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  1. www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
    May 01, 2023 - Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate … They should also allow questions that may allow the receiver to clarify key information or to call attention … off-going resident then gives the receiving resident an opportunity to repeat the plan back and ask any questions … Afterwards, consider how you would answer these questions: What went well in the handoff in this video … received would have further confirmed that the receiver had the needed information and did not have any questions
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-intro.pdf
    April 18, 2019 - ► Use Q&A feature to ask for help 4 Using the Webcast Console to Submit Questions • Question … Using the Webcast Console to Submit Questions
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/sopsvaluewebcast-closing.pdf
    January 11, 2018 - Additional questions or comments? … Additional Questions or Comments?
  4. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-cg-survey30-adult.html
    December 01, 2023 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions (Versions 3.0/3.1) Placement and Other Instructions (Versions 3.0/3.1) C-IN1.
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/survey3.0/adult-eng-cg30-2351a.pdf
    July 01, 2015 - • Supplemental items: Survey users may add questions to this survey. … • Maximize readability by using two columns, serif fonts for the questions, and ample white space … You are sometimes told to skip over some questions in this survey. … 1 Yes 2 No → If No, go to #23 on page 4 The questions in this survey will refer to the provider … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-explain-and-motivate.pdf
    December 26, 2018 - Questions and Tasks List the kinds of information and motivational messages you will include in the … Questions and Tasks What types of detailed information might you provide in your report? … Questions and Tasks What types of additional information would your audience be interested in? … • Some consumers would benefit from access to an informed individual who can answer their questions … Consumers in Using Information Key Points Questions and Tasks
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Please tell us what you want and need, ask questions, and share any concerns you have about your health … Please feel free to write notes, questions, or concerns on the white board. Here is the pen.” … React positively when people ask questions, volunteer information, share concerns, or want to take part … “What questions do you have?” Try to see the experience through the patient’s and family’s eyes. … This can lead to questions, concerns, or anxieties.
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/interpreter-hp-cahps-adult-spanish-2157-4b.pdf
    January 05, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2157-4b Page 2 Questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2157-4b Page 3 Questions … Supplemental Items: Interpreter Services Population Version: Adult Document No. 2157-4b Page 4 Questions
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/action-planning-webcast-transcript.pdf
    June 01, 2019 - I appreciate, again, you being here and look forward to your questions. … You want to explain all the big questions here: the who, what, where, when, why and how. … for the first three questions. … Okay, as a reminder, you can go ahead and send us your questions in the Q&A box. … I just want to say I think that's all the time we have for questions right now.
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast1-sorra-intro.pdf
    July 25, 2018 - – Use Q&A feature to ask for help 2 Using the Webcast Console to Submit Questions • Question and … Using the Webcast Console to Submit Questions Today’s Speakers
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-intro.pdf
    January 19, 2022 - ► Use Q&A feature to ask for help 3 Using the Webcast Console to Submit Questions • Question … Review how CAHPS survey results can be used to improve patient experience • Provide answers to your questions
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/kripalani.ppt
    January 01, 2010 - Seldom ask questions Questions are basic in nature Difficulty explaining medical concerns or how to … What questions do you have? … Effectively Solicit Questions Don’t say: Do you have any questions? Any questions? … or “Any questions?” … Ask, “What questions do you have?” 5.
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
    May 23, 2013 - Let us know if you have any questions. We are partners in your care. … This gives you a chance to meet the nurse taking over your care, ask questions, and share important … • Encourage you to ask questions and share your concerns. … If you have questions or concerns, nurse bedside shift report is the perfect time to raise them. … • Ask questions if something is confusing.
  14. www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool21.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … about this tool from the Health Literacy Patient Feedback Questions
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
    October 29, 2018 - Measures • Yes they are very good, but not all the time are they nice at the front, they answer our questions
  16. CAHPS (doc file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/instructions/suppl_pcmh_items_cg-cahps-child-survey_2358-2a.docx
    March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questionsQuestions Placement and Other Instructions PCMH1. … Please answer these questions about the provider named in Question 1 of this survey.
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/chipra-medical-home-academyhealth.pdf
    December 12, 2015 - Research Questions 1. … Questions? … Patient-Centered Medical Home (PCMH) Pediatric PCMH Learning Collaborative Research Goal Research Questions … PMCA Category Longitudinal Analysis Results (Question 2) Key Conclusions Caveats and Limitations Questions
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/hycr-consolidated-slides.pptx
    May 11, 2023 - The HYCR Implementation Guide (IG) -- contains questions to guide your decision-making and planning … Begin with this set of 6 key questions that can help you get a sense of whether it is worth exploring … Gather key stakeholders to help you answer these questions. … discussion of each of these questions 22 Starting out with a limited number of patients and using … Six Questions to Guide Your Efforts (continued) 29 See Section 3 of the HYCR Implementation
  19. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-child.html
    December 01, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions
  20. www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/toolkit.html
    February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Plain Language Words Use the Teach-Back Method: Tool 5 The Teach-Back Method Poster Teach-Back Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … #12     Welcome Patients:: Tool #13 Tools to Improve Self-Management and Empowerment     Encourage Questions

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