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Showing results for "questions".

281. Making Progress on Healthy People 2030 Health Literacy Objectives | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/news/blog/ahrqviews/health-literacy-objectives.html
     October 01, 2021 - often leave their provider’s office without understanding what they’ve been told or with unanswered questions … The Question Builder —lets people create a list of questions that they can take to medical appointments

282. The SHARE Approach—Using the Teach-Back Technique: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-6.html
     September 01, 2020 - . ___ Ask open-ended questions that start with "what" or "how" and avoid questions that result in "yes … Teach-back questions for shared decisionmaking Try these examples with your patients "We talked about … Promote a teach-back environment Besides asking questions, there are other ways to promote teach-back

283. PCIC Staff Qualitative Interview Guide (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-pcip-staff-ny.pdf
     August 23, 2018 - We are here today to ask you some questions about your experience working with your practice facilitators … Do you have any questions? May I begin? … Intervention: Experiences with HHNYC Now I’d like to ask you some questions specifically about the HealthyHearts … I just want to ask a couple of more questions about the program.

284. CAHPS QI The Case for Improving Patient Experience (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
     January 01, 2011 - And the second way is that we can take specific questions and start to dive a little bit deeper into … really generated some strong responses from people because they weren’t sure if these were the right questions … able to do this in a way that was really rigorous and what would be the result of looking at those questions … is good communication surrounding the visit and so we really focused on some of the communication questions … So we tried to look at things that were correlated with that and we felt the communication questions

285. Development of the CAHPS Cancer Care Survey | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/surveys-guidance/cancer/develop-cancer-surveys.html
     March 01, 2017 - Based on the input from stakeholders, the survey development team crafted multiple survey questions, … They then evaluated the content validity and comprehensibility of the questions by cognitively testing … That process resulted in version 1.0 of the instrument: a 73-item survey that included 41 questions designed

286. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/improving-cg-cahps-scores-webcast-transcript.pdf
     March 01, 2016 - At the end of the presentations, we'll be answering as many questions or themes of questions that we … You can't be upset with the questions. … The questions may A lot or Yes. In the provider rating, it is between 8 and 10. … If you have any questions in the future, I'd be happy to answer them. Thank you. … It's just two questions, that Point of Care Survey.

287. TeamSTEPPS® for Office-Based Care - Readiness Assessment (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/readiness.pdf
     August 01, 2005 - Answering the questions below can help you determine the degree to which your practice (or the practice … The questions are meant to help you to think through critical factors that can affect your success in … Instructions for obtaining your readiness “score” are presented at the end of the questions. … begin the implementation process, make sure you continue to monitor whether the answers to these questions … Then answer the questions again to determine if any of the factors have changed.

288. Job Aid: Model for Improvement and PDSA Cycles (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-model-pdsa.pdf
     May 17, 2021 - Good aim statements answer four questions:  What do we want to improve and why?

289. Strategy 4: IDEA Discharge Planning (Implementation Handbook) (doc file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Implement_Hndbook_508_v2.docx
     April 01, 2011 - Invite the patient and family to use the white board in the room to write questions or concerns Ask … open-ended questions to elicit questions and concerns Use the Be Prepared to Go Home Checklist and Booklet … Nurses reviewed the booklets with patients before discharge to address any remaining questions. … Throughout their hospital stay, nurses encouraged patients to read the booklet and ask questions. … Nursing assistants helped patients write questions in their discharge booklets.

290. Training Guide: Using Simulation in TeamSTEPPS Training (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
     February 01, 2011 - • Avoid closed-ended questions (i.e., those requiring “yes” or “no” answers). … Instead, try rewording, rephrasing, or restating the questions. … Ask if there are questions. (2 min.) … Ask if there are questions. Show PPT slide #12, Choose a Clinical Context. … Provide answers to unanswered questions or, if the questions need to be referred to others or if they

291. 2023 Child HCAHPS Survey Database Chartbook (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
     January 01, 2023 - Questions or comments regarding this Chartbook or the Child HCAHPS Survey Database may be directed to … Note, the number of respondents to specific questions may be less than the total number of respondents … Possible reasons include non-response producing missing data, some questions only being applicable to … *Involving Teens in Their Care questions were only answered by respondents with children thirteen years … Involving Teens in Their Care questions were only answered by respondents with children thirteen years

292. Creative Strategies to Improving Patient Care Experience Webcast Transcript (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-transcript.pdf
     April 01, 2019 - You can see examples of questions from each of these composites here. … Two key questions arise from the observation that staff insights may help with this process. … And we have a few questions that have already come in so we'll begin with those. … Please feel free to add your questions. We will get to as many as we can. … Unfortunately we're out of time for anymore questions or answers. So I want to thank Dr.

293. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
     October 30, 2017 - where patients feel comfortable discussing their health care concerns (e.g., by showing interest in questions … The CAHPS team does not recommend including scores for individual questions in the item set outside … Another is that many of the questions in this item set are designed to help hospitals identify the drivers … Items in the CAHPS Health Literacy Item Set for Hospitals The table below lists the individual questions … Set for Hospitals Survey Item H-HL14 Doctors interrupted patient H-HL15 Doctors answered all questions

294. CAHPS Clinician & Group Adult Visit Survey 4.0 (beta) (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/adult-eng-cg40-3351a.pdf
     October 30, 2020 - months but less than 6 months 4 At least 6 months but less than 1 year 5 1 year or more These questions … Mark one or more. 1 Read the questions to me 2 Wrote down the answers I gave 3 Answered the questions … for me 4 Translated the questions into my language 5 Helped in some other way Thank you.

295. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - The Intervention Customer service standards are already embedded in many of the CAHPS survey questions … These questions were selected because they measure processes of care that patients and members use to … However, that does not mean it will be easy to translate the questions into standards that your staff … Interactive Voice Response (IVR) system to enable members to get quick answers to the most frequently asked questions … Developed and implemented Web-based FAQ (frequently asked questions) materials, downloadable member materials

296. Using Mass Media To Spread Messages About a Quality Report | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
     September 01, 2019 - Generate possible questions you may be asked and craft good answers to those questions. … Take the time to identify really difficult questions and figure out how to address them. … Either have good answers to questions or know when to slide out from under a question that doesn’t have

297. Microsoft PowerPoint - 4. Lise Rybowski_Closing.ppt [Compatibility Mode] (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/4-lise-rybowski-closing.pdf
     May 13, 2015 - CompendiumCompendium ►►New relevant resourcesNew relevant resources After the WebinarAfter the Webinar ►Questions

298. State at a Glance: South Carolina | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/policymakers/chipra/demoeval/demostates/sc.html
     March 01, 2019 - quality demonstration projects on this page: Overview South Carolina's Objectives Evaluation Questions … Top of Page   Evaluation Questions The national evaluation team will gather information from South … Carolina to address a wide range of questions about the implementation and outcomes of its efforts,

299. State at a Glance: Florida | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/policymakers/chipra/demoeval/demostates/fl.html
     March 01, 2019 - CHIPRA quality demonstration projects on this page: Overview Florida's Objectives Evaluation Questions … Top of Page Evaluation Questions The national evaluation team will gather information from Florida … to address a wide range of questions about the implementation and outcomes of their efforts including

300. State at a Glance: Alaska | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/policymakers/chipra/demoeval/demostates/ak.html
     March 01, 2019 - s CHIPRA quality demonstration projects on this page: Overview Alaska's Objectives Evaluation Questions … Top of Page   Evaluation Questions The national evaluation team will gather information from … Alaska to address a wide range of questions about the implementation and outcomes of its efforts, including