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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-intro.pdf
October 06, 2020 - ► Use Q&A feature to ask for help
2
Using the Webcast Console to
Submit Questions
• Question and … Description of ED CAHPS Survey analysis
• Review of ED CAHPS Survey Resources
• Provide answers to your questions … Using the Webcast Console to Submit Questions
Today’s Speakers
Our Focus Today
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-coordination-of-care-cg-adult.html
April 01, 2018 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
C-CR1.
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www.qualitymeasures.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - The method was originally developed as a tool for selecting and refining survey questions and response … The questions should be designed to reveal differences between what you, the sponsor, think the materials … Asking Questions: The interviewer asks direct questions to learn how respondents interpret what they're … It is important for questions to be open-ended and not leading. … Checking on Comprehension
While it’s tempting to gauge comprehension by asking direct questions about
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-cancer-care-transcript.pdf
June 01, 2017 - That includes
the substantive questions. … questions about demographics. … The questions have been adapted slightly to refer to the cancer context, but they are the same questions … So, a couple of questions have popped up already. … questions.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/SOPS-De-IdentifiedResearchDatasets.pdf
January 01, 2023 - Pharmacy
Survey items • Staff position
• Unit/work area
• Items from sections
A1-F6
• Background
questions … 1-4
• Work area/unit
• Items from sections
A1-G
• Background
questions H1-H6
• Items from sections … A1-G2
• Background
questions 1-3
• Items from sections
A1-E2
• Background
questions 1-7
• Items … from sections
A1-G3
• Background
questions H1-H2
• Items from sections
A1-E1
• Background
questions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - A structured series of 5 open-ended questions that:
• Prompts survey respondents to tell a clear and … about their experience with
a provider and his/her office staff
• Complements the closed-ended survey questions … • I use open-ended questions administered on their own (e.g., via comment cards or a
stand-alone
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-SOPS_101_Webcast_2020-Closing.pdf
January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Closing
Questions & Answers
35
How to Ask
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/practical-methods-care-coordination-slides.pdf
December 14, 2022 - M o r r i s , OTR/L, MIPH, FACHE
H i c h a m S k a l i , MD, MSc
1
Chat Function
HOW TO ASK
QUESTIONS … priorities for further care coordination
• Advice to peers on improving their care coordination
12
Questions … and Reactions
Questions: In the chat box, please list any questions
or comments you have for the panelists … strategies you’re using that are working well
Feedback on Today’s Event: Please respond to the polling questions
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www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool16.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … : Tool 17
Patient Portal Feedback Form
Suggestion Box Poster
Health Literacy Patient Feedback Questions … Encourage patients to talk with their pharmacist if they have questions or concerns about what they received … about this tool from the Health Literacy Patient Feedback Questions .
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/ccqmpc/ccqm-pc-faq.pdf
July 13, 2016 - AHRQ’s Care Coordination Quality Measure – Primary Care (CCQM-PC) - Frequently Asked Questions
AHRQ … ’s Care Coordination Quality Measure – Primary Care (CCQM-PC)
Frequently Asked Questions
Q.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-adult-survey_2157-1a.docx
March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-PWMI-items-hp-survey50-adult.html
February 01, 2021 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
P-IM1.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/supplemental-specialists-cgcahps-adult-2357-12a.docx
September 25, 2017 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … will skip to SC1 instead.
· Add the following instructions under the heading but before SC1: These questions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/enhancing-care-heart-failure-patients.pdf
February 13, 2023 - MD, Cardiologist at UPMC
Presbyterian and UPMC East
3
Chat Function
PARTICIPANTS
HOW TO ASK
QUESTIONS … • Strategies for ensuring referrals despite the 6-week
gap
• Other practical advice or audience questions … messaging and addressing concerns of
older, frailer HF patients
• Other practical advice or audience questions … exercise on their own at home
• Hybrid or virtual CR as an option
• Other practical advice or audience questions … participants and posted online at: https://takeheart.ahrq.gov
Please complete the popup feedback questions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
August 23, 2018 - as a report about patient panels or questions only a clinician can answer). … You can download here a list of
questions to help you prepare in advance. … Please consult with the lead clinician at your practice to answer these questions.
52. … as a report about patient panels or questions only a clinician can answer). … You can download here a list of questions to help you prepare in advance.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/checklist/checklist-plan-report.doc
December 26, 2018 - Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions. … Questions and Tasks
Press F1 if prompted to hear the remainder of the following questions.
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www.qualitymeasures.ahrq.gov/health-literacy/improve/precautions/tool11.html
February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services
Health Literacy Video: Questions … Welcome Patients: Tool 13
Navigating the Health Care System
Sample of Simple Map
Encourage Questions … Before you start using this tool, tally the percentage of questions that were not answered on forms filled … In 2, 6, and 12 months, do it again and see if the percentage of unanswered questions has gone down. … about this tool from the Health Literacy Patient Feedback Questions .
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/hp/suppl-CCC-items-hp-survey5-child.html
April 01, 2022 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions in English
Placement or Other Instructions
CC1. … In the last 6 months, how often did you have your questions answered by your child’s doctors or other
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www.qualitymeasures.ahrq.gov/diagnostic-safety/tools/index.html
March 01, 2024 - Questions Are the Answer : Asking questions about a diagnosis or other aspects of care is a step that … One of the best ways to communicate with your doctor and health care team is by asking questions. … Because time is limited during medical appointments, you will feel less rushed if you prepare your questions … These AHRQ resources demonstrate how asking questions can improve care with tips on how to communicate
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/instructions/suppl_access_items_cahps-hp-child-survey_2158-1a.docx
March 11, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Questions
Placement and Other Instructions
AC1.