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121. CAHPS Elicitation Protocol Webcast (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
     January 01, 2017 - frame for the survey • To facilitate linking of narrative responses to responses to closed-ended questions … Incorporating Items Into the Survey • Core Items + Supplemental Items = CAHPS Survey • Place narrative questions … eliminate any information that is potentially identifiable • Suggested insert: Our survey includes some questions … of responses: Depends on sampling method • Acknowledging CAHPS 40 www.ahrq.gov/cahps Research Questions … Emails Vendors’ Role in Managing Content Administering the Elicitation Protocol on Its Own Research Questions

122. CAHPS Cancer Care Supplemental Items (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
     November 28, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Items Population: Adult 11/4/2016 Page 2 Document No. 557a www.ahrq.gov/cahps Topic: Access Questions … Adult 11/4/2016 Page 3 Document No. 557a www.ahrq.gov/cahps Topic: Information from Providers Questions … Adult 11/4/2016 Page 4 Document No. 557a www.ahrq.gov/cahps Topic: Shared Decision Making Questions … 3 No After SDM4 CAHPS® Cancer Care Survey Supplemental Items Population: Adult Page 5 Questions

123. Address Language Differences: Tool 9 | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/improve/precautions/tool9.html
     February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … For patients who do not speak enough English to respond to questions about language preference, use an … about this tool from the Health Literacy Patient Feedback Questions . 

124. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
     April 24, 2018 - ........................................................................... 2 Questions in the CAHPS … • The structure and flow of the questions. … • How these questions were developed. … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … The questions in the Adult version of the Elicitation Protocol are listed below.

125. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
     February 07, 2019 - ► Use Q&A feature to ask for help 2 Submitting Questions • Question and Answer ► Select Q&A ► Type … Submitting Questions Today’s Speakers Agenda

126. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Introduction (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-SOPS_101_Webcast-INTRO.pdf
     February 19, 2020 - ► Use Q&A feature to ask for help 2 Submitting Questions • Question and Answer ► Select the icon

127. Data Collection and Analysis | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/cusp/clabsi-neonatal/nclabsi3.html
     January 01, 2013 - The NCLABSI tool was tailored to the neonatal project and contained 18 questions categorized into 3 sections … : 7 questions in Knowledge/Skills, 6 questions in Attitudes/Beliefs and 5 questions in the Resource section … Six of the 18 questions were negatively worded. 

128. Gap Analysis Facilitator's Guide | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3.html
     August 01, 2022 - The agenda may include a participant welcome, review of goals of the session, introductions, questions … To produce more consistently useful results, the facilitator should use structured interview questions … Go to Appendix B for Gap Analysis Structured Interview Questions. … A coding system can be used to tally the responses to the questions. … Questions can then be ranked from lowest to highest.

129. Public Reporting of Patients' Comments with Quality Measures: How Can We Make It Work? (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
     June 25, 2014 - Experimental Design 1 • • Defining feasible elicitation protocols • • Short-sequence: 5-7 open-ended questions … Positive Experiences: 2 Questions (Second with embedded expectations) Negative Experiences: 2 Questions … (Second with embedded expectations) Response to Experiences: 2 Questions • Round 2 Elicitation Sequence … guide Assessing relationship with provider: “interact with relate to” Response to Experiences: 2 Questions … guide Assessing relationship with provider: “interact with relate to” Response to Experiences: 2 Questions

130. Practice Characteristic survey baseline NC Cooperative (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nc.pdf
     November 14, 2015 - Please answer questions by checking, you do not need to fill in the circles These questions should … for patients at risk for ischemic vascular disease) for comparison with their peers These questions … reports) Yes, and there are no restrictions No Not applicable Don’t know For the next three questions … Yes No Now we would like you to answer some questions about how your practice externally reports on

131. Creative Strategies to Improve Patient Care Experience - Part 1 Intro (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
     April 18, 2019 - ► Use Q&A feature to ask for help 4 Using the Webcast Console to Submit Questions • Question … Using the Webcast Console to Submit Questions

132. Value and Efficiency Supplemental Items for Hospitals and Medical Offices - CLOSING (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-closing.pdf
     January 11, 2018 - Additional questions or comments? … Additional Questions or Comments?

133. Teamwork Perceptions Questionnaire (T-TPQ) | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
     December 01, 2015 - Questionnaire (T-TPQ) TeamSTEPPS® for Office-Based Care Instructions:   Please respond to the questions … When communicating with patients, staff allow enough time for questions.           32.

134. Tool: Handoff | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
     May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions: What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions

135. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals Introduction (Sorra) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast1-sorra-intro.pdf
     July 25, 2018 - – Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … Using the Webcast Console to Submit Questions Today’s Speakers

136. How to Use the AHRQ SOPS Ambulatory Surgery Center Survey to Improve Patient Safety - INTRO (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/1-ASC_Webcast_2021-Intro.pdf
     January 01, 2021 - Programs • Using the SOPS ASC Survey to Improve Patient Safety • SOPS ASC Database and Resources • Questions

137. Action Planning for the SOPS Surveys Webcast Transcript (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
     June 01, 2019 - I appreciate, again, you being here and look forward to your questions. … You want to explain all the big questions here: the who, what, where, when, why and how. … for the first three questions. … Okay, as a reminder, you can go ahead and send us your questions in the Q&A box. … I just want to say I think that's all the time we have for questions right now.

138. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
     October 29, 2018 - Measures • Yes they are very good, but not all the time are they nice at the front, they answer our questions

139. Impact of a pediatric-focused medical home learning collaborative on preventable emergency department visits by publicly-insured children in Massachusetts (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-medical-home-academyhealth.pdf
     December 12, 2015 - Research Questions 1. … Questions? … Patient-Centered Medical Home (PCMH) Pediatric PCMH Learning Collaborative Research Goal Research Questions … PMCA Category Longitudinal Analysis Results (Question 2) Key Conclusions Caveats and Limitations Questions

140. An Overview of the CAHPS Analysis Program 5.0 - Intro (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-analysis-program-intro-slides.pdf
     November 19, 2020 - ► Use Q&A feature to ask for help 2 How to Ask Questions • Question and Answer ► Select Q&A ► Type