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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/gastateataglance.pdf
March 01, 2012 - Evaluation Questions
The national evaluation team will gather information from Georgia to address a … wide range of questions
about the implementation and outcomes of their efforts including:
How did
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
January 01, 2004 - Measurement enables you to answer questions such as
(1) Did TeamSTEPPS work? … colleagues—as you collectively lead the charge to
implement TeamSTEPPS—care about the answers to these
questions … If you have questions about the Surveys on Patient
Safety Culture, or need technical assistance, you … reconvene the participants and ask some
groups to report on their identified measures, using the
questions
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
October 18, 2017 - Measurement enables you to answer questions such as
(1) Did TeamSTEPPS work? … colleagues—
as you collectively lead the charge to implement
TeamSTEPPS—care about the answers to these questions … If you have questions about the Surveys on Patient Safety
Culture or need technical assistance, you … reconvene the participants and ask some
groups to report on their identified measures, using the questions
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module4/putoolkit_module4_tools.docx
January 01, 1995 - Questions 1, 3, 15, 29, 33, and 40 have been modified from the original to make it more specific to hospital … Note that some questions may need to be modified for your hospital. … Is there a designated clinical expert available at the facility to answer questions from all staff about
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - The HEDIS designation (H)
refers to supplemental questions added to the survey as part of the Healthcare … These are supplemental questions designed to assess the experiences of children with
special health … Furthermore, all three
enrollee populations had varying non-response rates to questions. … Questions or comments regarding this Chartbook or the CAHPS Health Plan Survey Database may be directed … • Step 2 –Calculate the average proportion responding to each category across the questions in the
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/assessment.docx
May 01, 2017 - and nonclinical)
How to complete this form: Provide as much detail as possible when answering the two questions
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
August 24, 2017 - Maximize the possibility of successful implementation by addressing these questions:
How can you set … Implementation Team Within 12 weeks from initiative start
Decide which scale or questions will be used … Implementation Team Within 12 weeks from initiative start
Decide which scale or questions will be used
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
January 01, 2013 - Questions or comments regarding this
Chartbook or any aspect of the CAHPS Health Plan Survey Database … For questions and composites based on 4-point response scales (i.e.,
"always", "usually", "sometimes … Experiences with Their Health Plans and Medical Care
Getting Needed Care
Combines responses from two questions … with Their Health Plans and Medical Care
How Well Doctors Communicate
Combines responses from four questions … Plans and Medical Care
Health Plan Information and Customer Service
Combines responses from two questions
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-intro.pdf
April 29, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Intro
1
1
Using the Agency for Healthcare
Research and Quality (AHRQ)
Medical Office Survey on
Patient Safety Culture
Webinar
April 29, 2011
1:00 – 2:00 pm ET
2
2
AHRQ Surveys on Patient
Safety Culture (SOPS)
• Hospital Surve…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module6/igmutualsupp.pdf
February 19, 2014 - for the patient even when your viewpoint is
unpopular, is in opposition to another person's view, or questions … Clara, an
experienced pharmacy technician, questions the drug dosage. Dr. … Types of
disruptive behavior include condescending language or voice
intonation, impatience with questions … , reluctance or refusal to
answer questions or telephone calls, strong verbal abuse or
threatening … Answer the questions related to Mutual Support as
you consider your own teamwork issue.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/implementation-guide-making-informed-consent-informed-choice.pdf
January 01, 2017 - ■ If you decide to take this survey, you can stop answering the questions at any time. … Did that person encourage you to ask questions?
1 r Yes
2 r No
15. … After the discussion, did you have any questions that were not answered? … Why were your questions not answered? … ■ If you decide to take this survey, you can stop answering the questions at any time.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/mccannon/mccannon.ppt
February 17, 2011 - February 17, 2011
*
Ground to Cover
The Spread Problem
A Possible Solution (Framework)
Open Questions … They tend to address six key questions:
How do you get people to care (and care enough to take action
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/lab-testiing/lab-testing-toolkit.pdf
December 01, 2017 - that they did know why a test
was ordered, the care teams observed that patients
started asking more questions … • Identify the questions with the highest proportion of ‘no’ responses. … • While mapping, if ideas come up for fixes or there are questions that can't be
answered, have the … _______________________________________________________________________________________
If I have questions … MA calling patients in their languages
permits the patients to ask medical
questions.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
November 18, 2019 - Staff are afraid to ask questions when something does not seem right .... 1 2 3 4 5
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
January 20, 2006 - They require individuals to stand up to others, ask hard questions of themselves and others, and address … Effective coaches also listen actively and are adept at asking their mentees powerful questions to get … Asking questions could get to the reason CUS is not being used. … EXERCISE:
Discuss the types of questions a coach might ask to help him or her understand why someone … Then answer the following questions.
What TeamSTEPPS tools are being modeled by the coach?
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
May 01, 2017 - • It allows time for patient and staff
questions and answers questions
completely. … Debriefings answer these questions:
• What went well?
• What did we learn? … When conducting a debriefing, address the
following questions:
• Is communication clear? … the patient even
when your viewpoint is unpopular, is in
opposition to another person’s view, or
questions
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - Questions or comments regarding this Chartbook or any aspect of the CAHPS Health
Plan Survey Database … version, changes to individual question items were very minor,
and there were no changes in the rating questions … For questions and composites based on 4-point response scales (i.e.,
"always", "usually", "sometimes … With Their Health Plans and Medical Care
How Well Doctors Communicate
Combines responses from four questions … Plans and Medical Care
Health Plan Information and Customer Service
Combines responses from two questions
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in an
Academic Medical Center
Rick Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AH…
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - Questions or comments regarding this Chartbook or
any aspect of the CAHPS Health Plan Survey Database … For questions and composites based on 4-point response scales (i.e., "always",
"usually", "sometimes … version, changes to individual question items were very minor, and there were no changes
in the rating questions
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - need focused coaching to achieve a lasting result
Require team members to stand up to others, ask hard questions … influential
Have strong interpersonal skills
Provide effective feedback
Listen actively
Ask powerful questions