 1. … Slide 15 SAY: When learning from defects, the following questions should be used to guide the assessment … • Create a one-page summary answering the four Learn From Defects questions; • Share the summary
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/about/PROD_AI_FieldTestRpt.pdf
    September 25, 2006 - The survey included 81 questions assessing a variety of aspects of care and background information ( … It is generally a good idea to use multiple questions or items to measure each dimension of health care … choice for their treatment of health care and were eligible to answer the two shared decision making questions … However, it induced more internal consistency among items questions 59-63 than would otherwise be the … provides similar information by clinic (we coded people into one of 6 clinics based on their responses to questions
  16. PCMH Fact Sheet (pdf file)

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
    September 01, 2010 - Supplemental items offer users a variety of questions that they can add to the core items in order … The CAHPS Team is aware that providers accustomed to obtaining patient input through just a few questions … confirmed that survey length does not negatively affect response rates even for surveys with over 75 questions
  17. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
    May 01, 2017 - • Invite the patient and family members to write questions on the whiteboard to “talk” with the clinicians … patient and family by providing information • Thank the patient or family for raising concerns • Invite questions … They should— • Use open-ended questions, not questions that can be answered with a “yes” or “no. … Doulas can also assess level of patient understanding and help the patient or family ask additional questions … • Advise the patient and family of a designated contact person for their questions and concerns.
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/afib_topicref.pdf
    January 01, 2020 - Catheter Ablation for Atrial Fibrillation - Project ID: CRDT0913 Final Topic Refinement Document Key Questions … Atrial Fibrillation - Project ID: CRDT0913 Summary of disposition of public comments to Draft Key Questions … and supporting material The draft Key Questions, developed during the Topic Refinement phase … We are grateful to those who provided comments and constructive suggestions on the Draft Key Questions … Minor amendments to the key questions were made.
  19. www.talkingquality.ahrq.gov/teamstepps/instructor/reference/teampercept.html
    April 01, 2017 - Questionnaire (T-TPQ) TeamSTEPPS® Instructor Manual Instructions:   Please respond to the questions … When communicating with patients, staff allow enough time for questions.           32.
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/fielding-child-hcahps.pdf
    February 18, 2021 - Assign a trained project staff member to respond to questions on that line. … Assign a trained project staff member to respond to questions that are submitted. … Key items are the survey questions that all respondents should answer, including: • Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures.

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