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  1. Section 6B (pdf file)

    www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
    December 29, 2017 - to understand way .42 .66** .25 .28 .09 -.03 .14 -.02 .20 Q9 Nurses encouraged child to ask questions … to understand way .57 .26 .32 .64* .00 -.01 .09 .05 .08 Q12 Doctors encouraged child to ask questions … listen carefully to child .82 Q8 Nurses explain to child .82 Q9 Nurses encouraged child to ask questions … listen carefully to child .71 Q11 Doctors explain to child .90 Q12 Doctors encouraged child to ask questions … Involving teens in care Q44 Providers involved teen in their care .38 Q45 Provider asked teen questions
  2. www.talkingquality.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey30-child.html
    August 01, 2021 - subheadings: In Your Own Words (En Sus Propias Palabras) Add the following text before the questions … The next questions ask you to describe the care your child gets from this provider in your own words. … Questions in English Placement or Other Instructions C-PN1. … After C-PN5   Questions in Spanish Placement or Other Instructions C-PN1.
  3. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part2-mw.pdf
    August 03, 2018 - Please reach out to your Practice Facilitator with any questions. Thank you! … APPLY LABEL H3 Practice Survey, Part 2 2 Section 1: Electronic Health Record System These questions … Some questions might not be relevant based on how you answered a previous question. … H3 Practice Survey, Part 2 4 Section 2: Practice Characteristics This next section asks questions … Part 2 7 Section 3: External Reporting and Payments Now, we would like you to answer some questions
  4. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
    June 01, 2020 - If you need help any time during the webcast, use the Q&A feature to ask questions or to request help … And then, lastly, we look forward to answering some of your questions. … All SOPS surveys are composed of standardized questions referred to as "the core items" that support … We are happy to assist you with your questions. … But if you want to add questions after that, before the demographic questions, feel free to do so.
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
    May 01, 2017 - support your choices · Involve family and friends in ways that you wish We’re in This Together Please ask questions … This is a good time to ask your questions. The time the doctor visits may vary from day to day. … · If you have questions during your stay, you can [write them down on the notebook next to your bed
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-infographic.pdf
    January 01, 2019 - and Analysis Tools Reference Lists Resource Lists Free  Technical Assistance For SOPS Database questions … : DatabasesOnSafetyCulture@westat.com 1-888-324-9790 For all other SOPS questions: SafetyCultureSurveys
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
    April 01, 2011 - Ask open-ended questions to elicit the patient and family’s questions and concerns. … “Please ask if you have any questions or tell us any concerns you have.”   … Make sure to ask if they have any other questions or concerns that are not listed. … Do not ask yes or no questions like “Do you understand?” or “Do you have any questions?” … Patient is unable to read, write, or articulate questions or concerns.
  8. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
    January 18, 2017 - I didn’t ask all the right questions. … But I still had lots of questions. … • Use non-shaming, open-ended questions. … Wait until they get their questions out rather than trying to anticipate questions. … What other questions do you have?
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
    November 28, 2017 - ” • Single-item measures are individual survey questions that did not fit into composite measures. … Supplemental items are optional questions that users can add in order to customize the instrument. … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q33 After your surgery, did this surgeon encourage you to ask questions? … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
  10. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
    February 10, 2009 - • Maximize readability by using two columns, serif fonts for the questions, and ample white space … You are sometimes told to skip over some questions in this survey. … The next set of questions asks about any dental care you had in the last 12 months, including dental … For these questions, answer only about your dental plan. 19. … questions for me 4 Translated the questions into my language 5 Helped in some other way Thank
  11. www.talkingquality.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - They listen to the questions hospital staff ask and provide respectful, honest feedback. … They listen to the questions hospital staff ask and provide respectful, honest feedback. … , and the care team should feel comfortable asking the advisor questions. … They should: Use open-ended questions, not questions that can be answered with a “yes” or “no”; Try … Invite questions Patients and their family members need to feel comfortable asking questions.
  12. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
    April 17, 2017 - Before we begin, do you have any questions about the survey? … [ANSWER ANY QUESTIONS AND CONTINUE.] … The next questions are about the hospital environment. 33. … The next questions are about your child. 50. … [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.]
  13. www.talkingquality.ahrq.gov/patients-consumers/index.html
    August 01, 2018 - Using Hospitals & Clinics Patient Involvement Get more involved with your health care by asking questions … Patients and families who engage with health care providers ask good questions and help reduce the risk … Questions To Ask Your Doctor Conozca las preguntas Healthy Men Prevention & Health The latest
  14. www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/cmsqualconf0615.html
    March 01, 2019 - Questions? … Questions? National Evaluation Timeline National Evaluation Timeline (cont.) … outcomes, impacts of state efforts to assist future planning and sustainability Analyses to address key questionsQuestions?   … Questions?  
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-presenting-data.pdf
    May 17, 2021 - Helpful questions to ask yourself as you are preparing data presentations:  How do these data relate … Ask questions to find out. Strategy 3. Give details on data and methods. …  Ask questions to learn more about their concerns. … Use questions to stimulate meaningful discussion. … Helpful questions to stimulate discussions about data.
  16. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4.html
    August 01, 2022 - Questions The interviewer should ask followup questions as necessary to obtain a sufficient level of … All questions should be neutral, simple, and positive. … Questions should cover: Aspects of the organization (e.g., staffing, policies, and procedures). … Listen, observe, and ask questions so you can explain the process exactly to another person. … In addition, asking the right questions of the right people won’t automatically produce the most effective
  17. www.talkingquality.ahrq.gov/sops/events/webinars/hsops2.0/index.html
    March 01, 2020 - Patient Safety Culture (SOPS) Westat Introducing the New SOPS Hospital Survey 2.0  (PDF, 1.8 MB) Questions … the new version; access results from a 2019 Pilot Test of Version 2.0 ; and view frequently asked questions … If you have any questions, please contact the SOPS User Network at SafetyCultureSurveys@westat.com
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/dotphrase.pdf
    January 29, 2021 - Currently the AVS does not provide caregivers with clear instructions of who to call when they have questions … caregivers with daytime and after hours phone numbers that are more appropriate to helping them get questions
  19. www.talkingquality.ahrq.gov/talkingquality/resources/writing/tip4.html
    May 01, 2015 - Options include: Questions and answers. … Pose and answer questions such as the following: How do hospitals differ? … While questions and answers can be used throughout a document, the use of myths, true/false questions
  20. www.talkingquality.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
    October 01, 2023 - Key Findings: CAHPS Survey Administration: What We Know and Potential Research Questions (PDF, 738 … survey administration methods, discuss stakeholders' needs and concerns, and identify important research questions … improve standardization across modes, ease comprehension, and encourage respondents to complete the questions

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