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www.qualitymeasures.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - They listen to the questions hospital staff ask and provide respectful, honest feedback. … They listen to the questions hospital staff ask and provide respectful, honest feedback. … , and the care team should feel comfortable asking the advisor questions. … They should:
Use open-ended questions, not questions that can be answered with a “yes” or “no”;
Try … Invite questions
Patients and their family members need to feel comfortable asking questions.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-webcast-transcript.pdf
June 01, 2020 - If you need help any time during the webcast, use the Q&A feature to ask questions or to
request help … And then, lastly, we
look forward to answering some of your questions. … All SOPS surveys are composed of
standardized questions referred to as "the core items" that support … We are happy to assist you with your questions. … But if you want to add questions after that, before
the demographic questions, feel free to do so.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - I didn’t ask all the right questions. … But I still had lots of questions. … • Use non-shaming, open-ended questions. … Wait until they get their questions out rather than trying
to anticipate questions. … What other questions do you have?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-nov2015.pptx
January 01, 2015 - speakers)
Through your computer
A Q&A session will be held at the end of the presentation
Written questions … If no one answering questions, divide into groups and let them discuss topic and answer as a group. … deliver pure curriculum in limited time by focusing on critical points based on who is the audience.
17
Questions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=8&search_api_fulltext=&sort=asc
to consider whether your sample design is likely to yield a sufficient number of responses to those questions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=22&search_api_fulltext=&sort=desc
to consider whether your sample design is likely to yield a sufficient number of responses to those questions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HP/supplemental-mobilityimpairments-healthplan-adult-2157-9a.docx
September 25, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part2-mw.pdf
August 03, 2018 - Please
reach out to your Practice Facilitator with any questions. Thank you! … APPLY LABEL
H3 Practice Survey, Part 2
2
Section 1: Electronic Health Record System
These questions … Some questions might not be relevant based on how you answered a previous question. … H3 Practice Survey, Part 2
4
Section 2: Practice Characteristics
This next section asks questions … Part 2
7
Section 3: External Reporting and Payments
Now, we would like you to answer some questions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/surgical/measures-surgical-409.pdf
November 28, 2017 - ”
• Single-item measures are individual survey questions that did not fit into
composite measures. … Supplemental items are optional questions that users can add in order to customize
the instrument. … Q11 During your office visits before your surgery, did this surgeon encourage you to ask questions? … Q33 After your surgery, did this surgeon encourage you to ask questions? … Q22 Did this anesthesiologist answer your questions in a way that was easy to understand?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
February 09, 2006 - permissive for questions. … So we tend at Minnesota to try to say, what questions do you have? … Rather than do you have any questions? … The latter patients know they're supposed to say, no, I have no questions. … They are responsible for asking questions and voicing concerns.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/TalkingQuality_Audience_Webcast_2011_05_11_Transcript.pdf
January 01, 2011 - We'll address the questions during the Q and A session. … And if you have any questions for Patrick, please go ahead and use that Q and A link to send us
questions … I have a number of questions here already. … One question that -- I had a
number of questions for Patrick. … I know I saw a couple questions about that.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/dental/dental-plan-adult-eng-751.pdf
February 10, 2009 - • Maximize readability by using two columns, serif fonts for the questions, and ample white
space … You are sometimes told to skip over some questions in this survey. … The next set of
questions asks about any dental care you had in
the last 12 months, including dental … For these questions, answer only about
your dental plan.
19. … questions for me
4 Translated the questions into my
language
5 Helped in some other way
Thank
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-ginsberg.pdf
June 13, 2017 - • Cancer Care: Access, Shared Decision-making,
Information from providers
You can add your own questions … only source of information
• Include patient reports of experiences – not “satisfaction”
• Include questions … rigorous
scientific development and testing, as well as extensive
patient and stakeholder input
• Questions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
May 24, 2013 - choices
• Involve family and friends in ways that you wish
We’re in this together
Please ask questions … This is a good
time to ask your questions. The time the doctor
visits may vary from day to day. … • If you have questions during your stay, you
can [write them down on the notebook next to
your
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
May 01, 2017 - support your choices
· Involve family and friends in ways that you wish
We’re in This Together
Please ask questions … This is a good time to ask your questions. The time the doctor visits may vary from day to day. … · If you have questions during your stay, you can [write them down on the notebook next to your bed
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
April 17, 2017 - Before we begin, do you have any questions
about the survey? … [ANSWER ANY QUESTIONS AND CONTINUE.] … The next questions are about the hospital environment.
33. … The next questions are about your child.
50. … [ANSWER ANY QUESTIONS, THEN GO TO QUESTION 1.]
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/introducing-cahps-child-hospital-survey-transcript.pdf
January 01, 2015 - If you have questions, you can
use our TA. And so that’s one major difference. … You can use the Q&A feature at any time to ask questions. … We can ask questions as they go along. It was very, very informative. … And again, a lot of great questions coming in for Mark. … We have a lot of great questions coming in.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared-scripts-final508.pdf
April 03, 2018 - You
can write down your concerns, your questions, and your health goals. … [Clinician] will use what you write to make sure to discuss your questions
and concerns. … Do you have any questions about your medicine or your tests or your treatment? … What questions do you want to ask the
doctor? Do you have any health goals today?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-infographic.pdf
January 01, 2019 - and
Analysis Tools
Reference
Lists
Resource
Lists
Free Technical Assistance
For SOPS Database questions … :
DatabasesOnSafetyCulture@westat.com
1-888-324-9790
For all other SOPS questions:
SafetyCultureSurveys
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-12-15-22.docx
December 01, 2022 - the end of the SOPS Hospital Survey 2.0, after Section F: Your Hospital, just before the Background Questions … Add the SOPS Hospital Survey 2.0 Background Questions after the Workplace Safety Background Questions … ]
· Overall Rating on Workplace Safety for Providers and Staff (1 item)
· Background Questions: (2 … Last updated: December 2022
Workplace Safety
The following questions ask about workplace safety … Poor
▼
Fair
▼
Good
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Very Good
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Excellent
▼
☐ 1
☐ 2
☐ 3
☐ 4
☐ 5
Background Questions