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101. Strategy 4: IDEA Discharge Planning (Tool 2b) (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.pdf
     May 22, 2013 - Use the space to write additional questions or answers to your questions. … • Ask questions again until you understand the answers. … You may have other questions or concerns that are not in this checklist. … • Who do I call if I have questions or problems when I get home? …  My doctors or nurses answered questions that are important to me and my family.

102. Conducting Cognitive Testing for Health Care Quality Reports | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/talkingquality/resources/cognitive/index.html
     September 01, 2019 - The method was originally developed as a tool for selecting and refining survey questions and response … The questions should be designed to reveal differences between what you, the sponsor, think the materials … Asking Questions: The interviewer asks direct questions to learn how respondents interpret what they're … It is important for questions to be open-ended and not leading. … Checking on Comprehension While it’s tempting to gauge comprehension by asking direct questions about

103. Strategy 4: IDEA Discharge Planning (Tool 2b) (doc file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
     June 20, 2011 - This booklet has a checklist, questions to ask your doctor or nurse, and space to write. … Use the space to write additional questions or answers to your questions. … Ask questions again until you understand the answers. … You may have other questions or concerns that are not in this checklist. … Who do I call if I have questions or problems when I get home?

104. SOPS® Database De-Identified Research Dataset Contents (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/SOPS-De-IdentifiedResearchDatasets.pdf
     January 01, 2023 - Pharmacy Survey items • Staff position • Unit/work area • Items from sections A1-F6 • Background questions … 1-4 • Work area/unit • Items from sections A1-G • Background questions H1-H6 • Items from sections … A1-G2 • Background questions 1-3 • Items from sections A1-E2 • Background questions 1-7 • Items … from sections A1-G3 • Background questions H1-H2 • Items from sections A1-E1 • Background questions

105. CAHPS Elicitation Protocol Webcast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and … about their experience with a provider and his/her office staff • Complements the closed-ended survey questions … • I use open-ended questions administered on their own (e.g., via comment cards or a stand-alone

106. Understanding SOPS Surveys: A Primer for New users - Closing (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/3-SOPS_101_Webcast_2020-Closing.pdf
     January 01, 2020 - Understanding SOPS Surveys: A Primer for New users - Closing Questions & Answers 35 How to Ask

107. Help Patients Remember How and When to Take Their Medicine: Tool 16 | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/health-literacy/improve/precautions/tool16.html
     February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … Encourage patients to talk with their pharmacist if they have questions or concerns about what they received … about this tool from the Health Literacy Patient Feedback Questions . 

108. View Survey (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-nw.pdf
     August 23, 2018 - as a report about patient panels or questions only a clinician can answer). … You can download here a list of questions to help you prepare in advance. … Please consult with the lead clinician at your practice to answer these questions. 52. … as a report about patient panels or questions only a clinician can answer).   … You can download here a list of questions to help you prepare in advance.

109. Tools To Improve Diagnostic Safety | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/diagnostic-safety/tools/index.html
     March 01, 2024 - Questions Are the Answer : Asking questions about a diagnosis or other aspects of care is a step that … One of the best ways to communicate with your doctor and health care team is by asking questions. … Because time is limited during medical appointments, you will feel less rushed if you prepare your questions … These AHRQ resources demonstrate how asking questions can improve care with tips on how to communicate

110. Job Aid: Practice Assessments and Surveys (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
     May 17, 2021 -  Avoid double negatives and "double-barreled" or compound questions. …  Make sure the wording of questions doesn't suggest a "right" answer. …  Use "open-ended" questions to gather detailed feedback. …  Make sure questions fit the language and reading level of the respondents. …  Did the respondent understand the questions? Modify items based on pilot. Step 6.

111. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Closing (Sorra) (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast5-sorra-closing.pdf
     August 02, 2018 - Closing (Sorra) Get Updates • Sign up for email updates 49 Using the Webcast Console to Submit Questions … 324-9749 mailto:SafetyCultureSurveys@Westat.com Get Updates Using the Webcast Console to Submit Questions

112. CAHPS Elicitation Protocol Webcast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-closing.pdf
     January 01, 2017 - • Contact us with any questions. 55 http://www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance … about_patient_narratives_elicitation_protocol_cg30_2315.pdf mailto:cahps1@westat.com www.ahrq.gov/cahps Questions … www.ahrq.gov/cahps/ 56 mailto:cahps1@westat.com http://www.ahrq.gov/cahps/ To Ask a Question Wrap-Up Questions

113. Action Planning for the SOPS Surveys-Intro (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/01-intro-sops-action-planning-tool.pdf
     January 17, 2019 - ► Use Q&A feature to ask for help 3 Submitting Questions • Question and Answer ► Select Q&A ► Type … Submitting Questions Today’s Speakers Agenda

114. Evaluating the Process of Creating and Promoting a Quality Report | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/talkingquality/assess/what-you-evaluate/process.html
     November 01, 2018 - It is designed to help you learn and improve by answering a number of important questions. … Questions About the Planning Process How well did your original plan work out? … Questions About the Development of the Report What did you learn about your audience? … Questions About the Distribution and Promotion of Your Report If you did a print report, did your distribution … You might want to undertake a formative evaluation to address these questions: Is your plan being carried

115. Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Closing (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/Excel_Tool_Slides_2020-3-Closing.pdf
     January 01, 2020 - Tutorial on the SOPS Data Entry and Analysis Tools Webcast-Closing Questions & Answers 17 How to

116. CAHPS Elicitation Protocol Webcast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rybowski.pdf
     January 01, 2017 - frame for the survey • To facilitate linking of narrative responses to responses to closed-ended questions … Incorporating Items Into the Survey • Core Items + Supplemental Items = CAHPS Survey • Place narrative questions … eliminate any information that is potentially identifiable • Suggested insert: Our survey includes some questions … of responses: Depends on sampling method • Acknowledging CAHPS 40 www.ahrq.gov/cahps Research Questions … Emails Vendors’ Role in Managing Content Administering the Elicitation Protocol on Its Own Research Questions

117. CAHPS Cancer Care Supplemental Items (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cancer/suppl-items-cancer-english-557a.pdf
     November 28, 2016 - include them only if your sample design is likely to yield a sufficient number of responses to those questions … Items Population: Adult 11/4/2016 Page 2 Document No. 557a www.ahrq.gov/cahps Topic: Access Questions … Adult 11/4/2016 Page 3 Document No. 557a www.ahrq.gov/cahps Topic: Information from Providers Questions … Adult 11/4/2016 Page 4 Document No. 557a www.ahrq.gov/cahps Topic: Shared Decision Making Questions … 3 No After SDM4 CAHPS® Cancer Care Survey Supplemental Items Population: Adult Page 5 Questions

118. Address Language Differences: Tool 9 | Agency for Healthcare Research and Quality
     www.monahrq.ahrq.gov/health-literacy/improve/precautions/tool9.html
     February 01, 2024 - for Patients To Find, Understand, and Use Health Information and Services Health Literacy Video: Questions … Welcome Patients: Tool 13 Navigating the Health Care System Sample of Simple Map Encourage Questions … : Tool 17 Patient Portal Feedback Form Suggestion Box Poster Health Literacy Patient Feedback Questions … For patients who do not speak enough English to respond to questions about language preference, use an … about this tool from the Health Literacy Patient Feedback Questions . 

119. About the CAHPS Patient Narratives Elicitation Protocol (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/about-patient-narratives-elicitation-protocol-cg30-2315.pdf
     April 24, 2018 - ........................................................................... 2 Questions in the CAHPS … • The structure and flow of the questions. … • How these questions were developed. … The CAHPS team strongly recommends against reordering the questions or selecting a subset of the questions … The questions in the Adult version of the Elicitation Protocol are listed below.

120. Ambulatory Surgery Center SOPS: What You Need to Know Webcast (pdf file)
     www.monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/introduction-slides-1-5.pdf
     February 07, 2019 - ► Use Q&A feature to ask for help 2 Submitting Questions • Question and Answer ► Select Q&A ► Type … Submitting Questions Today’s Speakers Agenda