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141. Mod5-Disclosure-Checklist (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
     April 01, 2016 - ■ Designate an organizational contact person the patient and family can reach with questions or concerns … ■ Anticipate likely questions from the patient/family. 2 – Disclosure Checklist ■ Rehearse (in … ■ Ask if there are any final questions and provide responses; if unable to answer, promise to follow … ■ Give direct answers to the patient’s questions. … – If you do not know the answer to the patient’s questions, state this directly and explain your plan

142. CAHPS Narrative Item Set for the Clinician & Group Survey (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
     June 01, 2021 - to Coordinate Patient Care Helpful, Courteous, and Respectful Office Staff The five open-ended questions … What You Gain from These Questions CAHPS Clinician & Group Composite Measures ++ Actionable … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment

143. Participating in the SOPS Ambulatory Surgery Center Database | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/databases/asc/databases/submission.html
     October 01, 2023 - Ambulatory Surgery Center Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.

144. Participating in the SOPS Community Pharmacy Survey Database | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/databases/pharmacy/submission.html
     November 01, 2023 - Community Pharmacy Survey Database will receive: Access to free technical assistance  to answer any questions … Changes can only be made to the background questions at the end of the survey. … the core survey—they should only be added toward the end of the survey, right before the background questions … The core does not include background questions at the end of the survey.

145. Summary of the 2018 AHRQ CAHPS Research Meeting (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/survey-methods-research/summary-research-meeting.pdf
     January 01, 2019 - of concerns about the impact of declining response rates for surveys, including CAHPS surveys, and questions … Key Questions and Issues After hearing these presentations, the audience and panelists discussed the … Participants raised multiple questions about the use of alternative survey modes, as discussed below. … Impact on survey questions: How might the use of online modes affect the survey questions? … Displaying questions online: What are the merits of displaying several questions on a page (which requires

146. ENSW_Practice_Member_Survey (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/staff-survey-6mon-post-intervention-sw.pdf
     April 03, 2017 - You may choose to not to answer certain questions, if desired. … If you have questions, you can call Perry Dickinson, MD at 303-724-9746. … You can call and ask questions at any time. … You may have questions about your rights as someone in this study. … If you have questions, you can call the COMIRB ( the responsible Institutional Review Board).

147. Summary of Key Recommendations for Administering NH-CAHPS Long-Term Resident Survey (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-long-stay-eng-651a.pdf
     March 09, 2007 - . 1 Conventions Used in This Document ................................... 1 Introductory Script and Questions … • All questions should include a “REFUSED” (“REF”) response option, which can be on the interviewer … If you agree to take part, we would ask you some questions about your satisfaction with your nursing … You can skip over any questions you don’t want to answer and you can stop participating at any time. … Do you have any questions before we start?

148. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Intro (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/1-intro-sops-hospital-survey-2-0-Webcast.pdf
     October 30, 2019 - ► Use Q&A feature to ask for help 2 3 Submitting Questions • Question and Answer ► Select Q&A ►

149. How are States and evaluators measuring medical homeness in the CHIPRA Quality Demonstration Grant Program? | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/highlight02.html
     May 01, 2013 - ; short versions-10 questions Time required is less than 2 hours for full version; less than 1 hour … Two questions fall under the domain of Data Management, which was not included in the MHI-SV but has … The standardized total score adds the scores across all questions on the MHI-RSF and assigns a value … [12] The MHI-RSF includes 14 questions, each with a maximum score of 8 points, for a maximum total … [13] The overall score is the average of the scores on a scale of 1-8 for all 14 questions.

150. Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid: Final Report (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-238-fullreport.pdf
     October 01, 2019 - This is not in the core CAHPS survey; rather, it is part of an array of supplemental questions that … The core survey and any additional questions chosen by a State are mailed to parents of children younger … Questions regarding availability of treatment or counseling care have been included in multiple versions … in their surveys, whether from earlier supplements or from questions crafted by the States themselves … Validity of CAHPS Questions CAHPS is a well-established tool for obtaining patient reports of their

151. SOPS™ Introducing the New SOPS Hospital Survey 2.0 webcast transcript (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hsops2.0-webcast-transcript.pdf
     January 01, 2020 - And lastly we hope to have some time to answer your questions. … answer any questions you may have about the surveys or resources. … A couple questions about supplemental items. … in the survey just before the background questions section at the end. … background questions toward the end.

152. CAHPS Clinician & Group Child Survey 3.1 (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
     December 01, 2020 - Users may customize this instrument by adding questions. … 1 Yes 2 No → If No, go to #28 on page 5 The questions in this survey will refer to the provider … As you answer these questions, please think of the in-person, phone, and video visits your child had … Mark one or more 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.

153. AHRQ Hospital Survey on Patient Safety Culture: Items and Dimensions (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops-items-composites.pdf
     February 16, 2021 - o Questions added only at the end of the survey after Section G, before the demographic questions in … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response … Staff are afraid to ask questions when something does not seem right. (negatively worded) 8. … (negatively worded) Note: Negatively worded questions should be reverse coded when calculating percent … Note: Negatively worded questions should be reverse coded when calculating percent “positive” response

154. FileNewTemplate
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module8.pptx
     March 07, 2019 - These will help shape your implementation plan in addition to providing content, discussion questions … Consider how you would answer the following questions: What are some of the issues that can occur if … After you watch the video, however, consider the following questions. … Asking questions could get to the reason CUS is not being used. … from the Video How would you answer these questions?

155. CAHPS Elicitation Protocol Webcast (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-schlesinger.pdf
     January 01, 2017 - implementation 151 • Aspirations: Protocol that can augment CAHPS surveys • Short Sequence: 5-7 open-ended questions … gold standard” interviews • Total of 332 elicitations; • 20% by phone, 80% by web • 50% before CAHPS questions … Want answers to my questions in complete responses instead of one-word answers. … Doctor gives me all the time I need, with time for questions and his observations on my complete health … Straight to the point yet asks questions that I realize have my well-being in mind (even if they are

156. Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
     October 15, 2011 - • Additional questions or comments?

157. Gap Analysis Facilitator's Guide: Appendix B | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
     August 01, 2022 - Gap Analysis Facilitator's Guide: Appendix B Gap Analysis Structured Interview Questions … The Gap Analysis Structured Interview Questions allow the facilitator to lead participants through … a set of questions designed to elicit participant views on a variety of key policies and practices.

158. Pain Management Injection Therapies for Low-back Pain: Topic Refinement (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/ta/topicrefinement/lbpinject-topicref.pdf
     March 03, 2014 - Injection Therapies for Low back Pain – Project ID ESIB0813 Final Topic Refinement Document Key Questions … Exclude: • Uncontrolled or pre-post studies Outcomes: Include: • For Key Questions 1 2, 3: Pain … Changes to the Key Questions and Scope as a Result of Public Comment The draft research plan for this … In response to public comments, the Key Questions were revised to be more inclusive of various imaging … Analytic Framework Background PICOTS Definition of Terms Changes to the Key Questions and Scope

159. Preparing Data from CAHPS Surveys for Analysis (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/preparing-data-for-analysis.pdf
     May 15, 2017 - However, unless your research questions necessitate combining the responses to two survey versions into … Key items are the survey questions that all respondents should answer, including: • Questions confirming … • The screeners for the questions included in the core composites measures. … Reportable items are the questions included in the composite and rating measures. … • Step 2 –Calculate the average proportion responding to each category across the questions in the

160. Lessons From Healthcare Organizations on Improving Patient Experience webcast - Intro (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-intro.pdf
     January 28, 2021 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question and