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  1. Scoring CPCQ (pdf file)

    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/cpcq-scoring.pdf
    May 01, 2017 - improve- ment and had the least overlap with the Adaptive Reserve The stem of the CPCQ strategies questions … These questions should be completed by one senior member of the practice who has good insights into … Results: In a survey on customers’ loyalty to a bank, questions with higher non- response had higher … variances in response than questions with lower non-response with indications that non-response was … with and without a no response option and was found to have little effect on the mean values of the questions
  2. www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/child-hospital-narratives/development.html
    December 01, 2023 - Building on the development of the Clinician & Group Narrative Items, the team then designed a sequence of questions … analysis was focused on: The scope of experiences reported in response to the six narrative survey questions … CAHPS and Comments: How Closed-Ended Survey Questions and Narrative Accounts Interact in the Assessment
  3. www.healthcare411.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
    December 01, 2019 - To plan your communications strategy, you will need to answer several key questions that will influence … To answer these questions, you need to first learn about the potential audiences for the information. … approach by conducting group meetings where the audience can hear a presentation, watch a video, ask questions
  4. www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
    July 01, 2021 - consistent with existing subheadings: In Your Own Words Add the following text before the questions … The next questions ask you to describe the care you got during your most recent in-person, phone, or … Questions in English Placement or Other Instructions C-PN1.
  5. www.healthcare411.ahrq.gov/sops/surveys/hospital/index.html
    March 01, 2023 - Frequently Asked Questions About the SOPS Hospital Survey 2.0 . … Frequently Asked Questions About the SOPS Hospital Survey 1.0 . … Tool, Data Entry and Analysis Tool, Improvement Resources,  SOPS Bibliography , and frequently asked questions
  6. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - Adding supplemental questions will increase this time. … You can also call that number if you have any questions. THANK YOU! … It should take only [time] minutes to answer these questions. … It should only take [time] minutes to answer these questions. … Adding supplemental questions will increase this time.
  7. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
    September 01, 2019 - Table A-2 displays the background questions for HSOPS 2.0 and HSOPS 1.0, with wording changes in HSOPS … -------------------------------- 74% ---- ---- New 2.0 item In this unit, staff are afraid to ask questions … (C7R) Staff are afraid to ask questions when something does not seem right. … 13 Transitioning to the SOPS Hospital Survey 2.0 – Appendix A Table A-2 displays the background questions … (C7R) Staff are afraid to ask questions when something does not seem right.
  8. Module 2: Example (doc file)

    www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt-pdsa-form.docx
    May 01, 2017 - Visual management board with safety focus What questions do we hope to answer with this test? … Ask during debrief meeting, questions (a) and (b) 2. … What new questions do we have? … Visual management board with safety focus What questions do we hope to answer with this test? … What new questions do we have? AHRQ Pub.
  9. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-3-closing.pdf
    June 01, 2017 - Additional questions or comments?
  10. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
    February 12, 2020 - Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid: Technical Specifications Appendix – Measure Specification Reporting of CAHPS Data Regarding Availability of Specialist Care for Children on Medicaid Description This measure assesses the proportion of states that coll…
  11. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/practice-survey-part1-mw.pdf
    July 20, 2018 - Please reach out to your Practice Facilitator with any questions. Thank you! … H3 Practice Survey, Part 1 4 Section 2: Electronic Health Record These next questions ask about … Some questions might not apply to your practice. … This section has a few questions about how your practice uses registries and clinical guidelines for … Now, we would like you to answer a few questions about your practice’s patients. 44.
  12. www.healthcare411.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
    May 01, 2021 - existing subheadings:   Counseling and Mental Health Treatment Add the following text before the questionsQuestions Placement and Additional Information C-MH1.  
  13. www.healthcare411.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
    March 01, 2016 - Do patients' expectations affect how they respond to CAHPS survey questions about their providers? … Dale Shaller: Well Rebecca, do patients really have the expertise that they need to answer questions … to their needs, whether they received understandable information, and got timely answers to medical questions … And we're learning that the design and wording of the questions appear to matter more than the number … of questions.
  14. www.healthcare411.ahrq.gov/news/pcworkforce-webinar.html
    April 01, 2024 - presentations in which they describe the primary and secondary data sources used to answer research questions … , speakers will be available to answer attendees’ questions.
  15. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
    October 01, 2008 - Background Questions. … Background questions regarding a participant’s current job, professional training, age, experience, … and append these questions to the back of the questionnaire. … I prefer to work with team members who ask questions about information I provide. 29. … [Optional]: On the last page you will find questions about your background and experience.
  16. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0238-technicalspecs.pdf
    October 01, 2019 - Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid : Measure Specifications Appendix: Measure Specification Reporting of Supplemental CAHPS Data Regarding Availability of Treatment or Counseling Services for Children on Medicaid D…
  17. www.healthcare411.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-i.html
    May 01, 2017 - in patient's cardiac history |___| Changes in patient's respiratory history Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used. … Step 2: Checklist Use Questions After the discussion, please answer the following questions about how … problems to be addressed |___| Key concerns for patient recovery and management Step 2: Checklist Use Questions … After the discussion, please answer the following questions about how the checklist was used.
  18. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-narrative-elicitation-protocol.pdf
    October 29, 2018 - www.ahrq.gov/cahps CAHPS Narrative Elicitation Protocol • A structured series of 5 open-ended questions … about their experience with a provider and his/her office staff  Complement the closed-ended survey questions
  19. www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
    March 01, 2021 - phone, or with other technologies as appropriate and available to provide emotional support, answer questions … • Clarify any outstanding questions with the inpatient team. … • Perform medication reconciliation, including use of open-ended questions to assess patients’ understanding … and review the care plan with the patient and family to ensure they understand it and address any questions
  20. www.healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/tips.html
    March 01, 2017 - Encourage staff to ask questions and share concerns throughout the session. … Should you use the video, start and pause it as needed to address questions. … At the end of the video/presentation, ask staff to review discussion questions or activities and identify

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